Absolutely love my items. Ordered lots of fabulous Christmas gifts. Fantastic discount offer available too. Thank you. Brilliant communication and customer relations. Been shopping here for years and... See more
Company replied
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I also bought 2 forget me not bangles, as my mum has dementia, 1 for me and 1 for my daughter, they arrived and by the knot both where very mis-shaped and bent. Although not expensive just looked che... See more
Company replied
Saw this company on Facebook. I don’t order through Facebook anymore after a bad experience so I googled the company and being impressed with the goods and reviews I placed an order. Absolutely de... See more
Company replied
From ordering, I was always kept in the loop about my bracelet and necklace . I was told when it was dispatched, and if I needed any further help or information, it was given to me. Top notch custom... See more
Company replied
Company details
Written by the company
We are a family based business based in the West Midlands and we look to offer beautiful items of jewellery that you will treasure forever. We stock items for all occasions including a wide range of necklaces, earrings, bracelets, rings and an ever growing array of quality children's jewellery.
Contact info
3.8
Great
273 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 month
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Reply from Darby Pritchards
Thank you for this lovely feedback. God bless x
https://www.darbypritchards.com/
Reply from Darby Pritchards
Thank you for this lovely feedback. God bless x
https://www.darbypritchards.com/
Good quality
Fabulous bracelet and very quick delivery. I would be happy buy from them again.
25 November 2024
Reply from Darby Pritchards
Thank you for this lovely feedback. God bless x
https://www.darbypritchards.com/
Reply from Darby Pritchards
Thank you for this lovely feedback. God bless x
https://www.darbypritchards.com/
Reply from Darby Pritchards
Thank you for this lovely feedback. God bless x
https://www.darbypritchards.com/
Lovely bangle but disappointed with the presentation bag
Lovely Forget-me -not bangle but disappointed with the "presentation bag". I was expecting something more than a clear cellophane one. My error, I should have paid extra for a gift box as now I have to go out and buy one. Like I said the bangle is nice but to be fair I wished I hadn't bothered as its for a gift and looked better online.
27 November 2024
Unprompted review
Kept well informed about delivery
Kept well informed about delivery. Beautiful bracelet just as advertised. Really pleased with purchase and delivery well definitely shop again
24 October 2024
Reply from Darby Pritchards
Thank you for this lovely feedback. God bless x
https://www.darbypritchards.com/
Reply from Darby Pritchards
Thank you for this lovely feedback. God bless x
https://www.darbypritchards.com/
Items I order delivered quickly and are…
Items I order delivered quickly and are beautiful thankyou
26 October 2024
Reply from Darby Pritchards
Thank you for this lovely feedback. God bless x
https://www.darbypritchards.com/
So pleased I found this website
So pleased I found this website. I ordered for the 1st time this week. Order arrived when expected, items were lovely. Inside the package there was a lovely note and a discount code for next order. Great service, I will definitely use again and tell others too 👍 😊
25 October 2024
Reply from Darby Pritchards
Thank you for this lovely feedback. God bless x
https://www.darbypritchards.com/
The items came very quickly
The items came very quickly, they were really lovely. I will be ordering again. We lost my dad earlier this year and so I bought the bracelets with the forget me nots for me and my mum. She loved hers.
25 October 2024
Reply from Darby Pritchards
Thank you for this lovely feedback. God bless x
https://www.darbypritchards.com/
Reply from Darby Pritchards
Thank you for this lovely feedback. God bless x
https://www.darbypritchards.com/
Reply from Darby Pritchards
Thank you for this lovely feedback. God bless x
https://www.darbypritchards.com/
Reply from Darby Pritchards
Thank you for this lovely feedback. God bless x
https://www.darbypritchards.com/
Excellent value beautifully mafe
25 October 2024
Reply from Darby Pritchards
Thank you for this lovely feedback. God bless x
https://www.darbypritchards.com/
Item arrived promptly but it was not…
Item arrived promptly but it was not quite as I'd expected. The poppies are much chunkier and more plastic looking than in the photo.
25 October 2024
Reply from Darby Pritchards
Hi
Thank you for your feedback. We do appreciate it. However we do very clearly state the material used in the item in our product description so it should not have been a surprise when the actual poppy wasn't metal. Here is the description for clarity:
Material: Stainless steel anti-allergy ear hooks with acrylic pendant
Approx size: 1.5cm diameter pendant hanging on a 2.5cm ear hook for each ear
Colour: Silver, red and black
Package Includes: 1 pair of earrings
As you can see we state acrylic very clearly. Sorry you felt you had to leave a negative 2 star review before messaging us first about it.
God bless x
I was disappointed in the material of…
I was disappointed in the material of the earrings. The design is lovely( poppy) but I thought they looked more of a metal on the picture and they arrived plastic albeit a hard plastic. They were for a special birthday on Nov 11th.
25 October 2024
Reply from Darby Pritchards
Hi
Thank you for your feedback. We do appreciate it. However we do very clearly state the material used in the item in our product description so it should not have been a surprise when the actual poppy wasn't metal. Here is the description for clarity:
Material: Stainless steel anti-allergy ear hooks with acrylic pendant
Approx size: 1.5cm diameter pendant hanging on a 2.5cm ear hook for each ear
Colour: Silver, red and black
Package Includes: 1 pair of earrings
As you can see we state acrylic very clearly. Sorry you felt you had to leave a negative 2 star review before messaging us first about it.
God bless x
Reply from Darby Pritchards
Hi
Thank you for your feedback. We do appreciate it. However we do very clearly state the material used in the item in our product description so it should not have been a surprise when the actual poppy wasn't metal. Here is the description for clarity:
Material: Stainless steel anti-allergy ear hooks with acrylic pendant
Approx size: 1.5cm diameter pendant hanging on a 2.5cm ear hook for each ear
Colour: Silver, red and black
Package Includes: 1 pair of earrings
As you can see we state acrylic very clearly. Sorry you felt you had to leave a negative 2 star review before messaging us first about it.
God bless x
Jewellery is beautiful and affordable
Jewellery is beautiful and affordable, delivery is quick. Would definitely order from them again
24 October 2024
Reply from Darby Pritchards
Thank you for this lovely feedback. God bless x
https://www.darbypritchards.com/
Reply from Darby Pritchards
It would have been nice if you could have messaged us before leaving such a spiteful and nasty review. You never even gave us the chance to deal with this privately. Really sad how you felt that this was the right way to do things. Absolutely no explanation as to what the problem is or why the bracelet is a 'joke'. So the review really is not at all useful.
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