Denny's Reviews 1,230

TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Evaluating 114 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently highlight the friendly and attentive staff, with many praising individual servers for their exceptional service and positive attitudes. Reviewers often mention that the service is prompt, efficient, and that staff members work well as a team. Many also appreciate the welcoming environment and the overall positive dining experience. The food is often described as delicious, hot, and fresh, contributing to a satisfying meal. However, some people were dissatisfied with rude staff interactions, including instances of unprofessional behavior. There are also complaints about the quality of the food, with some customers receiving cold, undercooked, or unappetizing meals. A few reviewers experienced long wait times for food and issues with drink refills or forgotten items.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers praising specific waitstaff for being sweet, funny,... See more

Service

Clients share positive opinions on service, with many reviewers highlighting the attentiveness and... See more

Quality

Reviewers highlight ambiguous aspects of quality, with some customers praising the food as delicious, hot,... See more

Location

Customers consistently note ambiguous experiences with location, with many mentioning specific Denny's... See more

Product

Reviewers mention ambiguous feedback about product quality, with some expressing dissatisfaction with items... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have been going to your Dennys in New Smyrna Beach and have always liked the great service and prices in New Smyrna Beach. For 33 years I have enjoyed the restaurant and the friendly waitstaff. La... See more

Rated 4 out of 5 stars

Our server, Wyatt, at the Moscow, Idaho restaurant, went above and beyond, despite being the only server on duty for most of our time there. He maintained a great attitude and did his best to make su... See more

Rated 4 out of 5 stars

DELIVERY MAN WALKED TO FRONT DOOR OF MY APARTMENT BUILDING WHERE I WAS WAITING!!! RECEIVED CALL FROM DOOR DASH 2:30PM AFTER I HAD FINISHED EATING!!! ***EXCELLENT USE OF GIFT CARD ON ***D... See more

Rated 5 out of 5 stars

They always have amazing customer service making customers comfortable and taken care of immediately. The cooks make the best food never fail it’s always delicious. We come here at least once every on... See more


Company details


Contact info

3.6

Average

TrustScore 3.5 out of 5

1k reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

Last night I was there about 9pm and my…

Last night I was there about 9pm and my server was Carla she was eating on the line didn't wash her hands the cook wasn't even in the kitchen Carla had to go get him ,the bus boy went in the kitchen to help with the order I never seen the manager on duty for Dennys this was the worst experience I have ever had the waitress Carla was rude and eating a hamburger on the counter not even acknowledging the tables she had and I didn't even ser a manager on duty

1 February 2026
Unprompted review
Rated 5 out of 5 stars

BREATH OF FRESH AIR

DENNY'S #6942
2525 W DEER VALLEY RD
PHX, AZ 85027
DENISE S.

MY TWIN SISTER/I WENT TO BREAKFAST AT 4:45AM
DENISE S. IS A BREATH OF FRESH AIR SHE'S SO WELCOMING AND HER EXPERTISE/HOSPITALITY ARE OUTSTANDING DENISE S. THANK YOU FOR ALL THAT YOU DO

28 January 2026
Unprompted review
Rated 1 out of 5 stars

Top Tier Trash

Searched up Good burgers near me, and i saw "The Burger Den" thought oh that sounds great, pictures of the burgers looked good, spent $25 on a double bacon cheese burger and a dr. pepper and i find out that "The Burger Den" is dennys?? Maybe im dumb but i didnt know that was even possible. Recieved my burger and it is trashh, Didn't have any bacon on it to start with and the patties are straight up gas station patties, top tier trash, do not recommend getting a burger at "The Burger Den"

19 January 2026
Unprompted review
Rated 5 out of 5 stars

Best waitress ever

Tabitha at harry restaurant in Wichita ks very friendly nice always attentive to my needs her smile and attitude made my day . Had grand slam breakfast birthday Tabitha sang happy birthday. Great experience will be back for sure 😄.

19 January 2026
Unprompted review
Rated 1 out of 5 stars

Rude waitresses

I had a terrible experience with some very rude women working at a dennys on wilshire and oxford ave. This woman refused to give me the code to the restroom even after i bought a coffee. She was clearly discriminating against me for whatever personal reason she had which was very unprofessional. I think they should be careful to only hire friendly people. A big part of what makes eating in a restaurant enjoyable is being treated courteously.

7 January 2026
Unprompted review
Rated 5 out of 5 stars

They always have amazing customer…

They always have amazing customer service making customers comfortable and taken care of immediately. The cooks make the best food never fail it’s always delicious. We come here at least once every one or two weeks we made a few friends here. A good example is Trinity.B she is amazing and gets everything done quick and orderly as well as efficiently.

7 January 2026
Unprompted review
Rated 1 out of 5 stars

Well I highly suggest you hire new…

Well I highly suggest you hire new people that don't talk shit about someone. They definitely won't get my business I was thinking about ordering something too. I walked by and overheard them talking about me but decided to buy something from the gas station instead

4 January 2026
Unprompted review
Rated 1 out of 5 stars

I went to the Rio rancho Denny's and a…

I went to the Rio rancho Denny's and a young server was having a domestic with her boyfriend and (she seemed like the aggressor) outside I almost called the cops considering there were children around as she was telling and swearing at him. I went inside and told one of the people at the front. They apologized and sat me and said my server would be right with me. I sat there for almost 10 min before my server came up to me and it was the young lady have a domestic with her boyfriend she said her name was Andianna or andi. She was very rude and short with me. I would never bring me kids to this place i probably won't come back myself why they have this girl working here I don't know.

22 December 2025
Unprompted review
Rated 5 out of 5 stars

The staff was top tier

The staff was top tier! It started with the manager ☀️She set the tone the fine example. She was kind and gracious and very welcoming. Her team were ALL the same.Even the older lady cleaning the restroom was smiling with joy.The place was in order and very clean!The location 1422 state hwy 6 sugarland,tx That place was a pleasure to be in.☀️🌱🫶

25 December 2025
Unprompted review
Rated 4 out of 5 stars

DENNY'S GIFT CARD DELIVERY ORDER

DELIVERY MAN WALKED TO FRONT DOOR OF MY APARTMENT BUILDING
WHERE I WAS WAITING!!!
RECEIVED CALL FROM DOOR DASH
2:30PM AFTER I HAD FINISHED EATING!!!
***EXCELLENT USE OF GIFT CARD ON
***DENNYS WEBSITE THANK GOD!!!
¡¡¡FRENCH FRIES WERE COLD AND
¡¡¡TASTELESS.
****CHEESEBURGER WAS EXCELLENT
****MEAT, BUN, TOPPINGS, WARM

23 December 2025
Unprompted review
Rated 5 out of 5 stars

I haven't eaten at a Denny's in…

I haven't eaten at a Denny's in probably 20 years. My experience at the Oracle Dennys was excellent. From the greeting, to watching the servers make everyone smile. My server was exceptional. Misty knew when to appear like magic when we were ready to order. She managed multiple tables efficiently and our food came hot and ready to enjoy. Overall, top notch service and food

5 December 2025
Unprompted review
Rated 2 out of 5 stars

Denny's serves cold food

even thought the restaurant was almost empty when we ordered it took over 45 minutes for our food to arrive. the table next to us got their food before us even though we ordered 15 minutes before them. When the food did come it was barely warm (last time at Denny's half our food was cold and the other half was barely warm)
This time they brought out my mom's order wrong and didn't apologize or hear her when she said she would just eat it. Instead the server went over to the kitchen and screamed at the chef. She didn't come back and explain what was going on she avoided us for the next 12 minutes until he got the order right. At least it was hot when it arrived! Her receipt also showed the mistake meal on the bill but it was "discounted" and she didn't have to pay for it.
We didn't tip.
The server was quick to clean up tables which was nice to see.
Considering the consistently cold food we will NOT be going back again!
Denny's #7289 940 Chew road, Quesnel, BC

16 November 2025
Unprompted review

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