Deals4u Reviews 

178
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

WARNING SCAMERS. Inadvertently signed up for something I didn't require. Got a text every week saying they were charging me £4.50, check my account, nothing. Checked my phone bill, seemed high. This... See more

Rated 1 out of 5 stars

Sadly we didn’t see the other reviews prior to ordering a £600 cooker extractor. The money was taken promptly and a confirmation email received. Since then no product has arrived, no tracking or deliv... See more

Rated 1 out of 5 stars

Ordered an Electric Oven on 17th August (£468.00). Received the usual automated reply stating delivery 10-12 days, phoned them on 5th Sept and was advised delivery week commencing 10th Sept. No deli... See more

Rated 1 out of 5 stars

The same shoppdeal4u contest team is a fraud company a syndicate network to lure and duped people in the name of contest. They will contact stating you have nominated for the contest and company had a... See more

Company details

  1. Appliance shop

Information provided by various external sources

Find the best deals and value in electrical goods and home appliances with FREE delivery throughout the UK and Ireland.


Contact info

1.1

Bad

TrustScore 1 out of 5

178 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.1

All reviews

(178)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best price, quicker delivery than expected, excellent service,

Wanted a top of the range Dyson Hoover, Deals4U had best price by far but stated a possible 2 week delivery. Would have been worth the wait for the price, but I was notified after a few days that it had been despatched and I received it within 1 week. Payment made via amazon account, so checkout was quick and easy, would definitely use them again if the product price is so competitive.

21 August 2014
Unprompted review
Rated 5 out of 5 stars

New BOSCH Microwave - Superb Service

Needed a replacement built-in microwave, searched for a model that was the closest match to size, colour and specification of the one that had just failed and found it at Deals4U. The price was the lowest on the internet and way ahead of the best price offered by local trusted electrical goods store. Ordered 3rd April and it was delivered on the 9th. Extremely well packed, and promptly delivered in perfect condition. Installed without a problem and is working just fine. This was my first purchase from Deals4U and I have no hesitation in buying from them again.

12 April 2014
Unprompted review
Rated 1 out of 5 stars

they have no customer after sales whatsoever

I bought a white knight gas tumble dryer in June 2013, It worked OKAY for 3 months there after a problem occurred, so I called cust. service along with 2 emails without any response what so ever, no courtesy call back or automated email to say they have received my complaint of problem! would and will not buy from them again or recommend them to a friend!!

29 November 2013
Unprompted review
Rated 5 out of 5 stars

A company offering deals4u at great prices

I've just joined deals4u on Facebook they offer everything from washers,fridges to dryers,& vacuum cleaners. Plus they have been having some great giveaways (people are winning shiatsu massagers!) I would get yourself over there asap! The page admin are so helpful,always respond to questions and try to get everyone involved with mini quizzes I've been having so much fun give them a like and see for yourself :D

10 November 2013
Unprompted review
Rated 5 out of 5 stars

Loving the facebook page!

Really enjoying the facebook posts...very quirky and the competition prizes are very appealing! Haven't won yet, but I look forward to more chances to win:) I appreciate the content of posts...they are fun and relevant and don't clog up my newsfeed, unlike some other business pages! I'm glad to have found deals4u on facebook as a means to access the website. I have since ordered myself a new vacuum cleaner which my wife is delighted with lol

7 November 2013
Unprompted review
Rated 2 out of 5 stars

Avoid Deals4U if you can

We bought a dishwasher from Deals4U and washing machine on the same day from another provider. The washing machine was delivered with in 3 days of my order, yet the Deals4U dishwasher took considerably longer. The day after the machine was finally delivered we went on holiday. Once we were back we booked a plumber to install the machine. He took the wrapping of the machine and realised it would not fit our kitchen due to our drainage pipes. The machine was never even moved from the spot the delivery man left it, we simply removed the protective wrapping. As we had then missed the ridiculous 7 days return window from Deals4U, they said we had to pay £40 to have the machine couriered back to them and once they have recieved and inspected it they would take between 25%-50% of our sales price claiming it could no longer be sold as new. This is very poor customer service, 50% of £540 product is a serious penalty. We offered to buy our replacement machine from them to see if this would improve our position, but they were not interested. I would not recommend them to anyone so be careful.

30 October 2013
Unprompted review
Rated 2 out of 5 stars

Do not order from them unless you are prepared for a long wait

I ordered a Belling table-top oven from them and received an email stating that delivery would be in 7-10 days. After much chasing the oven was eventually delivered after 4 weeks. Their customer service staff were polite and gave the impression of being helpful but seemed powerless to progress the order. I would not deal with them again.

30 September 2013
Unprompted review
Rated 2 out of 5 stars

Watch out for the hidden stuff

I went with them as they appeared lower in price than another site. The other promised next day delivery. I don't think Deal4u would even promise next week delivery and they don't tell you how long it takes.

The website gives the impression that collection of your old dishwasher machine is free. Nothing of the sort. £35 is a big surprise fee to pay when they turn up with your dishwasher.

13 September 2013
Unprompted review
Deals4u logo

Reply from Deals4u

Hi,

We're sorry that your experience in dealing with Deals4u was less than satisfactory.

The delivery times do vary depending on the item, its size and the location of the customer but we should have been able to give you a delivery timescale once your order was received. I will check to see why this wasn't the case with your order.

With regard to the collection of the old dishwasher, unfortunately we do currently charge a fee and if you read something somewhere on our website that indicated otherwise then please let us know where - as we can't find any reference to this.

Once again, I'm sorry that you are unhappy with your Deals4u shopping experience but we do appreciate your feedback - and we will take this feedback you have given us to improve the website and our processes.


Stuart, Deals4u

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