Dating.com Reviews 2,185

TrustScore 1.5 out of 5

1.4

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Review summary

Created with AI, based on recent reviews

Looking at 192 reviews, most reviewers were let down by their experience overall. Many people were dissatisfied with the website, describing it as a platform with many fake profiles, bots, suspicious accounts, and potential fraudulent activity. Customers frequently reported issues with payments, including unexpected charges, credits disappearing, and the inability to continue conversations without constant purchases. The pricing structure was also a major concern, with many finding it excessively expensive and feeling that the pricing was unfair and overly aggressive for every interaction. Reviewers also expressed frustration with the difficulty in contacting customer service and getting their issues resolved. Conversely, a small portion of people felt that the staff was patient and courteous, and some even found genuine connections, though these experiences appear to be rare.

What people talk about most

Website

Consumers express significant dissatisfaction with the website. Many reviewers report concerns about the... See more

Payment

Clients express negative opinions on payment, with many reporting unexpected charges and concerns about the... See more

Price

Reviewers highlight negative aspects of price, with many expressing dissatisfaction over the high costs.... See more

Customer communications

Customers consistently express frustration with contact. Many reviewers report that profiles refuse to... See more

Staff

Reviewers mention mixed feedback about staff. Many customers express frustration, with some questioning the... See more

Reviews shaping this summary

Rated 1 out of 5 stars

They sent a visable reply to my previous review however no way for me to reply so other women could see..... ALL WOMEN BEWARE.... THIS SITE IS FULL OF CATFISHERS...... ABSOLUTELY WITH PARTICULA... See more

Company replied

Rated 1 out of 5 stars

Name & shame ..... if you know their real name & their profile name help others!by doing this. Reverse image search is a very good tool..... *Jack/single/51 / LA /Construction is the model Jason Mac... See more

Company replied

Rated 1 out of 5 stars

They are sick.From workers to owners. Customer 'service' run by bots.You can't delete your profile no matter what you do.Stuck there forever. Can't understand how criminals like these can still oper... See more

Company replied


Company details

  1. Social media agency

Written by the company

Dating.com is the top place to meet people from around the world for exciting communication and online companionship. ⚡The service increases the chances of members to meet someone new, discover unique places, explore new cultures, and do things they would never have had the chance to do before. 🙌 𝗗𝗮𝘁𝗶𝗻𝗴.𝗰𝗼𝗺 covers over 40+ countries and offers the technology to help members take communication further than ever.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

2K reviews

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Rated 2 out of 5 stars

This site seems to be a scam

This site seems to be a scam. When I went online, I was met by all these men, all asking different questions. Each time I answered a question, it counted and I needed to pay for credits to click on my answers,
It appears that the men receive some of the money; none of them would chat on my email. They asked me many questions about myself, but often ignored questions I asked about them, claiming the info0rmation was "personal". A short session could get very expensive, which the site claims is because they do not charge any other fees.
Dating.com has several sites, and my information was shared with their European site and maybe others, without my knowledge or permission. At least one man on the European site said he was from my state in the USA, but would not say where.;I do not know why he was on the European site. There are a lot of details that don't make sense on this site.

26 January 2025
Unprompted review
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Reply from Dating.com

Hi Katie,

We’re sorry to hear about your experience, and we truly appreciate you sharing your concerns. We take user privacy and security very seriously, and it’s important to address these issues.

1. Credit System: The platform operates on a credit-based system to ensure a secure and quality service. . However, we understand that this model might not work for everyone, and we encourage you to review the available options or consider different plans;
2. Privacy and Data Sharing: We do not share your information without your consent. If you believe there was any mishandling of your data, please reach out to our support team directly at support@dating.com so we can investigate and clarify the situation;
3. Communication Issues: We recommend that you report any suspicious or inappropriate behavior to us so we can ensure the safety of all members. We also encourage keeping conversations within the platform, as sharing personal details prematurely can sometimes lead to misunderstandings or misuse.

Please reach out to our customer support team with any further questions or concerns. We're here to assist and resolve any issues you might have.





Rated 1 out of 5 stars

I wish everyone trying to download this…

I wish everyone trying to download this app hears me out. This app is fake, they are just making money, all profiles are real people but they are not the ones talking with u. This is so heartbreaking.

26 January 2025
Unprompted review
Dating.com logo

Reply from Dating.com

Hi Ryan, Thank you for sharing your concerns. We're sorry to learn about how it went for you. Dating.com is a legitimate communication platform that prioritizes safety, and we take allegations of fraudulent activity seriously and investigate all claims in line with anti-scam policy. Helping our clients write their success story is our intention. Please immediately report your experience with relevant details at support@dating.com.

Rated 1 out of 5 stars

Not liking the business model chosen

The dating.com site seems to be more setup to make money for dating.com rather than to connect people with like interest. Due to its business model I chose to stop using this site.

10 January 2025
Unprompted review
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Reply from Dating.com

Hi Eric,

Thank you for sharing your thoughts. We understand that the site’s credit system model may not be for everyone, and we appreciate your feedback. While Dating.com does offer paid features to enhance the member experience, our primary goal is to foster meaningful connections. We’re sorry to hear that it didn’t meet your expectations, but we respect your decision. If you ever choose to return, we’ll be here to help you make the most of the platform.

Rated 1 out of 5 stars

Scammer Heaven

I found that this site is full of scammers. Hard to find a legitimate person on this site. I would not recommend.

24 January 2025
Unprompted review
Dating.com logo

Reply from Dating.com

Hi Leroy,

Thank you for bringing this to our attention. We take your concerns very seriously, as our goal is to create a safe and genuine environment for all members. If you do not want to worry about the legitimacy of members, limit your communication to Verified accounts and if you suspect one to be concerning, contact us at support@dating.com.

Rated 1 out of 5 stars

Multiple cancellations of account not…

Multiple cancellations of account not enacted - through the buttons for that purpose, or the help chat where I was told twice it had been done. Scam charged funds without consent, no records of my complaints kept on the file the help chat agent (not the bot) was allegedly looking at. All profiles I encountered were entirely fake. Checked them with AI detector.

22 January 2025
Unprompted review
Dating.com logo

Reply from Dating.com

Hi Glenn,

Thank you for sharing your concerns and thoughts with us.
We're sorry to hear about your frustrating experience with the platform. It sounds like there have been misunderstandings and issues with charges and suspicious accounts. Your feedback about the messaging system and automatic credit renewal is valuable, and we apologize for any confusion caused. At this point in time, we can only conclude that such billing issue occurred due to enabled automatic renewal. We unfortunately have limited access to your details in this platform due to security thus we're currently unable to locate further details about your account to address your concerns promptly. Moreover, Our app prioritizes authenticity, and we take allegations of fraudulent activity seriously and investigate all claims in line with the anti-scam policy. Regarding the member/s you are referring to, Please reach out to our team with relevant details at support@dating.com to address this promptly.

Rated 1 out of 5 stars

Buyer Beware

I was reading a news article when I saw an ad for dating.com featuring a photo of a breathtakingly beautiful mature female in a little black dress that hooked me immediately. About one week and $500 USD later I realized that I was being had by one of the most diabolicaly creative "pig butchering" rackets I've ever seen. Within five minutes of creating my profile I was deluged with flattering messages from my target demographic (females aged 50 to 60) that looked like college cheerleaders.......first red flag. The female"members"then proceeded to reel me onto the "kill floor" were I was engaged in "credits for chat" to the tune of About $300 USD an hour.The inevitable "up sell came when they would request that I purchase little fake "emojis" that symbolized my interest in them for prices ranging from several hundred USD to several thousand USD using their credits system. Any all attempts at convincing any of the "females" that had expressed interest in me to contact me outside of the $300 USD chat line failed. It was at this point that I thought to myself WOW why didn't I think of this.....this is absolutely brilliant. My second thought was why wasn't I able to connect with any of the real female members that have complained about the site. My third thought was 1 dude operating 3 or 4 chat lines x 10= cash cow. If you're serious about meeting someone on this site get through the shark infested water quickly and figure out a way to connect with a real person or you will eaten otherwise find an actual reputable site.

19 January 2025
Unprompted review
Dating.com logo

Reply from Dating.com

Hi Joseph,

Thank you for sharing your experience. We are genuinely sorry to hear about your frustrations. Dating.com strives to create a safe and enjoyable platform for meeting new people, and we take concerns like yours seriously. We encourage all members to be cautious of scams, and we work actively to monitor and address fraudulent behavior.

Regarding the use of credits for communication, we want to clarify that our system is designed to allow members to engage in premium services, but we advise members to review their subscription plans carefully. If you believe you’ve encountered fraudulent activity or misleading interactions, please reach out to our support team at support@dating.com directly with relevant details so we can assist in resolving the matter and ensure your account is handled appropriately.

Rated 1 out of 5 stars

The worst dating platform ever in my…

The worst dating platform ever in my life and you can't get any worst than that I'm afraid because dating.com is the worst dating app ever on this planet and I so regret it that I signed up for this trash and I feel the Need to call dating.com and cuss them out and tell them they are Nothing but big time scammers and using Robots to communicate with members on the website HOW STUPID CAN THEY BE FOR REAL. So F Dating.com

15 January 2025
Unprompted review
Dating.com logo

Reply from Dating.com

Hi there! On our app, we have a very strict security policy, as the security of our members is the top priority. If you think that a profile isn't real, please send a direct link to our customer success team support@dating.com.

Rated 1 out of 5 stars

Auto-generated chat GPT responses- AVOID

There are obviously auto generated chats because I got identical and very specific messages from several different people in different countries. If you don’t respond to someone you will get periodic vague messages sent to you, supposedly from that person to reel you in. If you ask a specific question you will probably get an incredibly vague response about transcendent love. Women will also get multiple offers to be ‘saved’ financially or otherwise which is pretty offensive. In other words, your profile will be used to create a ‘good’ partner. It’s difficult to remove profiles as well. Please avoid this!!!!

1 January 2025
Unprompted review
Dating.com logo

Reply from Dating.com

Hello and thank you for your feedback. According to the policies of our app it is strictly forbidden for anybody else to write on behalf of the members or upload photos of other people on their profiles. It's also strongly prohibited to be compensated for using the platform. If we find any violation of these rules we will ban the member and refund you the credits.

Rated 1 out of 5 stars

Firstly

Firstly, I agree with all the heartfelt sentiments from everyone who got cheated. I spent a fortune and got nowhere. The women are all supermodels, always online and never working or sleeping. They are either models, entrepreneurs, or some other ambitious profession. In short, waste of money! The women never seem to want you to leave and always ask questions to keep you longer, thus spending more money. And seriously guys? when do you ever see women like that? If they were that Hot, they wouldn't be single in the first place. More fun betting on a blind, 3 legged horse running in the opposite direction! Avoid!!

22 December 2024
Unprompted review
Dating.com logo

Reply from Dating.com

Dear User

Thank you for your feedback. We are sorry to hear about your dissatisfaction.

Our website has been operational for a very long time and we are always striving to make sure that all of our members are genuine. We ensure that all the confirmed profiles on our site are genuine by making sure we have seen their verification documents, such as their passport, prior to allowing them access to our website.

Also, we have implemented an Anti-Scam Policy to protect you and make you feel secure on our site.
Kindly provide us with the user's ID number, a brief description, and any supporting material to prove these claims. We would require you to send screenshots of all evidence that shows this user is fake, furthermore, kindly note we do have anti-scam policies in place to protect you and if this is true we would refund all credits spent on this user - provided that they are a verified member. (has a blue badge on a profile).

If you find such profile please send us link at support@dating.com.

Rated 1 out of 5 stars

Scammers

Scammers. It's just a fraudulent way of taking money from users

11 January 2025
Unprompted review
Dating.com logo

Reply from Dating.com

Hello! thank you for sharing your concerns. Could you tell us why you've come to such a conclusion? Did something happen that made you think so? Could you please contact us with the details via support@dating.com. We will be happy to assist.

Rated 1 out of 5 stars

Dating.com site

Dating. com is like a call center. There are different types of people with great pictures who will chat and video cam with you (They don't take long in the video). They are as if real and interested. They will chat as if they are concern and inetrested. But in fact, they let you consume the credits you bought. You can easily, consume in an hour a 150 credits which cost $49.99 plus $.80 cents per message sent for featured member. Who do you think a man who is in the site for months and kept on sending messages, video, gifts icons, emails, and voice messages for months without getting bankrupt. I will not recommend.... Most of the people you are chatting with are like call center representative who will drain your money in an hour. TRUST ME....

2 January 2025
Unprompted review
Dating.com logo

Reply from Dating.com

Dear User

Thank you for your feedback. We are sorry to hear about your dissatisfaction.

Our website has been operational for a very long time and we are always striving to make sure that all of our members are genuine. We ensure that all the confirmed profiles on our site are genuine by making sure we have seen their verification documents, such as their passport, prior to allowing them access to our website.

Also, we have implemented an Anti-Scam Policy to protect you and make you feel secure on our site.
Kindly provide us with the user's ID number, a brief description, and any supporting material to prove these claims. We would require you to send screenshots of all evidence that shows this user is fake, furthermore, kindly note we do have anti-scam policies in place to protect you and if this is true we would refund all credits spent on this user - provided that they are a verified member. (has a blue badge on a profile).

If you find such profile please send us link at support@dating.com

Rated 1 out of 5 stars

LISTEN EVERYONE

LISTEN EVERYONE! 99% OF THE PROFILES OF FAKE FAKE FAKE FAKE THEY HAVE THE PRESIDENT OF UKRAINE 🇺🇦 🙄 MOST OF THEM FROM NIGERIA 🇳🇬. THEY GET YOU TO PURCHASE COINS 🪙 🙄 WASTE OF TIME

7 January 2025
Unprompted review
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Reply from Dating.com

Hi there! On our app, we have a very strict security policy, as the security of our members is the top priority. If you think that a profile isn't real, please send a direct link to our customer success team support@dating.com.

Rated 1 out of 5 stars

this website is a waste of time snd…

this website is a waste of time snd money there employ people to do date work for them 3/4 of men profiles are fake, the company need to reported seriously something has to be done my credit card was wiped £ 1000 within an hour come out of it. all l got fake men coming to my inbox talking rubbish l am was like you think l am that stupid. one asked me to buy him an expensive parfum thinking l was that stupid and refused to buy the gift , after some few months l asked him for a video call the guy gave me 1000 excuses l was like this foolish scammed thinks he is clearly clever, l reported this many times to customer support gave them the name and the dates of our chats where the guy actual requested me to buy him a gift oh else no video call and gift was like £700 l told him l didn't have that kind of money to buy that expensive gift. people stay away this website is a scam scam scam

1 September 2024
Unprompted review
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Reply from Dating.com

Hi! Thank you for your rate. We apologize for any confusion and doubts you may have formed over the implemented credit system and our site in general. To be efficient here, we kindly ask you to email your case to support@dating.com so that we could familiarize you with the pricing and demonstrate your credit expenditure. Thank you!

Rated 1 out of 5 stars

All in Datingtender.com in on ScamDatingtender.com everyperson is part of…

Datingtender.com everyperson is part of the scam. After a few messages thinking that all is well and you are connecting with the woman .you ask to meet for coffee somewhere in their town (all small and medium towns). They start to stall not answer for 2 messages, and you push it their lack of local knowledge is exposed the good time and lustfull woman that was great fun and sexy changes. Don't push, I don't like coffee. Did you say you didn't like bareback? Stupid answers and questions to stall having been on extremchat thus Team datingtender.com this stalling happened with 5 women. Chatty ,friendly, stalling , bitchy . Sending short messages ignoring any questions or comments from your message. Scammers. And all the women on the site seem to be in on it. That would make sense. It would be very confusing otherwise. Different person answering early morning than previous evening. All they want renew your credits

29 December 2024
Unprompted review
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Reply from Dating.com

Dear Anthony

We are sorry to hear about your issues. However as it seems the review is related to other website and not to us. Feel free to reach the customer service for better assitance.

Rated 1 out of 5 stars

Total scam

Total scam
You sign up for a membership only to find out everything you do costs you credits which you have to purchase, every communication you do costs extra. Such a scam!

28 December 2024
Unprompted review
Dating.com logo

Reply from Dating.com

Hi! We believe your issue has to do with the fact that you have run out of credits.Once they end, you should top up your profile to continue your communication. Please email us at support@dating.com and we will gladly provide you the credit expenditure history plus provide you the tips on how to make your credits last.

Rated 1 out of 5 stars

Con game…

They have a few profiles c that appear to be c real, but dozens of what appear to be fake profiles of women online requesting to chat. Then after they have chatted with them long v enough for dating.com to think they have reeled you in, a message appears notifying you that you are almost out of credits and have to buy more in order to continue chatting

28 December 2024
Unprompted review
Dating.com logo

Reply from Dating.com

Dear User

Thank you for your feedback. We are sorry to hear about your dissatisfaction.

Our website has been operational for a very long time and we are always striving to make sure that all of our members are genuine. We ensure that all the confirmed profiles on our site are genuine by making sure we have seen their verification documents, such as their passport, prior to allowing them access to our website.

Also, we have implemented an Anti-Scam Policy to protect you and make you feel secure on our site.
Kindly provide us with the user's ID number, a brief description, and any supporting material to prove these claims. We would require you to send screenshots of all evidence that shows this user is fake, furthermore, kindly note we do have anti-scam policies in place to protect you and if this is true we would refund all credits spent on this user - provided that they are a verified member. (has a blue badge on a profile).

If you find such profile please send us link at support@dating.com.

Rated 1 out of 5 stars

I will give CERO star but if I do I…

I will give CERO star but if I do I couldn’t write how fake is this site … they filled my inbox of letters and messages from robots or I’m not sure what it is , I signed up for $19 dollars I’ve been for 2 days and it is ridiculous … need to make sure you unlink your credit card from places like this one and should be denounced and should have a penalty for scam places like this one should be not legal to operate . STOP THE SCAM !!!!

27 December 2024
Unprompted review
Dating.com logo

Reply from Dating.com

Hi! I am sorry that our credits system may be a source of your disappointment at our website. Indeed, using certain services costs a fixed number of credits. Would you consider contacting us at support@dating.com so we could look into your credit history and maybe counsel you on how to manage your credits efficiently?

Rated 1 out of 5 stars

Stay away from this dating site

Stay away from this dating site!
It's a romance scam and playing with people feelings to fill up their wallet. Avoid under these group sites ( eurodate, amaldate, datemyage, yourtravelmates, etc.) I spent 21 months on these dating sites and found the person I though that i had developed a serious relationship. But i found him was on the FB and IG for the dating Ads so I confronted to him, of course he denied not knowing anything about it and even complained that I had an attitude and made problems for our relationship. Therefore he needed more time to get know me better. He could never commit to meeting me or calling me on my cell phone after 21 months we talked to each other because the privacy security reasons and kept me to stay on site to pay money to chat. Because this was the first time i joined dating site so I had no experiences how it works. I have been suspicious for a long time until my girl friend put her profile on the dating site and she got request letter from him. Finally i found this reviews and realized I was trap with a shameful person. Of course, I believe dating.com will deny any wrong doing. Stay away please men and woman.

25 December 2024
Unprompted review
Dating.com logo

Reply from Dating.com

Hi Dana,

We’re truly sorry to hear about your experience and understand your frustration. At Dating.com, we take matters like romance scams very seriously and work hard to maintain a safe and authentic environment for all users. We encourage you to report any suspicious activity or profiles directly to our support team so we can investigate and take appropriate action.

Our goal is to create meaningful connections, and we regret that your experience was far from what we aim to provide. If you have concerns about your account or need assistance with anything, please reach out to our support team along with relevant details at support@dating.com. We’re committed to helping members have a positive and safe experience on our platform. Thank you for sharing your feedback.

Rated 1 out of 5 stars

I'm here to WARN you all again ..

I'm here to WARN you all AGAIN ... EVERYONE that's appearing in the "CHAT REQUEST" windows are "FEATURED MEMBERS"(FREE members) aimed to keep us chatting and spending money. Once we paying members respond, they ARE OBLIGATED to respond to 80% of them or they will lose their FREE status.

I know this because my BF is one of them. Each month, I created a new account and I will see him in this CHAT REQUEST window. When I respond to him from my new account, he will respond and will LIE saying that he is still single and not in a committed relationship. So yep. THEY ARE SCAMMING US ALL. ALL THESE FEATURED MEMBERS ARE NOT "FAITHFUL" TO YOU!!!

DATING.COM IS DUMB ENOUGH TO KEEP RECYCLING THESE SAME "FEATURED MEMBERS" OVER AND OVER AGAIN ... EVEN THOUGH THEY'VE BEEN THERE FOR YEARS ... BUT SMART ENOUGH TO SCAM MANY FOR MONEY.

IF THEY CAN MAKE FAKE ACCOUNTS, WE CAN TOO. WE CAN SEE THAT THEY ARE RECYCLING THESE SAME PEOPLE FOR SO MANY YEARS NOW. EASY FOR US TO EXPOSE THEM BECAUSE THESE SAME PEOPLE ARE GOING TO BE OUR EVIDENCE AGAINST THIS COMPANY.

19 December 2024
Unprompted review
Dating.com logo

Reply from Dating.com

Hi Samantha,

We understand your frustration and take these concerns seriously. At Dating.com, we strive to create a safe and authentic experience for our users, and we do not condone any fraudulent behavior or deceptive practices.

If you believe you've encountered fake profiles, recycled accounts, or any suspicious activity, we strongly encourage you to report these issues directly to our customer support team with relevant details at support@dating.com so that we can investigate and take appropriate action.

Kindly be informed that we have anti-scam policy implemented in the platform to make sure that our members are in a secure community. We will reimburse all credits you incurred communicating with this member and ban the member permanently given that they have a confirmed profile status is one of the grounds of such policy thus we'll be waiting for your email to make sure this concern is responded with urgency.

We are committed to providing a platform where users can connect honestly and safely, and your feedback is invaluable in helping us improve. Please reach out to us with any concerns, and we'll do our best to address them promptly.

Rated 1 out of 5 stars

Here’s how you know a site is a scam

Here’s how you know a site is a scam. First thing is that it works off of credits. Every Correspondence cost money. And the next big thing is that before you’re done even filling out your information or even posting a picture you have multiple interested parties wanting to chat. So after I signed up,I realized it was a credit site, then almost immediately I received multiple requests to chat before I even posted anything about myself. So My next step was to delete my profile before I even started. To Caveat, I’ve been on legitimate dating sites. I’ve seen the profiles of other guys and I compare Reasonably in my demographic. But it’s still a process and no way do I get 15 Connections, wanting to talk with to me within five minutes of me signing up before I even post a picture. Not to infer that I automatically become popular after posting a picture. People are usually discriminating when seeking out of mate.. You have to live with a certain radius. You have to have things in common. Education, professional status etc. you have to think the person is appealing in appearance at, least initially. Anything in life that is real takes time and effort and energy. So if something is too good to be true, it is. And the reaction that one gets immediately after signing up to this site is too good to be true.

12 December 2024
Unprompted review
Dating.com logo

Reply from Dating.com

Hi Barry,

Thank you for sharing your thoughts. We understand your concerns, and we’re sorry that your experience has left you feeling disappointed.

At Dating.com, our platform does operate on a credit-based system, which allows members to access certain features. We currently don't implement monthly plans with unlimited access to services. The current subscription concept involves making purchases to get credits to use the services. This model is clearly outlined in our terms and pricing information, but we understand how it can feel frustrating if it’s not what you were expecting.

Regarding the immediate attention you received upon signing up, However, It could be an apparently sign that a several members are interested in knowing you.

About some difficulties on setting up preferences, Have you tried changing it manually in your profile description or in "I'm looking for" section? If those factors are set up right and in line to where you're currently at and still wouldn't work, I would best suggest that you try the manual "Search" or "Let's Mingle" options. Try to broaden your search area (not a city, but a state, etc.). For further assistance, do contact us at support@dating.com and we for sure have other options you might find helpful. Thank you.

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