Absolutely love my items. Ordered lots of fabulous Christmas gifts. Fantastic discount offer available too. Thank you. Brilliant communication and customer relations. Been shopping here for years and... See more
Company replied
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I also bought 2 forget me not bangles, as my mum has dementia, 1 for me and 1 for my daughter, they arrived and by the knot both where very mis-shaped and bent. Although not expensive just looked che... See more
Company replied
Saw this company on Facebook. I don’t order through Facebook anymore after a bad experience so I googled the company and being impressed with the goods and reviews I placed an order. Absolutely de... See more
Company replied
From ordering, I was always kept in the loop about my bracelet and necklace . I was told when it was dispatched, and if I needed any further help or information, it was given to me. Top notch custom... See more
Company replied
Company details
Written by the company
We are a family based business based in the West Midlands and we look to offer beautiful items of jewellery that you will treasure forever. We stock items for all occasions including a wide range of necklaces, earrings, bracelets, rings and an ever growing array of quality children's jewellery.
Contact info
3.8
Great
273 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Beautiful little bracelet
Beautiful little bracelet. Little being the key word here..you have to have a very small wrist, Shame that there are no sizing options.
26 September 2024
Reply from Darby Pritchards
Hi. The bracelet is the size it is. However we do state the size very clearly on the product description so there should be no ambiguity when buying it. Thank you for the feedback
Bangle
Sorry if you took offence by my comment but I thought it was going to be much nicer than what is was. I didn’t mean to offend you I just gave my opinion on it
23 September 2024
Reply from Darby Pritchards
It took too long to arrive as you didn't put your full address. I contacted you the day you ordered to ask for your door number and it took ages for you to get back to me. As soon as you did, we sent it. And your comment about tacky is just unfair and spiteful. You didn't even have the decency to message us first and ask if you could return it. Instead you have just been nasty to us on here for no real reason. We have sold thousands of the bangles with so many lovely comments. If you don't like it then that is fine and your choice, however there is no need for such nasty and spiteful comments when we haven't done anything wrong. This feedback says so much about the type of person you are then it does us. Please do not order from any of our businesses again.
Reply from Darby Pritchards
Thank you for this lovely feedback. God bless x
https://www.darbypritchards.com/
Reply from Darby Pritchards
Thank you for this lovely feedback. God bless x
https://www.darbypritchards.com/
Good quality, lovely bracelet
Lovely bracelet at a very reasonable price. Arrived quickly and kept up to date with order.
24 September 2024
Reply from Darby Pritchards
Thank you for this lovely feedback. God bless x
https://www.darbypritchards.com/
Memories
Beautifully made bracelet,a classic design
This is a dignified way to remember a loved one who has passed on
23 September 2024
Reply from Darby Pritchards
Thank you for this lovely feedback. God bless x
https://www.darbypritchards.com/
Good communication
Arrived, nice item. 5 hours later took off bracelet and the charm had fallen off, never to be seen again. Company however happy to sort out the issue
23 September 2024
Reply from Darby Pritchards
Have emailed you directly to sort this out with you.
Beautiful bracelet and carefully…
Beautiful bracelet and carefully packaged in a gorgeous bag. Great care was taken.
23 September 2024
Reply from Darby Pritchards
Thank you for this lovely feedback. God bless x
https://www.darbypritchards.com/
Reply from Darby Pritchards
Thank you for this lovely feedback. God bless x
https://www.darbypritchards.com/
Reply from Darby Pritchards
Thank you for this lovely feedback. God bless x
https://www.darbypritchards.com/
Reply from Darby Pritchards
Thank you for this lovely feedback. God bless x
https://www.darbypritchards.com/
Value, Speed, Quality
Easy online order process. Excellent value. Useful and regular email updates. Speedy well packaged delivery. Item exceeded expectations in quality.
24 August 2024
Reply from Darby Pritchards
Thank you for this lovely feedback. God bless x
https://www.darbypritchards.com/
Excellent products at a great price
Excellent products at a great price
Bought one for me and my daughter and I love wearing the bangle and bracelet.
Seller kept me informed throughout the process and I would highly recommend purchsing from them 😀
26 August 2024
Reply from Darby Pritchards
Thank you for this lovely feedback. God bless x
https://www.darbypritchards.com/
Reply from Darby Pritchards
Thank you for this lovely feedback. God bless x
https://www.darbypritchards.com/
Reply from Darby Pritchards
This is such a sad review for you to leave. At no point have you contacted us to explain what you mean by 'Poor quality'. As you can see from other reviews we have sold many of these bangles with no problems at all. Lots of lovely comments.
Instead of messaging us directly so we can address your concerns in private, you have chosen to take to here and leave this shocking 1 star review with no basis to your claim. I will treat this review with the contempt it deserves and simply ignore it.
Reply from Darby Pritchards
Thank you for this lovely feedback. God bless x
https://www.darbypritchards.com/
Great service on delivery and product…
Great service on delivery and product is amazing
25 August 2024
Reply from Darby Pritchards
Thank you for this lovely feedback. God bless x
https://www.darbypritchards.com/
Reply from Darby Pritchards
Hi Lynn
Thank you for your review. All sizes are marked on the product description.
Thank you for your feedback.
x
Reply from Darby Pritchards
Thank you for this lovely feedback. God bless x
https://www.darbypritchards.com/
Reply from Darby Pritchards
Thank you for this lovely feedback. God bless x
https://www.darbypritchards.com/
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