Denny's Reviews 1,230

I went to the Dennys in Morganton. The food was terrible. The cook doesn't have a hair net on and got hair in my hash browns. Another restaurant that is to expensive and the food is terrible. $80 for 1 hamburger and fries. And 2 Omlettes. And 3 small shakes. My first time eating at Dennys and my last.

On march 16, 2026 I went into my local Denny's to purchase a gift card for my Father. While I was waiting for the cashier to complete the purchase, I notice she didn't seem sure of herself. She in turn called in some help. They appeared to figure it out and they took my money(cash) handed me the card and receipt. After a couple weeks my father let me know he attempted to go eat at Denny's, but when he went to pay, they told him the card was empty.
I went to the store where I purchased the card and the Manager got involved. They discovered that the card was never activated. He said if the card was used up, it would simply show zero balance. This one showed never being activated. This manager said that my wife and I could eat a meal and he would cover it. Since it was for my Dad, we turned that down. We since contacted Denny's 4 times. 1 time I actually spoke to someone who said they would most likely send a new card. All other times where on their complaint form online. All times came with no follow up and no resolution. I have been robbed. At this point both myself and my Father will no longer go to Denny's and gift cards there are out of the question.

This was at the Denny’s at 2525 W Deer Valley Rd, Phoenix, #6942. Kelsey was our server, very pleasant and welcoming, very efficient, never ovrbearing, just a delight to have her serving us. Thank you Kelsey!

Service was awsome Jessica made our day she’s always upbeat and positive and food was good alsi

I just ate at Denny’s. It is 5:50 AM. Janelle helped me I give her five stars for her. Customer service her politeness how fast she brought me my food and how kind she was while serving it very attentive waitress she made my morning.!@! You have a hard worker!

Roxanne was a good server !! Food was hot !!

Horrible customer service long wait they really need to do something about this

Hash browns were stale. Ham in the omelette was overcooked.

The restaurant had 3 customers including ourselves so it wasn’t busy yet the waitress had to be flagged down 3 times for water, boxes and the check.

To top it off, the sole reason we went was to use a “free” reward on their App. Well turns out is a bait and switch. If the Trump administration wasn’t so incompetent I might report the bait and switch to FTC. Apparently, you have to order the “reward” on a different menu but that isn’t advised until after the bill has been placed. The website makes zero mention of this process. It once again shows a huge disconnect between corporate management and technology.

I deleted the App and have submitted a request for my money and time back. Dennys is trash.

So I ordered over the phone and it’s automated . I verified my ordered twice . I go to pick it up and im missing a whole meal . The staff was rude and refused to give me my meal . So now im taking food home just for my roommate guess I won’t eat tonite

We are REGULAR Sunday customers for some time. I usually leave the tip in cash, this morning i did not and used my credit card selecting an 18% tip. I just got home and looking at the bill the" pathetic management of this outfit" charged 18% on the TAX..what did the waitress do to earn that. They have just lost TWO REGULAR CUSTOMERS" Look forward to another Denniy's CLOSING !!

Today we went to Dennys for breakfast. Our server was Diana, she was just lovely and so patient with us as we kept changing our order. The rest of the staff were just great too, so friendly. Food was lovely and something on the menu for everyone, they even adapted a few bits for our fussy eaters.

Mere Bear waitress in San Antonio off Bowie St. excellent service. Very joyful waitress and helpful n

Nicole was my server at Dennys. She was super nice and friendly about everything even when things needed to be changed and when accommodations were needed. Also great food really fluffy pancakes.

Our server Nicole was absolutely amazing she was so sweet and always kind

So we walked into the Denny's at 19 and 52 and was slapped in the face with a smell of dirt. I noticed that they had carpet so I assumed that's where the smell came from. It took some time before we were seated. When we were sitting there we noticed that a lot of food was not coming out very fast. If it wouldn't have been for my husband who just had a colonoscopy we would have probably left because it was so bad. After finally receiving our food we ate and had to wait for our check. After receiving our check I noticed that I was charged over 15 some dollars for a breakfast which consisted of two eggs, toast and sausage. I honestly did not even confront the server about that because all we wanted to do was get out of there as fast as possible. The whole experience was horrible there was no warm feeling from the staff and they definitely had no urgency to take care of their customers. And to top it off when I went to pay for our meal the credit card machine was so greasy and grimy that I actually felt like I was going to throw up. I work in the restaurant business and I would never recommend you going to that restaurant ever. The quality of food and service was definitely not worth the amount of money that you pay. We definitely will never return to Denny's ever.

I ordered delivery through DoorDash. I got three breakfast items. Moons over Hammy w/hash browns and cheese, chocolate chip and banana pancakes, and one biscuit with sausage gravy. The sandwich and pancakes were great. I couldn’t eat the biscuit and sausage gravy. It did not look good. The only other thing were the hash browns which were undercooked. Overall, not bad and it was delivery through a third party.

Our server Carmella, was adorable! She was friendly and very efficient! Food was good and served in a timely manner!

NOW I USE TO BE A FREQUENT VISITOR TO DENNY'S IN MENTOR, OHIO TIL THE RUDENESS OF THE WAITRESS HAS CHANGED MY FREQUENCY. I HAVEN'T BEEN IN A WHILE SO I TOOK MY KIDS THIS MORNING AND THE WAITRESS WAS SO RUDE SHE THREW THE BAG ON THE COUNTER AND THEN AS SHE SAW I DIDNT LEAVE A TIP SLAMMED THINGS ON THE COUNTER AND WAS LIKE YOU COULD HAVE HURRIED UP SMH JUST RUDE AND IGNORANT FROM THE START EVEN GETTING SEATED BY HER SHE HAD AN ATTITUDE BUT I TRIED TO KEEP MY COMPOSURE AND JUST SAT AND THEN GOT MY DAUGHTER DRINK ORDER WRONG AND I ASKED FOR ALL SAUSAGE SHE BROUGHT ME BACON SMH JUST AN ALL AROUND IGNORANT AND RUDE

Today I went for dinner I ordered a hamburger which was delicious, well prepared, waitress was attentive, respectful, it’s way I shove a 5 for the Thousand Oaks Denny’s

To Denny's Corporate Headquarters,
I am writing on behalf of multiple customers who have had the same disappointing experience at the Denny's location in Eloy. This is not an isolated complaint we are a community of loyal, longtime customers who have watched this location deteriorate rapidly over the last three months.
The food quality has dropped significantly, undercooked pancakes, burnt eggs, cold hamburgers, and coffee so strong that even a retired truck driver couldn't drink it. The waitstaff is either nowhere to be found, constantly in the middle of a shift change, or unable to provide items listed on the menu.
But the biggest problem is the new management. The manager is rude, dismissive, and unprofessional — both with customers and with her own employees, which explains why the entire staff has quit. When a loyal customer simply asked about the change in personnel, the manager became visibly angry and refused to answer basic questions. That is unacceptable.
The Denny's in Eloy used to be a place where customers felt like family; warm food, smiling faces, and servers who knew your name. Today it is a dysfunctional, angry, and unprofessional environment that drives away the loyal customers who kept it running.
We drive many miles only to stop here and receive this kind of treatment. The community has noticed, and the conversation is already spreading on social media.
We sincerely hope corporate takes immediate action before this location closes and before the manager is forced to find a new job... somewhere between hell and Siberia.
Sincerely,
Concerned and Former Loyal Customers of Eloy Denny's