DC Law Reviews 

10,068
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 865 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and clear communication, making interactions pleasant and productive. Many people highlight the excellent service, noting its efficiency, speed, and smooth handling of processes, which often reduced stress. Reviewers frequently mention prompt response times and the ease of getting in touch with staff for queries and guidance, appreciating the proactive updates and support provided. However, some customers also noted difficulties with communication, specifically struggling to reach staff by phone and experiencing unreturned calls. A few other people also felt that response times were slow, and they often had to actively pursue updates or information, leading to frustration.

What people talk about most

Staff

People report positive experiences with staff, highlighting their efficiency, professionalism, and... See more

Service

Reviewers highlight positive aspects of service, with many praising the efficiency, professionalism, and... See more

Customer service

Clients share positive opinions on customer service, with many praising the helpfulness and availability of... See more

Response time

Customers consistently note positive experiences with response times, with many praising the prompt and... See more

Customer communications

Reviewers mention ambiguous feedback about contact, with some customers expressing significant frustration... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Home purchase completion Dear Sophie O' Shea. DC LAW I am writing to express my sincere thanks and appreciation for your professional help and guidance throughout my home purc... See more

Company replied

Rated 5 out of 5 stars

Nasreen Akhtar has been nothing less than excellent. Throughout the many months of dealing with my late brother's estate she has been very informative by phone and email. She explained all the legal... See more

Company replied

Rated 5 out of 5 stars

Nasreen Akhtar has been a superstar in this procedure. Kept me informed regularly explaining all procedures in simple understandable language. She is so friendly on phone and patient.I have thanked Na... See more

Company replied

Rated 5 out of 5 stars

Selling a house can be very time consuming and frustrating. The important thing is to have a soliciter that will explain the process, be available to speak with personaly and push the process along w... See more

Company replied


Company details

  1. Conveyancer
  2. Lawyer

Written by the company

For two decades, DC Law has been providing a client-focused, nationwide service across its three UK offices. Courtesy of expert teams of solicitors, licensed conveyancers and legal executives, our clients are able to enjoy a supportive service focused on making every step of their home move matter as refreshingly straightforward as it can be.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

10k reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.6

All reviews

(10,068)

829 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

5* Service provided by Charley Stapleton

It is often said that buying a house is one of the most stressful experiences in life, I can honestly say for myself and my family this isn't the case. Charley Stapleton has been our conveyancer for the majority of the process (thanks also to Emma Doig in the initial stages) due to workload Charley took over our case and she has consistently been professional, responsive and very good at explaining things to me. Any questions i have had she has been happy to explain and put my mind at ease. We exchanged yesterday very quickly and will move into our forever home on the 26.06.26. Just over two months from offer to completion! Wow! On behalf of my family and myself, thank you very much for the excellent service you have provided Charley, you are a credit to DC Law. I wont hesitate to recommend you and your company to others.

13 June 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi Tom,

Thank you for reviewing the service and taking the time to leave such a glowing review. It is great to hear and we appreciate you sharing your recommendation with others.

Kind regards,
DC Law

Rated 5 out of 5 stars

We're first time buyers and Harry…

We're first time buyers and Harry Cotton was our Conveyancer. He was absolutely superb throughout the entire process. He contacted us frequently with updates and general courtesy calls, explained everything in detail to us and was very approachable, professional and friendly throughout. He worked tirelessly to achieve our desired completion date and was always reachable. His frequent communication really helped alleviate the stress of the process. We can't thank him enough! Would highly recommend to anyone 👌

12 June 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi Tony,

Thank you for taking the time to leave a review. We’re really pleased to hear that you had such a good experience with DC Law and we will be sure to pass the feedback on to Harry.

Kind regards,
DC Law

Rated 5 out of 5 stars

DC Law worked hard for completion

Finally completed the sale of my late father’s house.
Cheryl worked hard for my case and finally we got to the end, took longer than expected but that was down to many factors.
Thank you Cheryl for all your work and help.

12 June 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi Paul,

Thank you for taking the time to leave your review. We’re delighted to hear that you had a positive experience with DC Law and we will be sure to pass the feedback on to Cheryl.

Kind regards,
DC Law

Rated 5 out of 5 stars

Keran was excellent at handling my late…

Keran was excellent at handling my late fathers property,everything went smoothly,would highly recommend.

12 June 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi Caroline,

Thank you for reviewing the service and taking the time to leave your feedback. It is great to hear and we appreciate you sharing your recommendation with others.

Kind regards,
DC Law

Rated 5 out of 5 stars

Excellent service

With the fact that we were a long distance apart, Nasreen Akhtar handling of the sale of the flat was extremely good. I was kept fully informed of progress and the steps were clearly explained so I knew what was going on. I could not have asked for better.

11 June 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi Paul,

Thank you for taking the time to leave a review. We’re really pleased to hear that you had such a good experience with Premier Property Lawyers, and we will be sure to pass the feedback on to Nasreen.

Kind regards,
DC Law

Rated 5 out of 5 stars

An easy experience

Sonia Jutla was a great. She was responsive and very proactive at every stage of our house buying process. When things slowed down she ensured she was chasing at all time to get the purchase completed.

10 June 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi,

Thank you for reviewing the service and taking the time to leave your feedback, we really do appreciate it.

Kind regards,
DC Law

Rated 5 out of 5 stars

1st a thank you nasreen.

1st a thank you nasreen.
For speaking to me like im a real person and talking me though what I had to do AND being understanding when I did it a wee bit wrong but most important laughing with me . Only have ONE but not everyone has a printer or access to one .

10 June 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi Isobel,

Thank you for reviewing the service and taking the time to leave your feedback, we really do appreciate it.

Kind regards,
DC Law

Rated 5 out of 5 stars

I found Cheryl England to be very…

I found Cheryl England to be very professional in handling the sale of my late father Mr. Landell estate.
She was very courteous and exercised a great deal of patience when responding to my numerous questions.
my siblings and I very much appreciated having her dealing with our case. As executor I found her to be extremely helpful.

10 June 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi Ann-Marie,

Thank you for taking the time to leave a review. We’re really pleased to hear that you had such a good experience with DC Law, and we will be sure to pass the feedback on to Cheryl.

Kind regards,
DC Law

Rated 1 out of 5 stars

Dont expect a phonecall or updates

Completed a sale after over 3 months.

Very slow in responding and i literally recieved 3 phonecall in 3 months, all 3 calls in the last 10 days before completion.

Left at least 6 voicemail, they dont care, I was lucky to get 1 call back.

They added a £200 expedition fee, i spoke to them on a call " I dont want to expedite the sale, so delay completion by 24 hours if you have to", so I dont have to pay.

I was selling, not in a rush, no mortgage, why would dclaw not notify me that I was liable for £200? Incompetence, as they dont care, they just added it to my bill without telling me. Even after I said "delay completion by 24 hours if you have to".

Called to complain, no response.
Emailed, was told the 3 day rule applied. No acknowledgement that they should have done as i instructed.

I might speak to the ombudsman as they are hoping i just go away.

If you are looking for care and attention on a life changing case. Dont bother

8 May 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi,

Thank you for bringing this to our attention. We are always disappointed when customers are not satisfied with our service and we would like to investigate this further for you.
Thank you for supplying your case-reference number, this will enable us to locate your case and escalate the issues that you have raised.

Kind regards,
DC Law

Rated 5 out of 5 stars

BIG THANKS TO SONIA JUTLA

I had the pleasure of working with Sonia for my first house purchase, and I couldn't have asked for a better conveyancer. Buying a home for the first time can be quite daunting, but Sonia guided me through every step of the process with professionalism, patience, and expertise.

She was always responsive, kept me informed throughout, and explained everything clearly in a way that was easy to understand. Her attention to detail and proactive approach helped make the transaction as smooth and stress-free as possible.

I felt confident that my purchase was in safe hands from start to finish. I would highly recommend Sonia to anyone looking for a reliable, knowledgeable, and supportive conveyancer. Thank you for helping make my first home purchase such a positive experience!

1 June 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi,

Thank you for taking the time to leave your review. We’re delighted to hear that you had a positive experience with DC Law and we will be sure to pass the feedback on to Sonia.

Kind regards,
DC Law

Rated 5 out of 5 stars

Wonderful support through a protracted sale

I can thoroughly recommend DC Law, and in particular their wonderful Conveyancing Solicitor Nasreen Akhtar, who went above and beyond in managing the sale of my late mother's house and keeping me informed throughout via emails and calls. In fact, I can doubly recommend Nasreen, as the first potential sale fell through at the last minute, and at all times she guided us through both processes with expertise, professionalism and a very friendly, approachable manner. Many, many thanks,
Peter Hale

9 June 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi Peter,

Thank you for taking the time to leave a review. We’re really pleased to hear that you had such a good experience with DC Law, and we will be sure to pass the feedback on to Nasreen.

Kind regards,
DC Law

Rated 1 out of 5 stars

Complete communication failure, ignoring formal complaint

We are writing this out of sheer desperation. We are due to complete our property sale ahead of a complex international relocation next week, and DC Law has gone completely radio silent.

Our conveyancer and the main switchboard have completely refused to answer our phone calls for months. We have called our case handler directly and the main office multiple times, left numerous voicemails, and have received zero replies. They have entirely failed to keep us up to date with our case, even now during this critical time right before completion.

Furthermore, they were incredibly slow in updating documents and contacting Property Management Company for a pack, despite us raising this as a priority first thing.

We lodged an urgent Formal Complaint last night to the dedicated management inbox regarding outstanding contract terms, and this has also been ignored with no update or reply. We currently have no idea what is happening with our sale or who we can possibly contact next to get an answer.

We need a senior manager from DC Law to contact us immediately with a status update. And then later ensure all the problems we have had are investigated and the company improves.

9 June 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi,

Thank you for bringing this to our attention. We are always disappointed when customers are not satisfied with our service and we would like to investigate this further for you.
Thank you for supplying your case-reference number, this will enable us to locate your case and escalate the issues that you have raised.

Kind regards,
DC Law

Rated 5 out of 5 stars

Exceptional service

Great experience with this company, particularly with the conveyancer Nasreen Akhtar. She is brilliant.
From first contact with Nasreen she explained what would be involved in the process and helped us to understand each stage, answering any questions with clarity and patience.

8 June 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi Nigel,

Thank you for taking the time to leave a review. We’re really pleased to hear that you had such a good experience with DC Law, and we will be sure to pass the feedback on to Nasreen.

Kind regards,
DC Law

Rated 5 out of 5 stars

First class service

What should really have been a relatively straightforward transaction got quite tricky at times. There were several points where I really needed advice and my solicitor Jake was brilliant, and definitely protected my interests. Aside from that communication was spot on, I very rarely had to chase for updates and when I needed to talk, the phone was always answered. The online dashboard was a big help as well. I highly recommend this service,

5 June 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi Darren,

Thank you for taking the time to leave a review. We’re really pleased to hear that you had such a good experience with DC Law, and we will be sure to pass the feedback on to Jake.

Kind regards
DC Law

Rated 5 out of 5 stars

My conveyancer Megan was always…

My conveyancer Megan was always responsive to all my questions, which was greatly appreciated throughout the sale process. Couldn’t be more grateful for all her help in getting the house exchanged and completed. Was a great weight off my mind that i didn’t have to worry about anything, many thanks.

5 June 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi Emma,

Thank you for taking the time to leave a review. We’re really pleased to hear that you had such a good experience with DC Law, and we will be sure to pass the feedback on to Megan.

Kind regards
DC Law

Rated 5 out of 5 stars

Harry Cotton

Dealing with Harry Cotton at DC law he was friendly and kept us updated at each stage of the sale. Highly recommend him.

3 June 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi Carol,

Thank you for taking the time to leave a review. We’re really pleased to hear that you had such a good experience with DC Law, and we will be sure to pass the feedback on to Harry.

Kind regards
DC Law

Rated 5 out of 5 stars

Emily and the team at DC Law

Emily and the team were professional, communicated efficiently and progressed the sale of our property without any major hitches. I would happily recommend.

5 June 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi,

Thank you for taking the time to leave a review. We’re really pleased to hear that you had such a good experience with DC Law, and we will be sure to pass the feedback on to Emily.

Kind regards
DC Law

Rated 5 out of 5 stars

Caitlin Hall was fantastic from start…

Caitlin Hall was fantastic from start to finish dealing our house purchase/sale. Also the eWay app was very informative and easy to use.

As stressful as moving house can be, Caitlin made it as stress free as possible, her communication and professionalism were at a very high standard, keeping in contact for updates and always replied to us same day.

Highly recommend Caitlin Hall at DC Law :)

27 May 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi Jordan,

Thank you for taking the time to leave a review. We’re really pleased to hear that you had such a good experience with DC Law, and we will be sure to pass the feedback on to Caitlin.

Kind regards
DC Law

Rated 5 out of 5 stars

Excellent service, highly recommended.

DC Law offered an excellent service. Jake was so very helpful & always on hand if I had any questions. He provided constant updates throughout the entire process with consummate professionalism. I cannot recommend them highly enough.

28 May 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi Anthony,

Thank you for taking the time to leave a review. We’re really pleased to hear that you had such a good experience with DC Law, and we will be sure to pass the feedback on to Jake.

Kind regards
DC Law

Rated 5 out of 5 stars

Easy, smooth transaction.

Jake was my conveyer for the sale of my property. All of the the paperwork and forms were done via the online portal which made things easier and smoother and could keep track of progress.
Overall an easy, smooth transaction.

27 May 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi Shahirah,

Thank you for taking the time to leave a review. We’re really pleased to hear that you had such a good experience with DC Law, and we will be sure to pass the feedback on to Jake.

Kind regards
DC Law

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