Decoris Diamonds  Reviews 

860
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated team for being exceptionally welcoming, patient, and deeply knowledgeable throughout the entire bespoke design journey. People consistently note that staff members take the extra time to explain every technical detail clearly, ensuring a completely smooth and stress-free journey from start to finish. Consumers are also genuinely impressed with the breathtaking craftsmanship, remarkable precision, and top-notch quality of the stunning custom jewelry pieces delivered. Reviewers enthusiastically recommend these gorgeous items for anyone looking for a truly memorable, reliable, and exceptionally high-value purchase that always exceeds expectations.

What people talk about most

Product

Customers report deep satisfaction with the product, highlighting stunning jewellery and exceptional... See more

Staff

Reviewers highlight positive aspects of staff, describing the team as extremely open, transparent, and... See more

Service

Users describe positive interactions with service, highlighting exceptional support and professional guidance... See more

Quality

Reviewers mention positive feedback about quality, highlighting exceptional craftsmanship and stunning... See more

User experience

Clients share positive opinions on user_experience, describing the entire journey as seamless, enjoyable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mursalin and his team are amazing! We are repeat customers and this is all down to his personalised experience. From our first interaction with him we knew he would provide us with what we visio... See more

Company replied

Rated 5 out of 5 stars

Always a pleasure to deal with Decoris Diamonds, I've been shopping and recommending them for years now. Easy to deal with, honest, trustworthy, and transparent. Which is why they are always the firs... See more

Company replied

Rated 5 out of 5 stars

Decoris brought our vision to life, creating my dream ring alongside a stunning ring for my fiancé. The attention to detail, precision, and artistry in both pieces is remarkable. The process was seaml... See more

Company replied

Rated 5 out of 5 stars

Amazing team, fantastic attentive service and we are extremely delighted with the platinum family ring they designed and made for our son's 21st. Would highly recommend using Decoris. First class serv... See more

Company replied


Company details

  1. #6 of 288 best companies in Jewellery shop
  2. #1 of 16 best companies in Diamond Dealer
  3. #2 of 112 best companies in Jeweller
  4. #2 of 88 best companies in Jewellery Designer
  5. #2 of 47 best companies in Jewellery manufacturer

Written by the company

Our expert team of gemologists at our Canary Wharf office are committed to crafting exquisite engagement rings, wedding rings and fine jewellery to the highest quality, tailored especially for you. From diamond engagement rings and wedding bands, to delicate pendants and diamond earrings, our jewellers meticulously and lovingly hand make each piece to last a lifetime.


Contact info

5.0

Excellent

TrustScore 5 out of 5

860 reviews

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5.0

All reviews

(860)

56 reviews in the last 12 months

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Rated 5 out of 5 stars

Service like no other

The whole experience has been pleasant. Provided guidance pre appt to get a better understanding of what to look for in a ring which helped massively. The brother Mursaleen was extremely helpful and provided a lot help which made choosing easier. Originally I was told to look around different places but with the service here I knew I would not get anywhere else and made the choice to make a purchase. Would absolutely recommend him to all for quality service.

12 July 2025
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Reply from Decoris Diamonds

Thank you very much for your kind review Qasim. We are happy to hear that you had a pleasant experience and that the guidance provided beforehand helped you feel more confident when choosing a ring. We truly appreciate your decision to purchase with us and are honoured by your recommendation.

Rated 5 out of 5 stars

Excellent service from start till end

Excellent service from start till end. Staff were very welcoming and explained all the fine details helping us to find the perfect ring. The end result was nothing short of perfect. Highly recommend if you’re looking for a company that is knowledgeable and honest in what they do.

19 July 2025
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Reply from Decoris Diamonds

Thank you so much for your review Tanvir! We are glad to hear that you had a great experience and found the perfect ring. It’s wonderful to hear the team were welcoming and helpful. We really appreciate your recommendation!

Rated 5 out of 5 stars

The Decoris team did an incredible job…

The Decoris team did an incredible job on my wedding ring and my husband’s wedding band. The final result exceeded my expectations — mashallah! Their service and communication were outstanding, with a genuine focus on our needs. They listened attentively and offered thoughtful advice. Brother Alba kindly sat with us and walked us through all the different styles to help us choose the ones that suited us best. May Allah bless you all! I wholeheartedly recommend Decoris — 100%. JazakAllah khair once again.

11 July 2025
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Reply from Decoris Diamonds

JazakAllah Khair for your review Sumaieya. We are truly honoured to have played a part in such a special moment in your lives. It brings us immense joy to know that you were pleased with both your wedding ring and your husband’s band

We’re especially grateful for your kind words about our service and communication.

- Decoris Diamonds Team

Rated 5 out of 5 stars

Amazing service

Amazing service, highly recommended.
Albab and the team were great and very friendly. They understood our vision for the rings. We're very happy how they turned out.

11 July 2025
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Reply from Decoris Diamonds

Thank you so much for your review Mohammed. It was an absolute pleasure working with you, and we're so pleased to hear you're happy with the rings.

- Decoris Diamonds Team

Rated 5 out of 5 stars

Amazing service from Decoris Diamonds

I had the pleasure of buying an engagement ring and wedding band for my wife from Decoris Diamonds, and I couldn’t be happier with the entire experience. From the very first appointment, their service was nothing short of exceptional.

The team was warm, professional, and made the whole process feel incredibly personal. The communication throughout was always clear and prompt, and they took great care to ensure our privacy during every appointment — something we really appreciated.

Even after the purchase, their aftercare has been fantastic, showing that they genuinely care about their clients long after the sale. It’s rare to find that level of dedication and attention to detail these days.

If you’re looking for a diamond jeweller you can trust, I can’t recommend Decoris Diamonds highly enough. They made such an important purchase feel easy, exciting, and completely stress-free.

10 July 2025
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Reply from Decoris Diamonds

Thank you so much for your review Muhtasim! We are happy to hear you had a great experience with us and that we could help make such an important purchase stress free and personal. Your kind words mean a lot, and we are glad to be part of your special journey.

- Decoris Diamonds Team

Rated 5 out of 5 stars

Perfect and high quality engagement ring with eternity band

Cannot express how grateful I am for Decoris Diamonds helping me find my perfect engagement ring and eternity band. The team was incredibly kind and welcoming, offering a personalized experience that made the whole experience so special. They brought to life with such care and attention to detail. My engagement ring is everything that I dreamed of and even more elegant, timeless, and sparkling than I imagined. I showed a picture of the eternity band I wanted and they made exactly that - such a beautiful and stunning complement to the engagement ring.
What really sets Decoris Diamonds apart is the quality of their rings. It was nice being able to avoid the busy high st at Hatton garden and being able to visit their showroom in Canary Wharf. I'm so thankful to have found such a wonderful jeweller. Will definitely be revisiting when it comes to adding to my stack. I would recommend them to anyone looking for beautiful, high-quality jewellery and a truly personalised service.

17 January 2025
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Reply from Decoris Diamonds

Thank you so much for your kind words and for taking the time to leave such a thoughtful review Maryam. We’re really happy that you had a special and personalised experience with us, and that both your rings turned out exactly as you wanted.

It was a pleasure welcoming you to our Canary Wharf showroom, and we’re so pleased we could make the process enjoyable and memorable for you.

- Decoris Diamonds Team

Rated 5 out of 5 stars

Better than hatton gardens!

Came here for my wedding ring after hearing about it from a friend. The brothers there were very friendly and I was really pleased with the service. Even engraved my ring for free! Thanks for making my day!

8 July 2025
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Reply from Decoris Diamonds

Thank you for your review Nadim! We're really happy you chose us for something as special as your wedding ring. It was a pleasure helping you out, and we're glad you were happy with the service

- Decoris Diamonds

Rated 5 out of 5 stars

My partner and I had a wonderful…

My partner and I had a wonderful experience with Decoris. They really helped us find exactly what we wanted. Their quality of work is excellent and really happy with our purchase. Highly Recommend!

30 June 2025
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Reply from Decoris Diamonds

Thank you for the kind words! We’re so glad to hear that you and your partner had a great experience and found exactly what you were after.

Really appreciate the recommendation!

- Decoris Diamonds Team

Rated 5 out of 5 stars

Absolute gem (pardon the pun) of a team…

Absolute gem (pardon the pun) of a team that work at Decoris.
I used their services to buy a ring a few years ago, and then again recently used their service to upgrade.

Smooth process and fast comms and affordable

3 July 2025
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Reply from Decoris Diamonds

Thank you for your review, Minesh! We’re so pleased to have assisted you again, and it means a lot that you chose us for your upgrade. We’re glad the process was smooth and that our communication and pricing met your expectations. Thanks again for trusting Decoris!

Rated 5 out of 5 stars

Highly recommend to friends and family

The team guided us through every step of the process as thoroughly as possible. Even when my partner and I were a bit indecisive about what we wanted for our wedding rings, they were incredibly patient—offering thoughtful recommendations and showing us a wide range of examples to help us find the perfect match. Their transparency throughout really built our trust and made the experience feel reliable and stress-free.

On top of that, the little touches made a big difference—complimentary chocolates and drinks helped make the whole experience feel relaxing and enjoyable rather than overwhelming. The staff were outstanding from start to finish. I truly couldn't recommend them more.

25 January 2025
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Reply from Decoris Diamonds

Thank you for your kind and thoughtful review Shakil. We’re absolutely delighted to hear that you and your partner felt supported and at ease throughout your experience with us. It was truly our pleasure to guide you through such an important and personal decision, and we’re so pleased that our recommendations and selection helped you find the perfect rings. We're also glad that the little touches made a difference and added to the overall enjoyment of your visit.

Rated 5 out of 5 stars

Very kind

Very kind, accomodating and no pressure approach

28 June 2025
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Reply from Decoris Diamonds

Really appreciate your feedback George! It’s great to hear you felt no pressure and that we could make things easy for you.

Rated 5 out of 5 stars

Review

My partner and I had 3 appointments. The first was a long consultation on viewing rings, seeing what rings was the best for us, and a breakdown on the diamonds. This consultation was very informative and welcoming. The service was a 10/10 and they were very honest rather than beating round the bush. At that moment, we knew we wanted to purchase our rings from Decoris.
Not only this, but when we arrived, they were very calm and welcoming and they showed many options of rings so that we could pick the right ring.

The second appointment was very simple. We made an order for the rings we wanted in our budget. Once again, they gave us a breakdown and reassured us that they would deliver.

A couple of weeks later, our rings were ready to collect. The rings were given on time and we were very happy with the final product.

I would definitely recommend other people to purchase at Decoris!

For future brides and grooms, I advise you to send inspos and a budget range before going to your appointment as it will make your experience better. Decoris broke down the information needed via whatsapp before arriving and this made our experience great! (They are also great at messaging back on time)

26 April 2025
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Reply from Decoris Diamonds

Thank you so much for your kind review. We're delighted to hear that you felt welcomed and well-informed throughout your visits. It was a real pleasure helping you both find the perfect rings.

We're so pleased you were happy with the service, communication, and the final result.

Thank you again for choosing Decoris Diamonds — we wish you both all the very best for the future.

- Decoris Diamonds Team

Rated 5 out of 5 stars

amazing experience at Decoris…

We had an amazing experience at Decoris diamond. My nephew purchased an oval cut with hidden halo diamond ring for his wife to be and couldn’t be happier with the product, the service & wonderful DD team. Brother Mursalin assisted us throughout the entire process—he was incredibly knowledgeable, very patient, and attentive. He took the time to explain everything clearly and helped us find the perfect ring. His professionalism made the whole experience truly enjoyable and smooth. His honesty and professionalism stood out. May Allah put barakah in their business. I highly recommend Decoris Diamonds for anyone looking for beautiful diamonds and outstanding customer service. This has been our 3rd purchase from Decoris Diamond and in’sha’Allah more in near future.

17 May 2025
Unprompted review
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Reply from Decoris Diamonds

JazakAllah for your review. We are glad to hear your nephew found the perfect ring and had a great experience with us. We’re truly grateful for your continued trust and support.

- Decoris Diamonds Team

Rated 5 out of 5 stars

Best-in-class service & product

Best-in-class service; would recommend to anyone. Able to source a wide range of options and create something of high quality.

4 June 2025
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Reply from Decoris Diamonds

Thank you for your review Ryan! We truly appreciate your thoughtful words and are so pleased to hear that you were happy with the range of options and final result. It was a pleasure working with you, and your recommendation means a great deal to us.

Rated 5 out of 5 stars

10/10

From start to finish, my experience with Decoris Jewellers has been absolutely amazing. From the very first consultation, they made me feel welcome and listened carefully to everything I wanted. I showed them exactly what I had in mind, and they brought it to life perfectly — down to every last detail.

The craftsmanship, attention to detail, and care they put into their work is second to none. On top of that, they are such lovely people — warm, genuine, and truly passionate about what they do. I honestly can’t recommend them enough. If you’re looking for beautiful, custom jewellery and a team who truly cares, Decoris is the place to go!

11 June 2025
Unprompted review
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Reply from Decoris Diamonds

Thank you so much for your review Rehana! We are happy to hear that your experience with Decoris Diamonds was such a positive one from beginning to end. It was a true pleasure bringing your vision to life, and we’re so pleased to know the final piece met your expectations in every detail.

— Decoris Diamonds Team

Rated 5 out of 5 stars

Great all around

Great service and communication with down to earth brothers who made me feel welcome

3 June 2025
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Reply from Decoris Diamonds

Thank you for your kind words, Omar. We truly appreciate your review. It was a pleasure to serve you, and we're glad to hear you felt welcomed and well taken care of.

Rated 5 out of 5 stars

An Unforgettable Experience

From the moment we walked into Decoris, we knew we were in good hands. Having had been recommended by my sister and her husband and hearing amazing things about Decoris for about a year, I now know why!

Finding the perfect wedding ring felt like a daunting task—until we met their incredible team. They were warm, knowledgeable, and genuinely invested in helping us find something that wasn’t just beautiful, but meaningful.

What stood out to me is the transparency throughout and how informative and the tailored approach to the service provided. No pressured tactics and Decoris recommends to shop around. I personally did not need to look around anywhere else, they took the time to understand our style and story, guiding us through different designs and stones with patience and expert advice. We never felt rushed or pressured, and every question was met with clarity and enthusiasm.

The final ring? Absolutely stunning. It's everything I hoped for—elegant, timeless, and crafted with such attention to detail. You can see and feel the quality in every facet.

For anyone looking for wedding rings and jewellery, I cannot recommend Decoris enough and would like to take this opportunity to thank them and cannot wait to recommend to family and friends. Wish you the very best and every success!!!

28 May 2025
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Reply from Decoris Diamonds

Zubair, honestly, reading this put a huge smile on all our faces. Thank you so much for such kind, genuine words. It was an absolute pleasure having you in, and we're so glad the experience lived up to what your sister and her husband had shared with you.

It really means a lot that you felt comfortable and well looked after throughout, that’s exactly the experience we try to create for everyone who walks through our doors.

Thank you again for putting your trust in us and for already thinking of recommending us to others. Wishing you all the best for this exciting new chapter. We’re truly grateful to have played a small part in it.

—The Decoris Team

Rated 5 out of 5 stars

Decoris Diamonds is a good place

Decoris Diamonds has such a great service, and best items. Check this place, never regret.

23 May 2025
Unprompted review
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Reply from Decoris Diamonds

Thanks so much for your review! We're really glad you had a great experience with us and liked our selection. Hope to see you again soon!

Rated 5 out of 5 stars

Very pleased with the service and the…

Very pleased with the service and the item. I will definitely recommend.

13 May 2025
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Reply from Decoris Diamonds

Thank you for your feedback! We're very glad to hear you were pleased with both the service and your item. Your recommendation means a lot to us.

Rated 5 out of 5 stars

This is my second time purchasing from…

This is my second time purchasing from Decoris Diamonds, and once again, they absolutely delivered! The first time was for my husband’s wedding ring, and this time I went to them for a new wedding ring for myself after sadly losing my original one. I couldn’t be happier with the result – the ring they created is exactly what I envisioned. It’s elegant, beautifully crafted, and fits perfectly. The entire experience was smooth and personal, and I really felt like they listened to what I wanted. I’m so grateful for their amazing service and craftsmanship. Highly recommend them to anyone looking for something truly special!

15 May 2025
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Reply from Decoris Diamonds

We’re so grateful for your continued trust in Decoris Diamonds! It means a lot to us that you returned for your second purchase. We’re thrilled to hear that the new wedding ring is exactly what you envisioned. We’re so glad the entire process felt smooth and personal, and that we were able to bring your vision to life. Thank you for your kind words and your recommendation.

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