Absolutely love my items. Ordered lots of fabulous Christmas gifts. Fantastic discount offer available too. Thank you. Brilliant communication and customer relations. Been shopping here for years and... See more
Company replied
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I also bought 2 forget me not bangles, as my mum has dementia, 1 for me and 1 for my daughter, they arrived and by the knot both where very mis-shaped and bent. Although not expensive just looked che... See more
Company replied
Saw this company on Facebook. I don’t order through Facebook anymore after a bad experience so I googled the company and being impressed with the goods and reviews I placed an order. Absolutely de... See more
Company replied
From ordering, I was always kept in the loop about my bracelet and necklace . I was told when it was dispatched, and if I needed any further help or information, it was given to me. Top notch custom... See more
Company replied
Company details
Written by the company
We are a family based business based in the West Midlands and we look to offer beautiful items of jewellery that you will treasure forever. We stock items for all occasions including a wide range of necklaces, earrings, bracelets, rings and an ever growing array of quality children's jewellery.
Contact info
3.8
Great
273 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 month
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Lovely brackets
Lovely brackets, well made. Bought for me and my sisters as our mum has dementia. Nice little keepsake x
27 January 2025
Reply from Darby Pritchards
Thank you for this lovely feedback. God bless x
https://www.darbypritchards.com/
Reply from Darby Pritchards
Thank you for this lovely feedback. God bless x
https://www.darbypritchards.com/
Lovely bracelet
Lovely bracelet, very pretty & just as described. Actually nicer than the photos !
26 January 2025
Reply from Darby Pritchards
Thank you for this lovely feedback. God bless x
https://www.darbypritchards.com/
Easy to order quick delivery
Easy to order quick delivery and the bracelets are great value . I would recommend them.
26 January 2025
Reply from Darby Pritchards
Thank you for this lovely feedback. God bless x
https://www.darbypritchards.com/
Reply from Darby Pritchards
Thank you for this lovely feedback. God bless x
https://www.darbypritchards.com/
Excellent quality and service
This is my second order from Darby Pritchards and I’m delighted with both my orders. The jewellery is lovely quality and communication from them is excellent with quick delivery
25 January 2025
Reply from Darby Pritchards
Thank you for this lovely feedback. God bless x
https://www.darbypritchards.com/
Was too small but I should have checked…
Was too small but I should have checked the size before purchasing
25 January 2025
Reply from Darby Pritchards
Hi. yes you should have checked the size as we state all sizes very clearly on the website. The fact that it was too small but we told you the exact size seems a very unfair reason to leave us a 2 star review.
Loved bracelet looks like my flower on…
Loved bracelet looks like my flower on tattoo for my mam . Brought one for me and sister
25 January 2025
Reply from Darby Pritchards
Thank you for this lovely feedback. God bless x
https://www.darbypritchards.com/
Easy to order
Easy to order, received emails updating me, delivered quickly, bracelet is lovely just as described
24 January 2025
Reply from Darby Pritchards
Thank you for this lovely feedback. God bless x
https://www.darbypritchards.com/
Lovely bangle
Lovely bangle, good quality and just as advertised. Delivered in a timely manner as specified.
24 January 2025
Reply from Darby Pritchards
Thank you for this lovely feedback. God bless x
https://www.darbypritchards.com/
Non working watch
I bought a watch from Darby Pritchards in early December which stopped working less than six weeks later . When informed about this - they said they couldn't do anything because more than 30 days had passed since purchase. So does that mean as soon as you have had 30 days it is tough luck?I have wasted my money.
10 January 2025
Unprompted review
Reply from Darby Pritchards
Hi. As you were well aware prior to buying from us, we have a 30 day policy on items. You agreed to it at the time of ordering with us. If an items breaks after that timescale then we cannot replace or refund. Had you had let us know within 30 days, then we would have of course sorted it for you. Please bear in mind we are talking about a watch that you paid only £4.99 for which included free delivery. There was no problem with it when we sent it to you or for the 6 weeks you mention. There are a whole host of reasons why an item can break but after 6 weeks, those reasons aren't our fault.
Quick delivery and everything I bought…
Quick delivery and everything I bought is made well and looks beautiful I will buy again..
29 December 2024
Reply from Darby Pritchards
Thank you for this lovely feedback. God bless x
https://www.darbypritchards.com/
Excellent company.
The website is great easy to find what you want and very punctual delivery.
Products as pictured on the website.
29 December 2024
Reply from Darby Pritchards
Thank you for this lovely feedback. God bless x
https://www.darbypritchards.com/
Very good the ring is good the necklace…
Very good the ring is good the necklace is very good and earrings very good
28 December 2024
Reply from Darby Pritchards
Thank you for this lovely feedback. God bless x
https://www.darbypritchards.com/
Darby Pritchards' Jewellery was really…
Darby Pritchards' Jewellery was really affordable, beautiful and good quality. Their delivery was really swift and I had no problems at all with their service!
24 December 2024
Reply from Darby Pritchards
Thank you for this lovely feedback. God bless x
https://www.darbypritchards.com/
Reply from Darby Pritchards
Thank you for this lovely feedback. God bless x
https://www.darbypritchards.com/
Delivery was quick and was very pleased…
Delivery was quick and was very pleased with my purchase.
29 December 2024
Reply from Darby Pritchards
Thank you for this lovely feedback. God bless x
https://www.darbypritchards.com/
Great service
29 December 2024
Reply from Darby Pritchards
Thank you for this lovely feedback. God bless x
https://www.darbypritchards.com/
Delighted Customer.
You were most helpful when I contacted you via email. My order was sorted and despatched very quickly and was received within 5 days even though it was Christmas. Very happy with my purchases.
25 December 2024
Reply from Darby Pritchards
Thank you for this lovely feedback. God bless x
https://www.darbypritchards.com/
The experience was great as the…
The experience was great as the bracelets arrived before they said that they would which was great x
25 December 2024
Reply from Darby Pritchards
Thank you for this lovely feedback. God bless x
https://www.darbypritchards.com/
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