Design Cykler - Taastrup Reviews 10

TrustScore 4.5 out of 5

4.4

Taastrup Hovedgade 131, 2630 Taastrup, Sjælland, DK


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Company details

  1. Bicycle Shop

Written by the company

Hos Design Cykler har vi mere end 30 års erfaring med at få danskerne godt kørende. Vi er en moderne kæde af store cykelbutikker, hvor faglighed og service går hånd i hånd. Vores mål er altid at give dig den bedste vejledning, uanset om du besøger os i en af vores 13 fysiske butikker eller handler på vores webshop. Vi er stolte medlemmer af brancheforeningen Danske Cyklehandlere, og vi står klar med et bredt sortiment og dyb produktviden, så du ender med præcis den cykel, der matcher dine behov. Certificeret tryghed og 5-stjernet service Når du vælger Design Cykler, vælger du kvalitet. Alle vores butikker fungerer som Shimano Service Center, hvilket er din garanti for det højeste faglige niveau. Vores værksteder er certificeret med 5/5 stjerner, og vi beskæftiger uddannede cykelmekanikere, der løbende opdateres med kurser i den nyeste teknologi. Det betyder, at din cykel altid bliver serviceret med originale reservedele og stor ekspertise, så du kan køre sikkert videre. Handel med fuld garanti – Online og i butik Vi har gjort det nemt og trygt at handle cykel og udstyr. Når du handler i vores store webshop, står du aldrig alene med dit køb. Du har nemlig fuld service, garanti og returret i alle vores fysiske forretninger. Har du brug for hjælp til en elcykel købt online, eller skal hjelmen byttes til en anden størrelse? Så står vi klar til at hjælpe dig i butikken. Populære kategorier Hos os finder du et kæmpe udvalg inden for elcykler, racercykler, mountainbikes og citybikes. Derudover har vi alt, hvad du skal bruge inden for cykelhjelme, cykeltøj og tilbehør til cyklen. Landsdækkende butiksnet Vi er tæt på dig. Med butikker i Aalborg, Randers, Aarhus, Horsens, Kolding, Esbjerg, Viborg, Næstved, Taastrup, Brøndby, Odense og Svendborg er hjælpen altid inden for rækkevidde. 100% Klargjorte cykler Din køreoplevelse starter med det samme. Cykler købt hos Design Cykler leveres 100% samlet og klargjort af vores uddannede mekanikere, så du er sikret en cykel, der er indstillet og justeret korrekt fra første tråd. Fuld servicepakke Vi slipper dig ikke efter købet. Med vores store netværk og certificerede værksteder sikrer vi, at du har adgang til service og garanti i hele landet, uanset i hvilken Design Cykler cyklen er købt. Besøg Design Cykler – vi er klar til at hjælpe dig!


Contact info

  • Taastrup Hovedgade 131, 2630, Taastrup, Sjælland, Denmark

  • 43473037

4.4

Excellent

TrustScore 4.5 out of 5

10 reviews

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Replied to 46% of negative reviews

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Rated 5 out of 5 stars

professional and quality service…

professional and quality service upgrade
Design Cykel Tåstrup Both Danni and Flemming were helpful and professional with the service of my Gazelle el-bike.
When I bought my el- bike I did not receive any guidance or help from the personnel working in the shop at the time. This is necessary for maintenance and warranty of an el-bike.
When I bought my bike online from Design Cycle I was informed it was available and I could go and pick it up. When I went to pick it up I was told then by the personnel in the shop to go and wait in a cafe for 3 hours. I live in another part of Copenhagen. I received no information on maintenance nor guidelines of warranty at the time. An unprofessional encounter. Then After picking it up I had to go to 3 different shops where I live who are Gazelle dealers in a month to get the bike adjusted/repaired.

NOW due to a UPGRADE in both personnel and service/maintenance I received the proper service.

4 March 2026
Unprompted review
Design Cykler - Taastrup logo

Reply from Design Cykler - Taastrup

Hi Denise

Thank you very much for your review. It is wonderful to hear that you received good and professional help from Danni and Flemming in Taastrup.

However, I would like to apologize for the experience you had in connection with the purchase and pick-up of the bike. This is not at all the standard of customer service we wish to provide when handing over a new e-bike.

I am glad that you now feel you are in good hands with the team in the store.

Best regards
Benjamin fra Design Cykler

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