Dark Side Toys Reviews 

Avoid at all costs. Dark Side Toys have scammed and stolen from many buyers. Pre orders remain unfulfilled, emails are ignored and requests for refunds rejected. I don’t know what’s going on here with this seller, whatever the reasons, the result is thousands of pounds taken from buyers without the goods being ordered ever being delivered. Effectively this is theft. David Rawstron should be throughly ashamed of himself

I'm not quite sure what has happened to these guys but they have spectacularly fallen from grace. They fail to reply to emails direct or on Facebook which is unforgiveable for a company, totally unforgiveable and unacceptable - They shall not be getting a penny more from me in the future. I am out of pocket for a pre-order deposit so will either have to go through the PayPal refund route or write it off. There are far better options out there; other companies whom actually care, respond and update their customers....oh and the added addition of sending your items always helps! - A truly awful experience!!

To be totally honest initially Dark Side Toys were a really great seller my first thirty or so orders were timely, well packed and reasonably priced. However since opening their shop things appear to have gone horribly wrong. £660 of pre orders with nothing, no reply to emails, messenger or facebook. I have reclaimed the recent orders back but am still almost £300 out of pocket with pre orders going beyond the six month paypal/ bank cut off. I have taken an alternate route to try and get this back. Whats really annoying is that photo's of some of these preorders can be seen in the shop and various conventions were DST has a stall. If you use them you have been warned!

Beware of this business !!! Suspected fraud !!!
My pre-order from 26th February 2019 still not delivered !!!
Unbelievable stuff !!!

Paid in full, expecting a small wait for popular product. It has now been 4/5months. Customer service is non existent!! you write emails and messages but no reply.
Very shoddy company that I wont use again, steer clear if you have sense or they will just keep your money for months while you sit waiting for your product!

Never delivered on my item I pre-ordered 7 months ago. They would not reply to messages or emails. Avoid at all costs

i pre ordered a big starwars order a few months ago they cancelled it saying i hadnt paid my invoice one i never got or that they could provide a copy of massive disappointment they wont reply to email customer service stinks !!

I've ordered twice from this site and both times were bad. Terrible after sales service. Won't reply to emails or the messege function on the website.

Did not receive any of the 3 orders I made with them and they do not respond to mail

Terrible terrible fraudstars. This needs to be spread. Do not order. They are thiefs. Robbers. I would trust 3 people locked up for theft in my own home before i would trust these lads with my money. This is a simple warning to everyone. Do not order from them. And i suggest that everyone takes the legal action i plan on taking too.

UPDATED: 29/05/20 THIS FRAUDSTER HAS OPENED A NEW SHOP CALLED 'FALLEN ORDER GROUP LTD' SO STEER CLEAR.... DO NOT SHOP WITH THESE FRAUDSTERS!! This company is happy to take your money and not supply you with your goods, I have emailed them, messaged them on facebook messenger and tried to ring them with no reply! I will be contacting gov.uk now to report this company. AVOID!!! They also block you on social media so you can't comment and your previous comments/replies get deleted!!

This shop is a fraud!!! Haven't received my order and they don't answer mails or when I contact them on Facebook... Been waiting for my order for several months and no sign of it turning up... Will recommend you to find another place to shop for your items.

Pre ordered 2 sets of retro STAR WARS figures in May. No communication telling me when I could expect my order and no replies to my phone messagess. No emails or texts despite having this information.
However. At long last my order has been fulfilled. I am happy with what I received. The box was well packed and contents protected. I would order again, but would expect far better communication if my order was delayed. If they had kept me informed this would have been a 5 star review. As it was I had no messages from them at all.

I paid a deposit for an item. Months later I still haven't heard so I looked them up here. Not very good reviews. I contacted them again and mentioned this site and within minutes my deposit was returned. I think they panicked that I would give them a bad review. And here it is. Don't offer a service you can't fulfill. Reply to all queries ASAP. I had such high hopes for you and you failed me. Shame on you!

Similar experience to others. Pre ordered an item with a few other sale items three months ago and have heard nothing. Emails ignored, 120 quid down the drain! I’m going to get onto my bank and see what can be done to retrieve payment back.

Keep in mind, I’m not one to complain either. I’ve never written a bad review in my life. But these guys are absolute cowboys! Stick with Star action figures, kapow or in demand toys!

Took full payment of money and then failed to fulfill my order after waiting 4 months. Numerous emails sent to them which they fail to even acknowledge.

A truly dreadful experience akin to being scammed.

If I ever get a refund or my ordered item (which I am beginning to doubt), then suffice to say, I will never use them again.

Way better options exist out there. Don't risk losing your money on these guys.

Preordered from the company and paid deposit. After several months I saw that other people had received item from other suppliers so emailed several times and contacted through messenger but went ignored. Only after sending them a message threatening to contact the internet fraud squad they refunded my deposit without so much as an explanation or apology. Avoid at all costs. Plenty of reputable, reliable, honest suppliers out there.

Don't buy in this shop. I have pre-ordered an item in March 2018.This Item was supposed to be delivered in Spring 2019.This item cost 599.99Pounds.the items was not delivered. The shop told me that I will be refund.We are in October 2019.still no refund and no answer from the shop anymore.Too late to reclaim on paypal. They scam me 599.99 GBP.I'm disgusting.I don't recommend at all.They are liar , not honnest and playing with your nerves.

I ordered some Star Wars preorders in May and gave them til Sept before I started asking for updates. No replies at all. Noticed a rash of similar complaints sprung up around the same time. Called my credit card company to cancel payment. Screw you scammers! DO NOT ORDER WITH THESE CROOKS.

Preordered Death Star Escape & Tatooine skiffs 4&1/2 months ago, other places got in stock but I never received. Didn't respond to emails & I had to get PayPal to step in. Ordered with another seller & received within a week. Would NEVER deal with again . Terrible experience.