Easy to order Darwins and change dates when your pet food runs out. However, the site accepts only Card and GooglePay and would be great if they can also offer PayPal and Applepay. The subscription ch... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Darwin’s has helped to keep my pup healthy and happy; full of energy as well as my cats. Their representatives are informative, caring, and there to answer any of my inquiries. Deliveries are on t... See more
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I switched to raw 8 years ago. Both of my Beagles got sick on Kibble--- started making my own raw food but found it challenging to provide the cartlidge, bone marrow and organ product to supply appro... See more
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We have trusted Darwins for our Bostons for 10 years now. Deliveries are always on time and the food is of the freshest quality. We appreciate that Darwins formulates each meal with exact nutrition ou... See more
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Company details
Written by the company
Darwin's Natural Pet Products aims to help pets and their owners enjoy more years of healthy companionship by making and delivering all-natural, raw pet food.
Add more years to your pet's life and more life to their years.
Written by the company
- Thrive Longer with Darwin's
- We believe feeding a pet what they’re born to eat is the best way to help them thrive longer. That's why we provide food the way nature intended, biologically-appropriate recipes inspired by their ancestral diet, and why we're dedicated to supporting you every step of the way on your pet's health journey.
The Healthiest Thing You Can Do For Your Pet
Delivered Right To Your Door
Get free and fast shipping to most of the US on any order over 20 lbs. We cold-ship our raw meals so they're delivered to you fresh and frozen.
Contact info
350 Treck Dr., 98188, Tukwila, United States
- 877-738-6325
- customerservice@darwinspet.com
- www.darwinspet.com
Get 50% Off Your First Box
4.7
Excellent
2K reviews
Replied to 65% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Darwins. The smart choice …
The food is high quality and our two cats devour it as soon as we put it down. Quality ingredients quality food outstanding products
9 March 2026
Reply from Darwin's Natural Pet Products
Hi Thomas, thank you so much for sharing this! We’re thrilled to hear your two cats are devouring their meals the moment they’re served. Knowing the quality of the ingredients shines through for them means everything to us. We truly appreciate your kind words and your trust in our products.
Our kitty loves Darwin's raw kitty food!
Darwin's raw kitty food has been great for keeping weight down - very satiating. Our kitty definitely knows what she likes. The new rabbit is her favorite, along with the beef and the chicken. She didn't care for the chicken/duck or the turkey. This is the only wet food she will eat up immediately. Customer service has been excellent all 3 times I have contacted them. Very nice and helpful - highly recommend!
2 March 2026
Reply from Darwin's Natural Pet Products
Hi Julie, thank you so much for sharing this thoughtful review! We’re delighted to hear that Darwin’s has helped keep your kitty satisfied and at a healthy weight. It’s wonderful that she knows exactly what she likes, and we love hearing that the new rabbit, along with the beef and chicken, has become her favorite. I’m especially glad to hear that each time you’ve reached out, our customer service team has been able to support you with kindness and clarity.
The transition to Darwin's has been…
The transition to Darwin's has been great and smooth, and both my cats are loving their Darwin's breakfast and dinner.
The packaged food also makes it easy for me to portion the food for each of them, and I can schedule when to thaw it in the fridge.
My cats eat the Turkey and the Chicken and they love both!
4 March 2026
Reply from Darwin's Natural Pet Products
Hi Felicia, thank you so much for sharing this! We’re thrilled to hear the transition to Darwin’s has been smooth and that both of your cats are loving their breakfast and dinner. It’s wonderful to know the packaging makes portioning and planning ahead easy; that’s exactly what we hope for.
Great Products, Great Company!
Darwin’s Customer Service Reps are so easy to work with. No matter what the needs are they are always QUICK, fast and efficient. Great company. Also the product is great for my special needs LilyMay. She is my 6 yo 65 lb blind/deaf(from birth)Pit Bull. She is low active girl and still weigh’s in just 2 1/2 pounds more than what she weighed when we adopted her at 7 mos old. She had an abusive first 6mos of life, and yet she’s the sweetest, most loving babygirl. She’s my heart!
3 February 2026
Reply from Darwin's Natural Pet Products
Hi Loni, thank you so much for sharing this heartfelt review. It means a great deal to hear how easy our customer service team has been to work with and that they’ve been able to support you quickly and efficiently whenever you’ve needed help.
Thank you for telling us about LilyMay. She sounds like such a special girl. Knowing that our food has been a good fit for her unique needs is truly meaningful to us. After such a difficult start in life, the love and stability you’ve given her shine through. We’re honored to play even a small part in her journey. Thank you again for taking the time to share your experience with us.
Two paws up!
Great Quality food with ease of receiving through autoship . Also easy to make adjustments when needed.
23 February 2026
Reply from Darwin's Natural Pet Products
Hi Christiana, thank you so much for sharing this! We’re thrilled to hear you’re enjoying the quality of the food and the ease of receiving it through autoship. It’s great to know that making adjustments when needed has been simple and smooth; that’s exactly the experience we want for our customers. We truly appreciate you taking the time to leave this feedback and for trusting us with your pet’s meals.
Great product, Great company, Great Service
A wonderful product that's good for my dogs and they love it. Excellent customer service whenever I have called to request a change to my order.
4 March 2026
Reply from Darwin's Natural Pet Products
Hi Jackye, Thank you so much for sharing this. It means a lot to hear that your dogs both love the food and are thriving on it. Knowing we’re supporting their health and happiness is exactly why we do what we do. And your kind words about our customer service truly mean the world to the team; they work hard to make every interaction easy and reassuring.
I have been a Darwin's customer for 10…
I have been a Darwin's customer for 10 years now, since our first pup was brought home, now we have two and they have been very happy and healthy. Darwin's is a well balanced for nutrition and their customer service is the best.
5 March 2026
Reply from Darwin's Natural Pet Products
Hi Barbara, Thank you so much for sharing this. Ten years is an incredible milestone, and we’re truly honored to have been part of your pups’ lives from the moment you brought your first one home. Knowing both of your dogs have stayed happy and healthy on Darwin’s means everything to us. We’re grateful for your trust in our nutrition and for your kind words about our customer service. The team will be thrilled to hear it. Thank you for being with us for the past 10 years; we appreciate you more than we can say.
I am transitioning a new puppy to…
I am transitioning a new puppy to Darwins. She loves it. I just continue to wish that Darwins would add a Loyalty Customer Discount for multiple pet families. I have three big dogs and spend over 500 a month on dog food.
9 March 2026
Reply from Darwin's Natural Pet Products
Hi Debra,
Thank you so much for sharing this. It’s wonderful to hear that your new puppy is loving her transition to Darwin’s. We’re grateful you’re trusting us with her start.
I also really appreciate you taking the time to share your feedback about loyalty discounts for multi‑pet families.
Your suggestions matter to us, so we will review your request for a loyalty program for multi-pet families.
Thank you again for being part of Darwin’s family and for caring so deeply about giving your dogs the best. We also want to thank you for being a customer of ours since 2020.
Finally found a food our dog loves
Finally found a food our dog loves! The only issue we have is the condition of the shipment. The box is very mashed up. So far the food has been in good condition
2 March 2026
Reply from Darwin's Natural Pet Products
Thank you so much for your review. We’re thrilled to hear your dog is loving the food! That’s exactly what we hope for.
I’m sorry to hear the box arrived in rough shape. I’m glad the food itself was still in good condition, but we’ll absolutely look into the packaging issue so we can prevent this going forward.
If you ever receive a box that’s damaged or if anything inside isn’t fully protected, please reach out. We’re always here to help and make it right.
Thank you again for sharing your experience with us, we truly appreciate you.
Good quality food and my cats love them
4 March 2026
Reply from Darwin's Natural Pet Products
Chia, thank you for being with us since 2022. Customers like you are the reason we do what we do, and we’re so grateful to be a small part of your cats’ lives. Thank you for sticking with us all these years; it truly means the world.
Reply from Darwin's Natural Pet Products
Hi Jane! Thank you so much for the kind words! We’re really glad to hear you’ve had a great experience with our customer service. It means a lot to our team, and we’re always here if you ever need anything.
Always wonderful
3 March 2026
Reply from Darwin's Natural Pet Products
Hi Kathy, it means so much to us that you’ve been with us since 2020. Your trust, your loyalty, and the love you’ve shown your pets through all these years are things we never take for granted. We’re incredibly grateful to be part of your journey and to support your family for so long. Thank you for being with us.
Easy to choose the appropriate food our dogs need
It is easy to order and get the food our dogs need for optimal health.
2 March 2026
Reply from Darwin's Natural Pet Products
Thank you so much for sharing this! We’re so glad to hear that ordering is easy and that your dogs are getting the food they need to stay healthy. Supporting their optimal health is exactly why we do what we do, and it means a lot to know it’s making a difference for your family. We truly appreciate you being here with us.
Long time customer
Have used Darwin’s products for many years always get fantastic quality for my dog that has kept him healthy. Thanks for good food and great service.
4 March 2026
Reply from Darwin's Natural Pet Products
Hi Marilee, thank you so much for sharing this with us. It means so much to hear that Darwin’s has helped keep your dog healthy over the years. Knowing you’ve trusted our food and service since 2020 is something we truly cherish. Your loyalty, your care for your dog, and the kindness of your words remind us why we do what we do. Thank you for being part of our Darwin’s family for so long. We’re incredibly grateful for you.
Indoor/outdoor cats healthier skin
Indoor/outdoor cats exposed to neighboring farm animals and many feral cats in the area. Never were fleas or skin conditions a major problem for our cats until we moved to this location. Nothing the vet gave us worked, but my sister lives down the same street and her cat's coat and skin were beautiful. So we tried her food source. What a difference!!! No more skin/coat scratching, no redness, dry patches, or bareness. They feel better, which makes us feel better.
9 March 2026
Reply from Darwin's Natural Pet Products
Hi Leslie, thank you so much for sharing your experience with us. Hearing that the change in food made such a dramatic difference, no more scratching, redness, dry patches, or discomfort. This truly means everything to us. Knowing they feel better and more comfortable in their own skin is exactly why we do what we do. We’re so grateful you gave us a try, and even more grateful that your cats are thriving again. Thank you for trusting us with their health and happiness.
relaible on-time service
relaible on-time service. My cat is picky about food i specially smell , but every batch of darwin's is almost the same and he eats the food
3 March 2026
Reply from Darwin's Natural Pet Products
Thank you so much for sharing this with us! We’re really glad to hear our service has been reliable for you and that your picky eater is enjoying the food. Smell and texture matter so much for sensitive cats, so it means a lot to know our batches have been consistently just right for him. We’re grateful to be part of his routine and to support his health and happiness. Your trust truly means a lot to us.
I feed all 3 of my cats Darwin's
I feed all 3 of my cats Darwin's. They all have amazing energy and beautiful, soft fur. They love the chicken, the turkey and poultry blend.
9 March 2026
Reply from Darwin's Natural Pet Products
Hi Victoria, thank you so much for sharing this! It’s wonderful to hear that all three of your cats are thriving on Darwin’s. Amazing energy and soft, beautiful fur are exactly what we love to see. We’re so glad they’re enjoying the chicken, turkey, and poultry blend. It means a lot to know our food is supporting their health and happiness.
I like that my dogs love it
I like that my dogs love it, their poops looks perfect and the packages are very easy to defrost and open to feed my babies. Foods smell good and again, the poops said it all :)
9 March 2026
Reply from Darwin's Natural Pet Products
Hi Vivian, thank you so much for sharing this! We’re thrilled to hear your dogs love the food, and that everything from the smell to the easy‑to‑use packaging is working well for you. It’s wonderful that kind of healthy consistency really does say it all. We’re so grateful to be part of your pet's routine and to support their health and happiness.
We’ve been feeding our dogs Darwin’s…
We’ve been feeding our dogs Darwin’s for years. They love it , & we love it helps keep them healthy
2 March 2026
Reply from Darwin's Natural Pet Products
Hi Robin, thank you so much for sharing this! It means a lot to hear that your dogs have been enjoying Darwin’s for years and that the food has helped keep them healthy. We also truly appreciate that you’ve been with us since 2023; your trust and loyalty mean the world to us. We’re grateful to be part of your dogs’ lives and to support their well‑being.
I would like more time for notification…
I would like more time for notification of a package shipping. You are telling me the day its charged on my account and already prepared for shipping. Im not always ready for a new shipment. I have a small dog who is a picky eater and sometimes the food stacks up.
2 March 2026
Reply from Darwin's Natural Pet Products
Mark, we’re very sorry to hear about your experience, and we completely understand how frustrating it can be not to have the opportunity to make changes to your order.
We do send a reminder email 7 days before every order ships, so you have time to adjust, delay, or skip your delivery. Since you’re not receiving those notifications, we’d really like to take a closer look at your account to understand what went wrong and make sure this doesn’t happen again.
Please reach out to our Customer Service team at 877‑738‑6325, and we’ll be happy to investigate this for you right away.
Thank you for taking the time to share your feedback. We truly appreciate it.
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