Got what we needed, but more information about the product and clearer price labelling would have been better for the boxing gloves. But price was great for the quality.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Staff are courteous, friendly and very helpful. Good range of equipment for multiple sports Store is clean, loadsa free parking on site
Company replied
Was disappointed to see unisex trainers labelled as 'mens' when fit my daughter fine Trainers were great
Company replied
I had an emergency with my e-bike. I had shattered a pedal on a high kerb. I took it to Decathlon Aberdeen where technician Pavel interrupted his schedule to swap the old pedals for new and get me... See more
Company replied
Company details
- #112 of 126 best companies in Activewear shop
- #96 of 102 best companies in Bicycle Shop
- #82 of 83 best companies in Camping Shop
- #41 of 49 best companies in Exercise Equipment Shop
- #36 of 41 best companies in Running Shop
- #44 of 50 best companies in Football shop
About Decathlon UK Ltd
Written by the company
About Decathlon
Decathlon‘s motto of making sport accessible for the many, is not just a mission statement, of our company Decathlon, its a way of life. The company was founded in 1976 and offers 70 sports under one roof. No matter what age, spending power or sports ability, everyone can find the right product for them from a mountain bike to a surfboard. With its 75 own brands alone the company has more than 35 000 different products sold by more than 1500 retail stores in 52 countries. All that with a low price and high quality.
365 Day Returns, 2 years warranty minimum on Decathlon brands for members
You are protected!
Instore and online purchases typically come with a 365 day return policy when purchased with a Decathlon Account. Full details are available via the link below.
Our products typically come with a two year guarantee for members. Where possible this guarantee is longer, for example life time guarantees on our bike frames and ten years on ruck sacks. The easiest way to activate this guarantee is with a Decathlon Account. Full details are available via the link below.
https://www.decathlon.co.uk/help/
Contact info
Decathlon UK Ltd, 9 Maritime St, Rotherhithe , SE16 7FU, London, United Kingdom
- customer.enquiries@decathlon.com
- www.decathlon.co.uk
3.8
Great
46K reviews
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Perfect trainers
I have bought these trainers several times - they are perfect for me, waterproof and comfortable for my daily coastal walks. Ordering them is very easy on the website and they arrive very quickly. The price point is good for me as I am older and don’t want to spend a huge amount on trainers. They are definitely value for money
28 March 2026
Reply from Decathlon UK Ltd
Hi Anna,
Thank you for your review.
We are very glad to know about your positive experience with Decathlon.
We look forward to your next visit!
Kindest regards,
Decathlon.
Decathlon is like an adult playground…
Decathlon is like an adult playground for, all my hobbies under one roof. Own brand equipment arguably better than name branded stuff. Staff are great help and give great advice.
6 April 2026
Reply from Decathlon UK Ltd
Hey Dean,
We're happy you feel that way about our store! It's great to know you find what you need for your hobbies and appreciate the quality and our team's advice. Thanks for your positive feedback!
Best regards,
Decathlon.
Reply from Decathlon UK Ltd
Hey Michaela,
We appreciate you taking the time to share your positive experience. We're happy to hear you find our service excellent as usual!
Best regards,
Decathlon.
Reply from Decathlon UK Ltd
Hi Paul,
Thank you for your review.
We are very glad to know about your positive experience with Decathlon.
We look forward to your next visit!
Kindest regards,
Decathlon.
Consistently decent items at a good…
Consistently decent items at a good price delivered on time.
8 March 2026
Reply from Decathlon UK Ltd
Hi Nadia,
We appreciate you taking the time to leave us this positive feedback. We are pleased that you consistently receive good products at a great price!
Best regards,
Decathlon.
Items eaey to find
18 March 2026
Reply from Decathlon UK Ltd
Thank you for your review.
We are truly pleased to know about your positive experience with Decathlon.
We look forward to your next visit!
Kindest regards,
Decathlon.
Reliable sports gear
In Decathlon I always get what I need for me or my family. And because it is reliable, affordable and durable I will keep popping by to get my sports gear from them.
6 February 2026
Reply from Decathlon UK Ltd
Hey Elkin,
We're happy to hear that you consistently find what you and your family need at our store. We appreciate your feedback about our reliability, affordability, and durability, and we look forward to seeing you again!
Best regards,
Decathlon.
Reply from Decathlon UK Ltd
Hi Cheryl,
Thank you for your review.
We are truly pleased to know about your positive experience with Decathlon's delivery.
We look forward to your next visit!
Kindest regards,
Decathlon.
Great service again
Delivery was very quick with no issues. Reliable service again which is why I keep using Decathlon.
16 March 2026
Reply from Decathlon UK Ltd
Hi Graham,
Thank you for your review.
We are truly pleased to know about your positive experience with Decathlon.
We look forward to your next visit!
Kindest regards,
Decathlon.
Service was great as usual
Service was great as usual, unfortunately didn’t have the product I wanted in store.
8 March 2026
Reply from Decathlon UK Ltd
Hi there,
Thank you very much for taking the time to leave a review, your kind words about the service you received in the store are greatly appreciated. We’re thrilled to hear that you had a great experience!
To make the store aware of your thoughts, please leave a Google review to tell them how about the role they played in your experience there.
Thank you again for your review.
Kind regards,
The Decathlon UK Team.
Purchased bicycle
Purchased bicycle, delivery easy, only thing that mars it is the so called lights attached are poor in the scheme of things , battery lights which take the cr2032 batteries, no power to them at all , looks like they were an afterthought.
The bike itself does the job.
11 March 2026
Reply from Decathlon UK Ltd
Hey Alan,
We're happy to hear that the bicycle meets your needs and the delivery was smooth. We appreciate your feedback regarding the lights.
Please, feel free to take the bike to one of the stores so the technicians can check it. Alternatively, feel free to contact the online customer service team with this: https://www.decathlon.co.uk/help/app/home
Best regards,
Decathlon.
Running
The running tights I recently purchased are first class and much better the more well known brands and running g shoes are comparable with Nike I have been using for many years
16 March 2026
Reply from Decathlon UK Ltd
Hey there,
We’re thrilled to hear that you had a great experience with us.
Thank you for your kind words!
Kindest regards,
Your Decathlon UK Team.
Reply from Decathlon UK Ltd
Hi there Lu
Thank you for taking the time to leave this review.
We’re very sorry to hear about the issue you experienced with your discount code.
We will reach out to you via email to discuss this further.
We hope to speak to you shortly.
Kindest regards,
The Decathlon UK Team.
Reply from Decathlon UK Ltd
Hi there,
We're thrilled to hear that you had a great experience with us
Thank you for taking the time to leave this review.
We hope to see you again soon!
Kindest regards,
Your Decathlon UK Team.
Well layed out store polite staff
6 April 2026
Reply from Decathlon UK Ltd
Hi there,
We're thrilled to hear that you had a great experience with us
Thank you for taking the time to leave this review.
We hope to see you again soon!
Kindest regards,
Your Decathlon UK Team.
Always lots of alternative products to…
Always lots of alternative products to look at and staff to advise.
27 March 2026
Reply from Decathlon UK Ltd
Hi there,
We're thrilled to hear that you had a great experience with us
Thank you for taking the time to leave this review.
We hope to see you again soon!
Kindest regards,
Your Decathlon UK Team.
Always excellent service and normally a…
Always excellent service and normally a good range of products for things I am interested in
2 April 2026
Reply from Decathlon UK Ltd
Hey there,
We’re thrilled to hear that you had a great experience with us.
Thank you for your kind words!
Kindest regards,
Your Decathlon UK Team
Great staff & Range
Great staff and loads of options for sports wear at reasonable prices. I like how I can get my bike parts and sports wear all in the one store.
30 March 2026
Reply from Decathlon UK Ltd
Hi there,
We're thrilled to hear that you had a great experience with us
Thank you for taking the time to leave this review.
We hope to see you again soon!
Kindest regards,
Your Decathlon UK Team.
Always a great service
4 March 2026
Reply from Decathlon UK Ltd
Hey there,
We’re thrilled to hear that you had a great experience with us.
Thank you for your kind words!
Kindest regards,
Your Decathlon UK Team.
Great service as ever
30 March 2026
Reply from Decathlon UK Ltd
Hey there,
We’re thrilled to hear that you had a great experience with us.
Thank you for your kind words!
Kindest regards,
Your Decathlon UK Team.
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