DennisDeal.com Reviews 

23,151
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

I paid extra for a track and trace code, with that code my package should arrive between 8 and 14 days. My package arrived after 20 days. Unfortunately this package was empty, nothing in it. I've ma... See more

Company replied

Rated 5 out of 5 stars

The communication regarding questions and issues with about the order are in these days wonderfull. Great to see that companys still excist who knows how it shpuld be done. Placed an order. Rece... See more

Rated 5 out of 5 stars

This is twice now I have sourced items through DennisDeal, on both occasions they were very helpful. as I live in the UK they had to intercept the delivery details as the address only came up as The... See more

Rated 5 out of 5 stars

Correct!. The device I ordered from DennisDeal was broken on arrival. Thanks to personal mail contact with the company I received a new intact device in the proper shipment way. That's the way it alwa... See more

Company details

  1. Drives and storage service
  2. Battery shop
  3. Mobile Phone Accessory Shop
  4. Computer & Accessories store
  5. Photography shop
  6. Toner cartridge supplier

About DennisDeal.com

Written by the company

  • Elk probleem lossen wij op
  • Daarom ook 22.000 reviews positieve reviews
  • Laagste prijzen
  • Uitstekende service
  • 1.000.000 Producten
  • 20 jaar ervaring

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

23k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(23,151)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Congratulations !!

DennisDeal,

I just want to congratulate you for all the good work done regarding my order!
It was a quite expensive order.
As an experienced buyer I had to have your assurance of price, delivery, guarantee, well everything envolved in a purchase, as much as possible at least.
I must say that you checked all the boxes, not only with the great price you offered me but specially with the delivery time you scrupulously fulfilled.
Next weekend I´ll try the equipment, which I trust will be fine.
So thank you again for your efforts in delivering what you had commited to! I´ll most certainly come back for other purchases so you´ve won a customer !

25 September 2019
Unprompted review
Rated 2 out of 5 stars

I ordered hangers both broke on the…

I ordered hangers both broke on the same day
Have been promised a replacement but quality is really poor
The new hangers arrived in good time but I just cannot find anything dood to say about them
The hanging part keeps coming apart
Actually they are a complete waste of money

24 August 2019
Unprompted review
DennisDeal.com logo

Reply from DennisDeal.com

Good morning Kathleen,

Thank you for the review. We aim to improve our products and services whenever we can.
It's always unfortunate if something gets damaged in Shipping. I hope the new ones we sent you will do a good job for a long time.
Let us know when you have received them!

Kind regards,
Dennisdeal

Rated 5 out of 5 stars

HEADLIGHT AND SEAT COWL for honda cbr1000rr 2011.

I ordered twoo things three days back on dennisdeals, and i have chosen for fastes delivery option, and paid extra for it now lets see when i will get my package delivered. I will share my experience with u guys after i get my packages.
Grtings
Asghar Mohammed

26 July 2019
Unprompted review
Rated 2 out of 5 stars

Good prices, poor service.

Although Dennisdeal offer good prices, the Chinese products they sell are very low quality. The most annoying thing about this company is delivery times. I ordered something on 1 July. It is now 21 July and I have not received it. The explanation of delivery times on their site was unclear and I think misleading. Besides who would imagine that in 2019 you have to wait 3 weeks or more to get your goods delivered? I could have paid more for fast delivery but then the extra charges make the goods too expensive. As it stands I have no idea when I will get my goods. It could be months. I cant even use track and trace without having to pay extra. This is my first and last order with Dennisdeal. This company leads you down the garden path with cheap prices but good service is also important.

20 July 2019
Unprompted review
DennisDeal.com logo

Reply from DennisDeal.com

Dear Graham,

Sorry to hear your experience is not satisfactory. I have sent you an email to explain what happens and to discuss when you can expect your package.
I hope to show you our service is as good as we promise.

Team Dennisdeal

Rated 5 out of 5 stars

rc boat first order

order an expensive rc boat, the process went smoothly apart that there was no tracking from the start, need 8 days before shipping(the boat has to be build first) after that it took 36 days by train from china to my door in France and no customs charges(very important for me)all in all a good first experience from dennis deal.

2 July 2019
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service. Very personal and prompt with Dennis himself. Would recommend. I had to delete a purchase and he immediately processed it.

8 June 2019
Unprompted review
Rated 1 out of 5 stars

Extremely unprofessional

Extremely unprofessional , company comprising of extremely incompetent people . I purchased a birthday gift item for my mother on 24th March long before mother’s day and I have not received it yet. It’s 27th May...
I was made to feel as though because I had chosen the free shipping option , it was not their fault. I purchase items on the internet frequently and I have never seen a more insensitive customer service. Don’t be fooled by their low prices , their items are shipped from China and are very low quality . Furthermore if you have to purchase from them , pay extra for tracking and tracing , something you would never have to do with Bol.com or coolblue . These small internet shops run out of people’s livingrooms are a total disgrace .
You will also notice that they don’t have a mailing address or telephone number , hence no one to chase except an email.

Out of nowhere I received a clock from Ijburglaan 544 , 1087BT in Amsterdam . I never ordered this item and , I will be sending it back but if this item has been sent to me by this ridiculous company as some kind of consolation item from them then I would like to know.
Has anyone had this experience? Is this really a legitimate internet company?

27 May 2019
Unprompted review
DennisDeal.com logo

Reply from DennisDeal.com

Dear Dennis,

We are very sorry for this, our depot in Amsterdam must have mixed some orders and addresses, parcels that for what reason cannot be delivered go to this depot where we repack and resend it again.

I will send you a email now so we can solve your issue

Sorry for any inconvenience

Dennisdeal.com

Rated 4 out of 5 stars

Great store

+The Costumor service is very good and answers fast.. i ordered a wrong color and they changed it without any problems.
+ The site has good and cheap products
+ free shipping
+ they gave me a 5% discount which is great

- the shipping can take up to 60 days

Order received but...
1st thing i ordered and it came incomplete 🙄 i got the 360 full coverage case for s8+ but it came without the soft hd screen protector. I messaged the helpdesk about it! they responded very quickly and without problems they are going to send me the screenprotector. Thank you Laurens.

1 April 2019
Unprompted review
DennisDeal.com logo

Reply from DennisDeal.com

Hi Miguel,

Thanks for the review. I have just replied to your email to see what we can do. maybe We will earn an extra star.
Looking forward to your reply!

Laurens,
Team Dennisdeal

Rated 1 out of 5 stars

Avoid to buy in this online shop

Ordered two motors for my quadcopter, arrived two motors completely different from description.
Sent email to support center, the answer has been: We are sorry,
I sent other emails to ask how to solve mistake, no more answers from them.
My advice is: don't buy in this shop.

22 February 2018
Unprompted review
Rated 5 out of 5 stars

Good Service

I have been ordering from BigDennis for quite some times and I am very peased with their prompt delivery and services, correctness and up to date.

M.Akhbari
Kimcor Europe b.v.

13 July 2016
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look