Hello everyone at Denner, I have bought throughout the seasons for years and worn and worn everything, but I’m returning two pink sweaters, one because the shade is very harsh and the second was a p... See more
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Review summary
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Reviews shaping this summary
Just bought the Zara sleeveless top in cherry. Lightweight and comfortable, not quite as soft as last year but still very wearable. Hope it softens after washing. Overal Denner styles have been ver... See more
Company replied
I have most of my wardrobe from Denner as it's the best cashmere I've ever had, and I love the generosity of its sizing as I am of a very advanced age and tall and not skinny and over the many years,... See more
Company replied
Beautiful jumper and just what I have wanted for a few years! I have several cashmere jumpers but this is a really good shape and colour ( alyssum white) It's creamy without being yellowy. Delivery se... See more
Company replied
Company details
- #77 of 252 best companies in Ladies' clothes shop
- #2 of 4 best companies in Knitwear manufacturer
- #89 of 237 best companies in Men's clothes shop
Written by the company
Rooted in conscious luxury and slow fashion, we embrace sustainable practices and the timeless beauty of natural fibres. Established in London in 1994, our collections are thoughtfully sourced and crafted in Mongolia, where tradition meets craftsmanship. Available worldwide, we invite you to experience a new standard of elegance, where quality and care are woven into every detail.
Contact info
114 St. John's Hill, SW11 1SJ, London, United Kingdom
- 02079244332
- enquiries@dennercashmere.co.uk
- www.dennercashmere.co.uk
Denner Cashmere
4.7
Excellent
614 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Good follow up after my order was…
Good follow up after my order was placed. I’m enjoying my new and interesting sweater. I ordered a size larger than usual. Still deciding on the fit.
7 January 2026
The Most perfect Winter Sweater..Soft…
The Most perfect Winter Sweater..Soft And Comfy but also lovely to look at..I adore it
20 January 2026
Very Happy With the service and…
Very Happy With the service and delivery aswell as the product,,,Many thanks
19 January 2026
Style and quality
I am very pleased with two cashmere jumpers which I bought in the sale. I like the colours, the style, the quality and the fit.
6 January 2026
Beautiful classic simple clothes
Beautiful classic simple clothes . Buying replacement items for those that have given reliable service for years . Prompt delivery .just wish more neutral colours in repertoire
15 January 2026
Denner Cashmere
Lovely garments, great quality and value. Excellent customer service.
14 January 2026
Reply from Denner Cashmere
Thank you for your feedback — we always value your feedback.
Reply from Denner Cashmere
Thank you for your feedback — we always value your feedback.
Beautiful blanket
Beautiful blanket and great value in the sale. Very pleased with it
12 January 2026
Reply from Denner Cashmere
Thank you for your feedback — we always value your feedback.
Overseas delivery charges are high - be alert
I found the product excellent. The size/fit was good and the cashmere "feel" had substance i.e., not too thin. so, regarding the product, completely satisfied.
My gripe however has to do with delivery charges. It would have been beneficial if the company had offered some differentiation in delivery prices for overseas customers. I did not necessarily require a quick delivery - was prepared to wait a week for the product. I ended up paying a premium for a quick delivery, without being given an option for a cheaper/slower delivery. In the end, delivery amounted to between 15%-20% product value which is ridiculous.
In the meantime, I really appreciate the measured response back from Denner to my remarks - thank you. Moreover, on foot of compliments to my jumper, I have recommended the company to others, with the delivery caveat.
12 January 2026
Reply from Denner Cashmere
Thank you for your feedback — we’re really pleased you loved the product and the fit. We’re sorry about the delivery cost, and we’re actively working on improving our shipping options for overseas customers, including offering more choice on delivery speeds and pricing.
Reply from Denner Cashmere
Thank you for your feedback — we always value your feedback.
Lovely
Lovely, different style and great to be able to get a white one.
Did not turn up for two days after predicted arrival and delivery company lied that they had tried but we were not in. Not true. In all day.
However, not in a hurry. Hope you will have more styles later. Have now bought 4 from you
9 January 2026
Reply from Denner Cashmere
Thank you for your feedback — we always value your feedback.
Reply from Denner Cashmere
I’m very sorry the wrong item was sent, and thank you for taking the time to leave a review. This isn’t the standard we aim for, and we’re addressing it internally to prevent it happening again.
Really lovely cashmere
Really lovely cashmere. Just tried cashtouch and merino-cashmere blend also and they are very nice quality too, lovely and soft.
8 January 2026
Reply from Denner Cashmere
Thank you for your feedback — we always value your feedback.
A cold body allergic to wool .
A cold body allergic to wool .. must have cashmere in Winter
8 January 2026
Reply from Denner Cashmere
Thank you for your feedback — we always value your feedback.
I have most of my wardrobe from Denner…
I have most of my wardrobe from Denner as it's the best cashmere I've ever had, and I love the generosity of its sizing as I am of a very advanced age and tall and not skinny and over the many years, I have collected wonderful pieces from here. Very speedy delivery too.
7 January 2026
Reply from Denner Cashmere
Thank you for your order and for your feedback — we really appreciate your support.
Very nice sweaters!
6 January 2026
Reply from Denner Cashmere
Thank you for your order and for your feedback — we really appreciate your support.
Be aware - refund from Denner is big problem
I ordered 2 cardigans from Denner. One of them I returned the same day - not happy with colour.
Since I send the parcel back the week ago, I have not got any information about my refund. I called the compony, put the person who talk with me could not help at all: she could not know if they got my parcel , when I will have refund etc.
6 January 2026
Reply from Denner Cashmere
Thanks for your review, and I’m sorry for the frustration this has caused.
Please note that until a returned parcel is received back to us, we’re not able to confirm its status or provide a refund update. Return delivery times can vary depending on which service was used and the courier’s tracking/scan updates.
As soon as the return arrives with us and is checked in, the refund is processed automatically and a confirmation email is sent.
Always great service speedy delivery…
Always great service speedy delivery and cashmere best quality
7 January 2026
Reply from Denner Cashmere
Thank you for your order and for your feedback — we really appreciate your support.
The cashmere jumpers are beautiful
The cashmere jumpers are beautiful, lovely colours and super to wear!
6 January 2026
Reply from Denner Cashmere
Thank you for your order and for your feedback — we really appreciate your support.
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