Decadent Vapours Ltd Reviews 1,790

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

As ever, Decadent Vapours sent my order (concentrates) in a timely manner in a well packaged parcel. Flavours are great (there's something for everyone) but would love to see the return of DV Ginger... See more

Company replied

Rated 5 out of 5 stars

I've been vaping berry crush and apple strudel for a good few years now. When I started vaping 11 years ago, I was always buying and trying different juices of varying quality, but these two have nev... See more

Rated 5 out of 5 stars

Popped up on a whim. My mod failed and I needed a replacement fast! Outstanding selection at unbelievably reasonable prices. My new setup came will mod,tank, coils a 50mm shortfill for very little ove... See more

Rated 5 out of 5 stars

I've been using DV for many years with no issues, always high quality vape juice. Then my last order didn't arrive, but just one email later, Carys in customer service had replacements rushed out nex... See more

Company details

  1. Electronic cigarette store
  2. Vaporiser shop

Written by the company

At Decadent Vapours we've been creating the finest e-liquids since 2009. Our flavour catalogue spans over 150 flavours and we are the first e-liquid manufacturer in the UK to introduce savoury flavours, caffeinated e-liquids and an ice range. We use the finest ingredients available. Our tobacco blends use the finest European Tobacco Absolute, extracted from freshly harvested leaves of the plant Nicotiana Tabacum, resulting in a truly unique flavour profile of unsurpassed quality. When buying from us you're also assured quality, we would never create a product that we wouldn't vape ourselves. All our e-liquids are produced using the highest quality pharma-grade nicotine which complies with the USP and EP specifications. All are prepared and produced in the UK using the highest quality EU-sourced ingredients. All are stringently batch controlled ensuring accountable quality in every bottle.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Rated 1 out of 5 stars

Never arrived!

1 February 2022
Decadent Vapours Ltd logo

Reply from Decadent Vapours Ltd

Good Morning Alexander,

We are sorry you never received. It was sent out via first class post on the 19th of January. As we have no way of tracking this service we are unaware if things get lost in the post unless our customers let us know.
We will happily re-send out the parcel for you or offer a refund.

If you let me know how you wish to proceed i can go ahead and action this for you as soon as possible.

Thanks

Carys

Rated 5 out of 5 stars

Outstanding customer service

I've been using DV for many years with no issues, always high quality vape juice. Then my last order didn't arrive, but just one email later, Carys in customer service had replacements rushed out next day. What great service! Thanks DV team.

8 January 2022
Unprompted review
Rated 5 out of 5 stars

been dealing with these guys for about…

been dealing with these guys for about 5 years now and the customer service has been second to none, I have ordered at least 50 times from them and nearly always spot on, on the rare occasion something went wrong they always rectified it by going over and above what i expected. I would not hesitate recommending them to anyone

7 December 2021
Rated 5 out of 5 stars

Popped up on a whim

Popped up on a whim. My mod failed and I needed a replacement fast! Outstanding selection at unbelievably reasonable prices. My new setup came will mod,tank, coils a 50mm shortfill for very little over £40. And the icing on the cake(excuse the pun) they’re own brand dessertiness juice is quite possibly my new everyday vape. A delicious blend of candyflossy Cakey deliciousness.! Well done decadent! See you again soon.

24 November 2021
Unprompted review
Rated 5 out of 5 stars

Great service

Ordered two legend 2 kits, batteries and got some free liquid with the kits, everything worked perfectly, had an issue with one of the bottles. Once I got speaking with Emily it was sorted out quickly and I was sent a replacement and some extra for the hassle, happy with my order and how the problem was rectified. Would happily use again and some great tasting liquids! Froot bomb and the strawberry especially!

31 October 2021
Unprompted review
Rated 5 out of 5 stars

I love Decadent Vapours

I love Decadent Vapours! They sell premixed oils with no diacetyl and they have many lovely flavours, as well as DIY oils, vape kits and other hardware. These are the first oils I have found that don't give me a sore throat. They have a speedy delivery service and are a decent price. I would highly recommend ***

14 October 2021
Rated 2 out of 5 stars
Decadent Vapours Ltd logo

Reply from Decadent Vapours Ltd

Good Afternoon Zoltan, as all orders on our website are under threshold and do not require us to have an ioss number. However if you were a business we would happily provide full details as it would be a wholesale account and shipping and customs would be dealt differently due to the order sizing. It is not a case we would not give it to you it does not apply as you are buying of a retail consumer website.

Thanks

Carys

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