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Denner Cashmere Reviews 

614
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 238 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent product quality, especially the cashmere, noting its softness, luxurious feel, and durability. Many commend the prompt and efficient delivery, often with good communication, and appreciate the competitive pricing, particularly on sale items. However, some customers noted dissatisfaction with certain product designs or styles, finding collections disappointing or cuts not always perfect. A few also reported inconsistent product quality, with issues like items not finished well, having holes, or defective accessories. Some reviewers experienced delivery delays, received incorrect items, or found international delivery charges to be a concern.

What people talk about most

Product

Reviewers mention positive feedback about product, consistently praising the beautiful quality, softness, and... See more

Quality

Reviewers highlight positive aspects of quality, frequently praising the beautiful, soft, and high-quality... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting speedy and prompt... See more

Price

Customers consistently express satisfaction with the pricing, often highlighting good reduction prices and... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the excellent and great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hello everyone at Denner, I have bought throughout the seasons for years and worn and worn everything, but I’m returning two pink sweaters, one because the shade is very harsh and the second was a p... See more

Rated 5 out of 5 stars

Just bought the Zara sleeveless top in cherry. Lightweight and comfortable, not quite as soft as last year but still very wearable. Hope it softens after washing. Overal Denner styles have been ver... See more

Company replied

Rated 5 out of 5 stars

I have most of my wardrobe from Denner as it's the best cashmere I've ever had, and I love the generosity of its sizing as I am of a very advanced age and tall and not skinny and over the many years,... See more

Company replied

Rated 5 out of 5 stars

Beautiful jumper and just what I have wanted for a few years! I have several cashmere jumpers but this is a really good shape and colour ( alyssum white) It's creamy without being yellowy. Delivery se... See more

Company replied


Company details

  1. #77 of 252 best companies in Ladies' clothes shop
  2. #2 of 4 best companies in Knitwear manufacturer
  3. #89 of 237 best companies in Men's clothes shop

Written by the company

Rooted in conscious luxury and slow fashion, we embrace sustainable practices and the timeless beauty of natural fibres. Established in London in 1994, our collections are thoughtfully sourced and crafted in Mongolia, where tradition meets craftsmanship. Available worldwide, we invite you to experience a new standard of elegance, where quality and care are woven into every detail.


Contact info

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Denner Cashmere

Crafted conscious luxury cashmere with care in Mongolia since 1994

4.7

Excellent

TrustScore 4.5 out of 5

614 reviews

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This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(614)

219 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Customer Service!

The scarf arrived promptly and was beautiful, but had a hole near the label. I called customer service and another, replacement scarf was sent out immediately. Great customer service, thank you!

9 February 2026
Rated 2 out of 5 stars

Apart from the socks the other items are not suitable

Apart from the socks the other items are not suitable. They are too large and I don't like them. The items i purchased in the past were very good. They were longer and kept my hands and forearms warm. They only had one hole for the thumb. The need for these items are constant as i suffer with cold hands, wrists and forearms. I would be happy if you could supply with the same ones as i have now. There is a delay in sending this message as i had to get my husband ( Norman)to type and and send it.

3 February 2026
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Reply from Denner Cashmere

Thank you for your feedback, and I’m sorry to hear the wrist/arm warmers weren’t suitable this time. We really appreciate you letting us know what worked so well with your previous pair — especially the longer length and the single thumb opening to keep your hands, wrists and forearms warm. We’re glad the socks were suitable, and we’re grateful for your continued support and for taking the time (with Norman’s help) to share this with us.

Rated 5 out of 5 stars

It arrived quickly

It arrived quickly, is a lovely colour and soft cashmere. It’s a man’s beanie but I liked that it’s a bit larger. So am keeping it. Good value in the sale too,

2 February 2026
Rated 5 out of 5 stars

Lovely pink/ orange mitt

Lovely, light, warm, beautiful, cashmere mitts my second pair because the first were a Christmas present. They are a bright pink/orange delicate but striking.
Really lovely.

9 January 2026
Rated 5 out of 5 stars

I feel I am a valued customer.

Always easy to place an online order and when there’s a sale on it’s an even better experience! I live close enough to the shop that I can go and collect, saving any postage costs. There’s always a pleasant welcome and I feel I am a valued customer.

8 January 2026

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