Denny's Reviews 1,229

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Evaluating 117 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently highlight the friendly and attentive nature of the staff, often mentioning specific servers who provide exceptional service. Many appreciate the prompt service and the welcoming environment, noting that the food often arrives hot and fresh. The overall dining experience is often described as positive, with some reviewers becoming regular patrons due to the consistent quality of service and food. However, some people were dissatisfied with the quality of the food, describing items as cold, undercooked, or generally unappetizing. There are also occasional complaints about rude staff members and issues with customer service, including long wait times for food and a lack of attentiveness.

What people talk about most

Staff

People report positive experiences with staff, highlighting many attentive, friendly, and helpful employees.... See more

Service

Users describe positive interactions with service, frequently praising staff for being sweet, funny,... See more

Quality

Customers had ambiguous experiences with quality, with many reviewers praising the food as delicious, hot,... See more

Location

Customers consistently note ambiguous experiences with location, with many reviewers specifying exact... See more

Product

Reviewers mention ambiguous feedback about product, with some customers expressing satisfaction with certain... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have been going to your Dennys in New Smyrna Beach and have always liked the great service and prices in New Smyrna Beach. For 33 years I have enjoyed the restaurant and the friendly waitstaff. La... See more

Rated 4 out of 5 stars

DELIVERY MAN WALKED TO FRONT DOOR OF MY APARTMENT BUILDING WHERE I WAS WAITING!!! RECEIVED CALL FROM DOOR DASH 2:30PM AFTER I HAD FINISHED EATING!!! ***EXCELLENT USE OF GIFT CARD ON ***D... See more

Rated 4 out of 5 stars

Our server, Wyatt, at the Moscow, Idaho restaurant, went above and beyond, despite being the only server on duty for most of our time there. He maintained a great attitude and did his best to make su... See more

Rated 5 out of 5 stars

They always have amazing customer service making customers comfortable and taken care of immediately. The cooks make the best food never fail it’s always delicious. We come here at least once every on... See more


Company details


Contact info

3.7

Average

TrustScore 3.5 out of 5

1k reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I have had better service with managers…

I have had better service with managers before but this manager at 8120 Esters Blvd Irving Tx 75063 was the worse by for I asked if he could take something off because my grandsons chicken strips were cooked hard and my server Guadalupe M was nice enough to get him some more but they were still cooked hard and when I talked the manager he took the tenders out my hand (basically snatched) I wasn't asking for them to be free just take something off and when I asked for his name he refused to give it too me and acted like he didn't or couldn't hear me but he didn't have any problem asking for the money and the waitress standing by him tried to say something and I politely told her don't insert yourself in something when I wasn't talking to her. I will never go back to this Denny's again to get treated like the manager treated me.

9 November 2025
Unprompted review
Rated 4 out of 5 stars

Good Food but freezing cold inside

I have been going to your Dennys in New Smyrna Beach and have always liked the great service and prices in New Smyrna Beach. For 33 years I have enjoyed the restaurant and the friendly waitstaff. Lately though the dining rooms are kept at very cold temperatures. Other diners have complained too. We have witnessed customers turning around and leaving upon finding the cold dining room as well. The A/C is constantly running. Please have them set the thermostat at a comfortable level.

4 November 2025
Unprompted review
Rated 5 out of 5 stars

My server Elaine was so awesome and…

My server Elaine was so awesome and great, that I would go back again and again. She was kind,courteous and fast.

19 October 2025
Unprompted review
Denny's logo

Reply from Denny's

Hi Brenda, I would love to connect to hear more about your experience! For your time, we would love to gift you a Denny's gift card. Please send me an email at nsidikova@dennys.com

Thank you!

Rated 1 out of 5 stars

Worst experience I have ever had!

This was by far the worst place I have ever worked for. They are a bunch of lazy people that don't do their work and leave it for the people that do their work. I would recommend that nobody have to go through that and not work there. believe me I put up with it for years there, so I diffidently know how it is.

4 October 2025
Unprompted review
Rated 5 out of 5 stars

My family of four just had dinner at…

My family of four just had dinner at Dennys off of Dear Valley and the I-17. We had a wonderful experience because of Lisa who went above and beyond in every way. What a wonderful person she is!!

2 October 2025
Unprompted review
Denny's logo

Reply from Denny's

Hi Tara, I would love to connect to hear more about your experience! For your time, we would love to gift you a Denny's gift card. Please send me an email at nsidikova@dennys.com

Thank you!

Rated 5 out of 5 stars

The Service at night by the server…

The Service at night by the server jairo is excellent, always know my needs and is good to have conversations with about recommendations with the food and always is courteous

25 September 2025
Unprompted review
Denny's logo

Reply from Denny's

Hi George, I would love to connect to hear more about your experience! For your time, we would love to gift you a Denny's gift card. Please send me an email at nsidikova@dennys.com

Thank you!

Rated 5 out of 5 stars

We had an excellent experience

We had an excellent experience, Tina was our waitress and she did an excellent job!! She was very attentive, assisted us with downloading the Denny’s app and getting our free donut holes! Food was great as well! We’ll be back and ask for Tina!!

24 September 2025
Unprompted review
Denny's logo

Reply from Denny's

Hi Faith, I would love to connect to hear more about your experience! For your time, we would love to gift you a Denny's gift card. Please send me an email at nsidikova@dennys.com

Thank you!

Rated 5 out of 5 stars

MRS.JERRICA IS THE BEST HANDS DOWN

My experience is great Denny's family is my family and ii LOVE MISS JERRICA she makes me have a wonderful time my food always hot and my refreshments stayed filled and she kept checking on me she's very polite and patient with everyone.

19 September 2025
Unprompted review
Rated 5 out of 5 stars

Denny’s in Dothan Alabama

Was that the Denny’s restaurant this morning having coffee and hotcakes and the service was just amazing and the management all work together as an awesome team I was just totally in awe of the group and how they handled and work together as a team. My name is Catherine Veneziano.

20 September 2025
Unprompted review
Denny's logo

Reply from Denny's

Hi Catherine, I would love to connect to hear more about your experience! For your time, we would love to gift you a Denny's gift card. Please send me an email at nsidikova@dennys.com

Thank you!

Rated 5 out of 5 stars

Denny’s restaurant #9517

Denny’s restaurant #9517 at
11915 Eastex freeway
The best place to eat at this Denny’s and thanks to
Celestina vivas
Her attention it’s the best
she always smiles she it’s so nice
Thank you a lot

16 September 2025
Unprompted review
Rated 5 out of 5 stars

I have had dinner at the restaurant…

I have had dinner at the restaurant tonight and was greeted the moment I walked in the restaurant by the General Manager a Mr.Shafi.This has not happened in any of the places I have been to in over a year and I dine out on a daily basis.The waitress Bela also greeted my the moment I sat down and had my drink on the table within less than 2 minutes .My food was excellent and when my waitress was busy with a large table the other waitress removed my dinner plate and offered me desert which I ordered she even delivered to my table. I have to also give her a 5 star rating her name was Katy. I will be her all week on business and will definitely be dinning at your establishment during the week. Great service Great Staff.

16 September 2025
Unprompted review
Denny's logo

Reply from Denny's

Hi Arthur, I would love to connect to hear more about your experience! For your time, we would love to gift you a Denny's gift card. Please send me an email at nsidikova@dennys.com

Thank you!

Rated 1 out of 5 stars

I ordered A sirloin Cobb salad and…

I ordered A sirloin Cobb salad and received the Cobb salad with one micro piece of the cut up sirloin!!! When I called the server order and told them they forgot the steak, the server made an effort to make “it right”. Comes back with a saucer bowl of cut up scraps as the steak!!! What a shame, I’d be highly embarrassed to be called Denny’s

29 August 2025
Unprompted review
Rated 5 out of 5 stars

Hello to all !!

Hello to all !!! I wanted to shine light on the 20 & Bonnie View location in Dallas, Tx. The team there truly works as a team. The waiter that serviced me was very attentive and kind. Made sure all my needs for lunch were meet even provided other options that were available. His name was C.J Thanks for the experience.

11 August 2025
Unprompted review
Rated 5 out of 5 stars

I want to give a great big shout out to…

I want to give a great big shout out to my over night server. She was very polite caring kept our drinks refilled she was very busy doing carryout order never once did she complain even when her customers were giving her a hard time she never gave up she kept on smiling and laughing never once did she get frustrated with my children who had 100 questions she kept them occupied and she kept everything in building so peaceful. And the food was on time still hot the cook was even doing a great job. Thanks neicy even though I know you explained your real name being hard but I remember kenisha!! Thanks

19 June 2025
Unprompted review
Denny's logo

Reply from Denny's

Hi Terrell, I would love to connect to hear more about your experience! For your time, we would love to gift you a Denny's gift card. Please send me an email at nsidikova@dennys.com

Thank you!

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