DayBreakHotels Reviews 

Hello there , this review is about the 5 star treatment regarding customer service in the unfortunate cancellation of the booking.
It was a very friendly experience,I will definitely repay by rebooking in future. Thankyou

Booked a hotel through the company and received confirmation. Arrived at hotel to be told they did not have a reservation and the hotel does not work with daybreakhotels

We had a great time

Thank you ; Great Service & good follow up. Thanks for everything, Great 👍

I was able to find a place to rest up and freshen during my layover and also leave my luggage and explore the city during my stopover. The staff were also helpful and responsive in helping me navigate the booking experience.

Easy and swift process, cancellation policy is impressive (up to the day before) with no pre-pay requirement.

Great experience! they had great options that allowed us to decide from a diverse price range to match our budget but also needs.

That’s was really good

We had good time in there

Good service and everything was 100

Great experience! Exactly what I needed. The website was really easy to use, and was able to book a room to work in for the day. Amazing customer service which is rare. I will definitely be using DayBreak going forward and highly recommend it!

I've utilized Daybreakhotels' services multiple times during my business trips to London, and I can't recommend them enough. Their website provides a fantastic user experience and streamlines the booking process, making it incredibly user-friendly. On both occasions when I utilized their services, I encountered zero issues upon hotel check-in. It's an excellent solution for business travelers who frequently require a room solely for the day.

DayBreakHotels sold us a 9-6am 'day room' at the Hyatt Centric in Miami Beach. When we arrived at 9.20am we were initially told there was no reservation on the system, then they managed to find the reservation from DayBreakHotels but they said had no rooms available currently, but would have one ready 'soon'. They kept saying 'soon' and we were eventually allocated a room at 11:30am. I contacted DayBreakHotels customer services who said it's not their fault if Hyatt don't update their system with real-time availability and Hyatt said it's not their fault if customers book through a third party. Basically customer caught in the middle and no one taking responsibility for selling a room that didn't exist.

An excellent experience. Very accommodating and would return, ideal for travelers with families or those looking for somewhere to stay overnight for a work trip. 10/10.

I had a positive experience with the property, and the customer care assistance was instrumental in retrieving my reservation ID.

I booked a room for my work trip. The website was intuitive, and I liked that the credit card was not needed for my reservation. I highly recommend DayBreak, it was the perfect solution for me.

Room was not available since the hotel was fully booked. Now my wife and young child are stranded at a lounge at LAX.
This company has one job - book rooms. And it fails at that. This makes their existence 100% useless.
I would not recommend using their services since there is no guarantee of a room when you need it.
Terrible!

Booked a day use at LAX airport hotel through this website.
We wanted to check in earlier, but when we called the hotel, they couldn’t find the booking. We were told the booking didn’t exist.
Fortunately we could cancel the Daybreak booking without penalty when we were told by Hilton that the booking didn’t exist.
Then booked another day hotel through another reputable company.

They don’t deserve any stars at all but unfortunately there’s no option for this. I had booked a Day use hotel through daybreaks, received the confirmation and everything. Upon arrival at the hotel, I gave my booking name and number, they were unable to find the booking, I showed them the email confirmation and they checked, even the manager came out to check it but still no luck. I was then told there is no booking confirmed.

Luckily, the hotel staff were nice and said they will check if there is any availability as I have travelled from south London and the inconvenience caused by daybreaks. There was a room but we had to wait a while as it was being cleaned.
Our check in to our existing room was at 9am however due to this problem and the wait for the new room, we got our room at 10.30am. We had to wait an hour and a half due to this inconvenience and paid slightly more than the original daybreaks booking.

Daybreak seem as though they are a fake and fraudulent company who probably receive commission from these bookings but fail to deliver. Please avoid at all costs if you don’t want the same problems I faced.