Dark Side Toys Reviews 

280
TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

WARNING THIS ISNT THE PROPER COMPANY DARKSIDETOYS.COM This site is a scam, be careful and don't confuse the two companies.

Rated 5 out of 5 stars

Ho fatto il mio primo ordine sul sito e ne sono rimasto entusiasta, l'imballaggio era perfetto l'action figure tutte perfette anche per chi non apre le scatole I made my first order on the site and... See more

Rated 5 out of 5 stars

Really great company to deal with, definitely one ill keep using for more figures and vehicles. Ordered the Jabba sail barge from them which came in perfect condition. Only issue i had was that the sp... See more

Rated 1 out of 5 stars

WORST EXPERIENCE IN 20 YEARS BUYING ONLINE. Reserved a Jabba sail barge and never received it. Always gave lame excuses about it. Months later, I got my 700 pounds back only after several official com... See more

Company details

  1. Game Shop

Information provided by various external sources

One of the UK's largest online sites for action figures for Star Wars.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

280 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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2.7

All reviews

(280)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

No communication after 3 months of…

No communication after 3 months of chasing. Never received items I had paid deposit for. Other shops have had items in stock for months. Cut my loses and went elsewhere. Won’t use again

4 October 2019
Unprompted review
Rated 1 out of 5 stars

Dodgy company, beware!

Do not preorder anything from these dodgy guys. They gladly took my money, never sent me the figures I paid for and won’t answer any of my emails. Absolutely terrible service. Will never go near these cowboys again and highly recommend you shop with a more reputable company that doesn’t take your money and run.

29 August 2019
Unprompted review
Rated 3 out of 5 stars

Sometimes great... Other times not !

I've had some good deliveries from here in the past, unfortunately some terrible experiences also. The deposit payment system works sometimes but not others and pray you never need to contact them for anything as most communication is just flat ignored ! If you do need to contact you have to get creative and post publicly on forums and social media. Email or on their own contact forms rarely gets a response. Also flippant attitude when it's their mistake is not a great customer experience. I'm avoiding using these currently. They need to work on better methods of keeping customers up to date about delivery delays and such.

21 August 2019
Unprompted review
Rated 1 out of 5 stars

I wanted to give this company a try and…

I wanted to give this company a try and boy I wish I could take that mistake back. I oreded wave 6 star wars vintage collection. I waited months I mean MONTHS after the actual date I was supposed to receive my order. Keep in mind this company does not care for you they just want your hard earned money for bad figures/service and sooner or later customers will stop shopping from here. They do not contact you whatsoever. If you email them and IF only IF they respond they promise you a golden unicorn with a flying dragon. Yeah more like blowing smoke up my you know what. My first and last time shopping here. I even made my friends cancel their orders with this company. Take your money somewhere else that actually cares about box collecting/ customers.

21 August 2019
Unprompted review
Rated 5 out of 5 stars

I recently my a another order with dark…

I recently my a another order with dark side toys the guys from there are simply the best for dealing with any of the Star Wars orders that I’ve made with them. When they send your orders out they are always well packed and the items always arrive in great condition on time every time I will always use them for Star Wars items in the future too

8 August 2019
Unprompted review
Rated 5 out of 5 stars

1st class

Only have used them a few times so far but they have been great ,quick at posting out orders ,very good at replying and they have a great stock

7 August 2019
Unprompted review
Rated 5 out of 5 stars

All good

Good price, notifications on delivery and good packaging. All good

15 July 2019
Unprompted review

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