Monica was very pleasant to talk to. Debt Recovery Plus didn't do anything wrong but also didn't/couldn't help me get it cancelled. They was instructed by a terrible car parking company to collect a... See more
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Debt Recovery Plus is a leading provider of debt resolution services to the private parking sector, delivering exceptional service and excellent results for all our clients. We provide end-to-end solution spanning the full debt life-cycle: from pre-debt appeals through to debt resolution, including legal and litigation. We are proud members of the British Parking Association (BPA) and the International Parking Community (IPC).
Contact info
United Kingdom
- www.debtrecoveryplus.co.uk
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Replied to 52% of negative reviews
Typically replies within 2 weeks
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Kind and understanding of my situation
Kind and understanding of my situation. Tyler offered a sensible solution to my situation and it was helpful in a calm way without me having to get upset

Reply from Debt Recovery Plus
The worst people i had ti deal with…
The worst people i had ti deal with them anyway i had to pay them £380 over £30 fine anyway i talk with very well known lawyers he advise me not pay them he told me let increase as much as the they want they never aload to send bailiff to your home even wouldnt effect on your credit just once you recive fine from them call them and give them false address and just ignore it and if they send letters to your home not open just say its nit live here return i hope my advice help some of drom stop dealing with shark theif
PCN was issued
PCN was issued , called customer service, Spoke to Monica, query resolved within a day.
Very helpful!
Thank you Monica !

Reply from Debt Recovery Plus
Absolute diabolical company trying to…
Absolute diabolical company trying to fine me for parking in a car park of a pub when I was cleaning the windows. Trying to say I ignored signage there was none there is now and telling me I ignored previous fine which I didn't get so now I cant appeal it. Absolute shysters I will see my day in court before I give them a single penny.

Reply from Debt Recovery Plus
It was a great effective and quick help
Super helpful and efficient with…
Super helpful and efficient with responding. It was nice to talk to someone that wanted to help the situation and understand that a mistake was made.
Nice to speak to and friendly and…
Nice to speak to and friendly and helpful l
OLAT QUADRI WAS MORE THAN HELPFUL AND…
OLAT QUADRI WAS MORE THAN HELPFUL AND RESOLVED MY ISSUE VERY EFFICENTLY

Reply from Debt Recovery Plus
The phone answered really quickly and…
The phone answered really quickly and straight away I was talking to a human! Tyler was very empathetic and efficient.

Reply from Debt Recovery Plus
Thanks to Karen Maddock , She is a star ⭐
Thanks to Karen Maddock as she understood my enquiry straight away and was able to help me reach a conclusion. Wonderful speech and a beautiful helping attitude , thanks once again highly appreciated.

Reply from Debt Recovery Plus
Tyler was really understanding
Tyler was really understanding, ive just come out of hospital from having a baby.

Reply from Debt Recovery Plus
I had my query resolved in a few hours
I had my query resolved in a few hours, very efficient service.
Monica Manuel was amazing took…
Monica Manuel was amazing took responsibility for my call and got my matter resolved in minutes, Great customer service
Mo was very very supportive and polite…
Mo was very very supportive and polite during my difficult time I’m going through, I wish him all the best.

Reply from Debt Recovery Plus
I was fortunate to have AJ as the…
I was fortunate to have AJ as the person helping me on the other end of the phone.
Whilst he works for a debt recovery company, he was the most humble, empathetic and helpful person.
He helped to re- appeal the penalty based on my health circumstances, taking on board the whole process, so I didn't have to do anything, except send in the proof.
By the end of the day, he had emailed back with the outcome.
He literally made my experience stress free.
Nicola Currie from Debt recovery plus…
Nicola Currie from Debt recovery plus was absolutely amazing and so helpful! Thank you so much Nicola I really appreciate everything you did to help :)

Reply from Debt Recovery Plus
Matt was extremely personable and clear…
Matt was extremely personable and clear when talking to me about my problem.
He clearly had very good knowledge of the subject matter going over and above to explain in a way which ensured I understood the issue.
Once my problem was resolved he explained clearly what he had done what the next steps would.
Thanks Matt top job and thank you for giving such a good customer experience.

Reply from Debt Recovery Plus
I spoke to Mike about a parking debt
I spoke to Mike about a parking debt, he helped me sort it out step by step, I sent over proof of payment and all was sorted.

Reply from Debt Recovery Plus
Mike Gibson was incredible and sorted…
Mike Gibson was incredible and sorted immediately. Excellent service and the call went completely differently to how I thought it would.

Reply from Debt Recovery Plus
Not sure why you are threatening me…
Not sure why you are threatening me with legal. I don't owe your or client UK CPM any money. Please stop sending me illegal demands for payments. I am going to report you and your client to the police for harassment.
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