Customer service in resolving issues by Charlie was excellent. Accommodated all my requests with no fuss. The confirmation of my E-Tickets came through within the hour and able to book seats, meal res... See more
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I was initially skeptical due to the good price I got on a one way ticket to Dublin, but I traveled and have been back, so it's legit. Easy peasy, will use again, highly recommend!
Company replied
Although unsure at first, I confirmed via the internet that DestinaHolidays was legit. I booked 2 one way flights to Barcelona and SAVED $1000 on each Polaris business class ticket! After confirmatio... See more
Company replied
My daughter recommended I use the app that led me to your site. I expected lots of glitches, restarts and redirects. But your site was wonderfully transparent, offering choices and ease to use. Found... See more
Company replied
Company details
Written by the company
Custom made tour packages, Sightseeings, Hotels, Cruises, Group travel. Our tailor-made itineraries are curated to accommodate all your travel requirements and to give you a wholesome experience.
Contact info
Suite 574, 2727 LBJ Freeway, 75234, Dallas, United States
- support@destinaholidays.com
- www.destinaholidays.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 24 hours
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If I can give 0 stars I would
If I can give 0 stars I would. They have no customer service that actually works. We had an emergency on our trip and needed assistance rescheduling our flight and to see what our options were while we were out of the country. We tried to called destina for two days straight nobody answered to help us

Reply from DestinaHolidays

Reply from DestinaHolidays
First time dealing with your company
First time dealing with your company. Price was very competitive, tickets arrived on my app. Agent was courteous and helpful. So far all great, will put a comment after my trip.
Canadian customer who does not have…
Canadian customer who does not have international calling ability on his mobile is expected to call Texas to confirm - this is silly and a nuisance. Setup a toll free number or have a Canadian number available. Alternatively communicate via WhatsApp or email should be available

Reply from DestinaHolidays
yes the response from customer services…
yes the response from customer services is awesome
Good service and best price
Good service and best price. Better than the airline website
follow-up calls to confirm details
Flights: From expensive to book now…..
Flight tickets have been expensive. We keep waiting for flights prices to drop but they have only increaseing with layover times from 8 to 16 hours. Crazy…. Until One of my sights popped up with an amazing deal thru Destina holidays. We choose our flight, input information and in no time our reservation was confirmed and received thru emaj. Needless to say we booked our flight. Destina site was convenient and easy to access. I would highly recommend them.

Reply from DestinaHolidays
Agent are friendly and easy to…
Agent are friendly and easy to communicate
The rate is good,
The rate is good,
The customer care is excellent, they are responsive and patient.
Price depends on the country's card you use!
Easy transaction, clear information, best price BUT after inserting my Mexican credit card information, I had to choose the country and Mexico wasn't available! many countries from different continents but not Mexico?! So I switched the currency and country on the top right of the webpage to Mexico and I got a different price for the same ticket but the increase was almos 400 dollars!!! why is that? I finally deleted the mexican card number and used my US debit card: 1,100 dollars instead of 1,500! Still don't know why that increase!

Reply from DestinaHolidays
Very good experience with a few hiccups
I purchased tickets via a third-party website which led me to Destina Holidays. While I was initially apprehensive (I'd never heard of this company before) I ended up having on of the best flight experiences. A cancelled flight and a rebooking landed me in first class on my way back (thanks Delta!) so this definitely led me to form a rather positive opinion of DH. The representative I spoke to was very communicative and helpful; he informed me that my baggage wasn't included in one of my flights but that he'd try to work something out, and did. I saved 75$ there. Tickets were issued the day of the purchase.
I had two issues with the service. The first was the calling. Shortly after purchasing your tickets, a representative calls you to confirm the purchase. I don't live in the States and my phone plan doesn't include international calls, so I had to purchase an add-on to call them back; that was a hassle. The second was that no pdf of my e-tickets was issued, so while I did technically have tickets, I didn't have them on my phone and always had to wait in line to print my boarding pass. Moreover none of the codes they sent me worked, so that was stressful. Despite that, the flights were all confirmed and booked with the airlines so it all worked out.
Overall, they're legit and I would purchase tickets through them again, but I hope that the two issues I mentioned above will be addressed.

Reply from DestinaHolidays
Smooth process
Called to confirm online buy
Called to confirm online buy. Inviting questions softly presented, professional spoken.
Quick service
Very quick service! Had an issue with credit card however, I called and it was quickly fixed within 30 mins
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