DennisDeal.com Reviews 

23,151
TrustScore 4.5 out of 5

4.5

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Rated 4 out of 5 stars

I paid extra for a track and trace code, with that code my package should arrive between 8 and 14 days. My package arrived after 20 days. Unfortunately this package was empty, nothing in it. I've ma... See more

Company replied

Rated 5 out of 5 stars

The communication regarding questions and issues with about the order are in these days wonderfull. Great to see that companys still excist who knows how it shpuld be done. Placed an order. Rece... See more

Rated 5 out of 5 stars

This is twice now I have sourced items through DennisDeal, on both occasions they were very helpful. as I live in the UK they had to intercept the delivery details as the address only came up as The... See more

Rated 5 out of 5 stars

Correct!. The device I ordered from DennisDeal was broken on arrival. Thanks to personal mail contact with the company I received a new intact device in the proper shipment way. That's the way it alwa... See more

Company details

  1. Drives and storage service
  2. Battery shop
  3. Mobile Phone Accessory Shop
  4. Computer & Accessories store
  5. Photography shop
  6. Toner cartridge supplier

About DennisDeal.com

Written by the company

  • Elk probleem lossen wij op
  • Daarom ook 22.000 reviews positieve reviews
  • Laagste prijzen
  • Uitstekende service
  • 1.000.000 Producten
  • 20 jaar ervaring

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

23k reviews

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4.5

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(23,151)

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Rated 1 out of 5 stars

They were out of stock

They were out of stock, but waited 7 days to cancell the order.

1 March 2020
DennisDeal.com logo

Reply from DennisDeal.com

The Corona virus hit us hard, we try to get all the products from factory's and suppliers. This was not possible so we refunded your money.

I think this situation is unique and we as Dennisdeal try to act the best that is possible, in your case refunding your full money and sending you a explanation email ( we refunded already before you added this review)

Please understand this is not the normal way we work and Corona is making it very difficult for a lot of company's ( not sure if you fully understand)

Dennisdeal.com

Rated 5 out of 5 stars

Great first-time experience

Great first-time experience with DennisDeal.com, especially for their customer service. I was assited by Laurence, who proven himself to be an invaluable asset: he understood my issue with my order, helped me out with it and sorted things out exceptionally. He truly went the extra mile for me, I cannot help but notice how him and DennisDeal value ethics and put the customer at the center. I can only recommend them!!!

21 February 2020
Unprompted review
Rated 5 out of 5 stars

nice clerk

Laurens is so nice to help we with my order's information update after i had mixed up the conception of delivery address and bill address, otherwise the package would be sent to a totally different country in EU instead of China! Now everything is going well and I am looking forward to receiving my product.

12 February 2020
Unprompted review
Rated 5 out of 5 stars

Customer friendly

I had a problem with my orders and raised complaint for that.dennisdeal handed it nicely and they gave a very good solution for it also.got trust in dennisdeal

7 February 2020
Unprompted review
Rated 5 out of 5 stars

An eleven!

After two unsuccessful attempts with other web shops I bought an advanced digital bench multimeter (ET3240) at Dennisdeal. Before ordering I informed, based on my earlier experiences, if it was on stock. Very accurate reaction (to my surprise both in English as in Dutch because Dennis and his crew are from Dutch origin, which is of course a recommendation), so I ordered it (with Express Shipment, fastest shipment and track&trace) and could follow the progress in shipment step by step. Only Dutch customs took some extra time. Al together it took 19 days to arrive at my home with excellent tracking and tracing; to my idea fast. Article was in perfect condition at arrival, caused by an excellent packaging. Some contacts in between with Dennisdeal went very satisfying and accurate. In particular the reaction of Dennisdeal on my message that I had to pay import duties (which is indicated at their website) was extremely customer orientated. In a scale of 1 to 10 Dennisdeal scores an 11.
Minor point of attention; their website is rather slow.

30 January 2020
Unprompted review
DennisDeal.com logo

Reply from DennisDeal.com

Dear Marnix,

Thanks for the review! See you again soon in our webshop

Kind regards,

Team Dennisdeal

Rated 5 out of 5 stars

Thanks for refunding my money

I bought some face masks and I needed it before I leave Netherlands. However, they tell me that the warehouse cannot deal with it until two weeks later (this information is not shown on the website and I don't know before I made the order). I can not wait for so long and I hope to cancel it since I will leave Netherlands after two weeks .
Now the problem is solved with efficient contact and my money will be refunded. The people in dennisDeal are really kind and I would like to recommend this website.

30 January 2020
Unprompted review
DennisDeal.com logo

Reply from DennisDeal.com

thanks for your review!

happy to assist you

Dennisdeal.com

Rated 3 out of 5 stars

Always order including delivery costs with tracking and insurance

My purchase was lost during the delivery process which took more than 2 and a half months. DennisDeal holds me responsible for that and offered to purchase the same for half the price. So I would pay 150% !!!
We finally got to an agreement that I would only pay the delivery costs including tracking and insurance and my order will then be sent again. I hope I will receive it this time!
So the lesson is: always order including delivery costs with tracking and insurance!

27 January 2020
Unprompted review
Rated 1 out of 5 stars

Delivered inferior product

Delivered cheaper inferior product. I ordered several 64bits devices, got useless 32bit crap delivered. Huge loss, nobody home for complaint. Also delivery took forever. Total loss.
Edit, got contacted by supplier in panic, overheard exuses/no solutions, got this review redacted.
The devices I bought were advertised as working on linux, by further examination that statement appeared to be highly hypothetical. A very barebone program goes around on the internet for f2k devices, which is KDE dependent. No reports of it working on newer kernels either. I tested this on i386, amd64, arch32 and arch64. None worked. Also very poor technical support from supplier. I would have had more success asking my grandma. This is horror. Don't buy here.

25 December 2019
Unprompted review
Rated 5 out of 5 stars

Didn’t go as planned but it’s all good

Ive ordered a few things from this site lately. Unfortunately the last item I ordered didnt work out as planned. I checked the track & trace and saw that the items would sadly not arrive on time (before and event where it was needed). Because of that I wanted to cancel the order. Luckily I was able to get in touch with an actual person who helped me sort out the situation. They were kind and helpful. Even though I didn’t get what I ordered I’m happy with how they handled it and will likely order from them again.

11 December 2019
Unprompted review
Rated 1 out of 5 stars

Very bad service

More than 30 days after I ordered a product that, according to dennisdeal, should take 10-20 days to arrive. Still nothing. What a joke. Wouldn't advice anyone to use this service. I keep getting misleading information about where the hell my product is. At this point honestly I will be very surprised if it arrives at all.

10 December 2019
DennisDeal.com logo

Reply from DennisDeal.com

Hi Fiona,

Thank you for your message.
Sorry to hear that the information is not clear to you. I will send you an email to help resolve this.

Team Dennisdeal

Rated 5 out of 5 stars

I have to say that I am impressed by…

I have to say that I am impressed by how the company takes care of its costumers.
I purchased a product where shortly it didn't worked anymore and my action was to tell(company) them about my issue.
How did they handled my problem?
They just send my another product for free.

Thanks,DennisDeal.

14 November 2019
Unprompted review
Rated 1 out of 5 stars

I don't onderstand these positive…

I don't onderstand these positive reviews. I had a bad experience with Dennisdeal.
First, my purchase was lost during the deliveryprocess. Dennisdeal helt me responsible for that and offered to purchase the same for half the price. So I player 150% !!
Although the second delivery was sent with assurance, also this purchase was delivered at a wrong address, PostNL admitted. But on that address nothing was delivered. And again, Dennisdeal handled as if they were no party in this! So, what does assurance mean? Dennisdeal only feels responsibility for the purchase-process, not for the delivery.

11 November 2019
Unprompted review
DennisDeal.com logo

Reply from DennisDeal.com

Beste Ron,

Bedankt voor uw bericht. Ik zie dat de zending af te halen is bij uw lokale afhaal punt. Het gaat dus om een misverstand. De gegevens heb ik u direct op de mail doorgestuurd zodat het snel tot een goed einde kan komen.

Hoor graag of het goed is gekomen!

Vriendelijke groet,
Team Dennisdeal

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