Debt Recovery Plus Reviews 

I had previously phones, debt recovery plus and the first time the member of staff would not listen to a word.I was saying. I found the second time after receiving a bigger phone. I spoke to a very professional staff member called Mike who realise very quickly there was a mistake to why I receive a fine and cancelled it straight away. Extremely happy with the service, Thank you so much for your help

Easy to contact got through to someone straight away. Spoke to Robert who was very helpful & understanding. Problem was resolved very rapidly and professionally. Thank you.

Great service from Josh.

Thank you Joshua Brierley for helping me with my case!

Very responsive and helpful. I appreciate your efforts and keeping me updated throughout.

Josh Brierley listened to me properly, it has now been admitted that I did make a call to park on 08/11/2025 and this means APCOA employee lied. I was never told there is a page for blue badge appeals and uploading your blue badge on. My fine has now been cancelled, sadly other staff simply did not believe me, I am glad he is diligent and impartial, no payment was ever due.

Very helpful and good communication

Monica was extremely professional and polite. She allowed me to speak and actively listened to me which allowed her to deal with my query efficiently - leading to a very satisfactory outcome.

Spoke to Monica about my son’s parking ticket after it had been cancelled. She explained it had been cancelled but after the letter was sent. Case was closed and she confirmed by email straight away for reassurance. Thank you

Karen Maddock was very helpful and got our issue resolved quickly and smoothly without any troubles.

It took some time to get through, I had to wait around 10-15 mins. However, once I got through, Juned was polite and helpful. He dealt with my query immediately without wasting time and his follow up email response was prompt. Thank you!

Mike Gibson was very patient, helpful and thorough with my enquiry which resulted in confirmation of my payment.

Karen Maddock was very polite and helpful. Would 100% recommend to speak to her if you have any problems.

mike was very helpful with this problem premier park was the issue has I had already sent this images over to them

The person I spoke to, Mike Gison, was very polite and informative. The matter was concluded very efficiently.

Very good communication and short waiting time on the phone.

After I was initially surprised and not very happy to receive a call from debt recovery for a parking ticket, the contact I spoke to Mike was really helpful and got this all rectfiied for me. Good communication throughout and helpful (something I would never have expected in that situation). In fact I volunatrily wanted to write this review as a way thanks to Mike for his help in resolving the issue.

Jack

Mike handled my situation very well answered all my questions promptly. 10/10 service fast and understandable thank you very much. Highly recommend

The call was answered quickly. The representative I spoke with, Monica Manuel, was knowledgeable and helpful. She was able to investigate my enquiry without delay and followed up with confirmation by email. I’m pleased with the service I received.

Mark Was so helpful! Thanks Mark

Clear, helpful and concise communication