This is the second one of these panel heaters I've bought. The first one lasted a good while, but the heating element eventually gave up, which isn't unusual after a few years of constant use. This on... See more
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Review summary
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I don't normally leave reviews but the Customer Care Team were so helpful (especially Elise) when I needed to re-order a part for my air con unit. They replied within minutes of my correspondence and... See more
Company replied
I’ve replaced oil filled electric heaters with these. What a difference. Rooms heat so much faster. WiFi connectivity through SmartLife app linked to Alexa works well. Electric heating is never going... See more
Company replied
We purchased this dehumidifier chiefly because of problems drying laundry indoors. We have used it just a couple of times for this and find it quite effective. Setting up was much easier than expect... See more
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Company details
- #51 of 67 best companies in Heating equipment supplier
- #6 of 9 best companies in Air conditioning store
About Devola
Written by the company
Devola is your one-stop shop for all your home heating, cooling and ventilation needs.
Our small, local Customer Service Team have great product knowledge and are assigned to each customer, allowing you to speak with the same team member when you contact us whenever possible. Our aim is to provide consistency with your enquiry or order to deliver fast response times and quick resolutions.
So, whether you are looking for a portable air conditioning unit or dehumidifier to keep you cool in the summer, or a heater for those cold winter nights, we have a great range of products for your home or business.
Thank you for leaving a review, we read all feedback we receive, both positive and negative, so we can provide the best possible service to our customers.
Contact info
Unit 1, Reedswood Park Road, WS2 8DQ, Walsall, United Kingdom
- 0800 043 4243
- sales@devola.co.uk
- www.devola.co.uk
4.4
Excellent
2k reviews
Asks customers to review
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Dehumidifier definitely works.
Updating our conservatory with new blinds and furnishings. Realised a lot of mould and 1/2 a dozen blown windows. Replaced windows and thoroughly cleaned and painted throughout. Then purchased a Devola Dehumidifier to ensure no more mould and reduce the moisture in the air. Working perfectly, have had no damp on the windows or sills since. Emptying every other day so air moisture has definitely reduced. I recommend this product every time.
4 February 2026
Reply from Devola
Hi Lainey,
Thanks so much for sharing your experience. Sounds like you put a huge amount of work into refreshing your conservatory, and it’s great to hear the Devola dehumidifier has helped keep the mould away and reduce the moisture so effectively 🌿💧 Really appreciate your thoughtful review and your recommendation.
Best wishes,
Elise
Order cancelled by Seller
Late despatch, instead of trying to resolve they cancelled my order quoting company policy. Very poor customer service and to be honest this was a replacement for 2nd heater that’s not even lasted 4 years. Sourcing alternative brand now.
11 February 2026
Reply from Devola
Hi Lisa,
I’m sorry to hear you feel disappointed with the service, however I would like to clarify what happened with your order.
You requested that we change the delivery address to one that did not match the billing address on the order. For security and fraud‑prevention reasons, we are not able to redirect an order to a completely different address once it has been placed. This was explained at the time, and our team tried to go through the available options with you.
As none of the alternative solutions were acceptable from your side, and we didn’t want your parcel being sent to an address you were unhappy with, we chose to cancel the order and issue a full refund so that it could be placed again with the correct details. This was done to protect both your order and your security — not to avoid resolving the issue.
Regarding the heater you mentioned: our products come with a 2‑year warranty, so a unit lasting 4 years is actually within a normal lifespan for this type of appliance. I’m sorry if it didn’t last as long as you expected.
We always aim to deliver helpful, friendly service, and I’m sorry this situation left you feeling otherwise.
Best wishes,
Elise
Very pleased with the product looks…
Very pleased with the product looks smart easy to use and simple to set up with the App and voice control through Alexa. Time will tell on the longer time performance as I have only had the products two days currently.
18 February 2026
Unprompted review
Reply from Devola
Hi Robin,
Thank you for taking the time to share this. Really glad to hear you’re pleased with the product and that it looks smart, is easy to use, and was simple to set up with the app and Alexa 🔊 It’s great to know everything has started off well. As you’ve only had it a couple of days, your thoughts on long‑term performance will be especially valuable, so feel free to update us anytime.
Best wishes,
Elise
Ordered on Thursday afternoon and…
Ordered on Thursday afternoon and delivery on Friday. Seems like a great dehumidifier at a really good price. Very pleased with the service.
12 February 2026
Reply from Devola
Hi Mary,
Thank you for sharing your experience. Really glad to hear your dehumidifier arrived from Thursday to Friday without any issues and that it’s shaping up to be a great option at a really good price 🌦️
Best wishes,
Elise
Wall mounted plug in electric radiator
I was looking for a plug in electric radiator Online which could be all mounted and observed Devola with several for sale at a great price and excellently made. I purchased 1 for my cloak room that is very efficient.
8 February 2026
Unprompted review
Reply from Devola
Hi Warren,
Thank you for sharing your experience. It’s great to hear you found the Devola plug‑in radiator at a good price and were impressed with how well it’s made 🔌 I’m really glad the one you chose works efficiently in your cloakroom — always satisfying when something does the job just right 🏠
Best wishes,
Elise
Reply from Devola
Hello,
Thank you for the feedback — really glad to hear you’re happy with the product and that the shipping was nice and quick 🚀
Best wishes,
Elise
Product works as described
Product works as described. The price drop a day after receiving the goods was a bitter pill.
8 February 2026
Reply from Devola
Hi Mr. James,
Thank you for sharing your experience. I'm glad the product is performing just as expected, but I completely understand how disappointing it feels when the price drops right after you buy something 🎯
If you ever spot a change like that again, feel free to reach out — we’re always happy to see what we can do to help.
Best wishes,
Elise
Excellent panel heaters
Excellent and smart looking panel heaters. Energy efficient with a modern look. Added bonus of an extra 12 months warranty on registration.
3 February 2026
Reply from Devola
Hello,
Thank you for the lovely feedback. Great to hear you’re enjoying the panel heaters — they really do blend efficiency with a clean, modern look ⚡🖼️ And that extra warranty is always a nice bonus.
Best wishes,
Elise
Super fast delivery and great product
Ordered and it was delivered next day!! Super fast delivery and great product. Quiet background noise and very easy to use
10 February 2026
Reply from Devola
Hi Dr. Joseph ,
Thanks so much for sharing this. Great to hear your order arrived the very next day — that’s always a nice surprise 🚀 And I’m glad the product’s been easy to use with just a gentle background sound. Really appreciate the feedback.
Best wishes,
Elise
Fantastic product and service and…
Fantastic product and service and prompt delivery can highly recommend.
10 February 2026
Unprompted review
Reply from Devola
Hi Stella,
Thank you for the kind words. Really glad to hear you’re happy with the product, the service, and how quickly everything arrived 🚚💡 Your recommendation truly means a lot.
Best wishes,
Elise
Super quick delivery well packed
Super quick delivery well packed
love it just right for the job
thank you
8 February 2026
Reply from Devola
Hi Karen,
Thank you for the lovely feedback. Really glad to hear everything arrived so quickly and was well packed 📦💫 Even better that it’s just right for what you needed.
Best wishes,
Elise
Very clear buying dehumidifier and easy to understand on…
Very clear and easy to understand on line advert.
Delivery as advertised (next day).
Very happy with product as described.
Thank you.
11 February 2026
Reply from Devola
Hi Barry,
Thank you for taking the time to share this. Really glad to hear the advert was easy to follow and that delivery arrived exactly when expected 🗓️✨ Even better that the product is just as described.
Best wishes,
Elise
Reply from Devola
Hi Navdeep,
Thanks for the feedback — really glad to hear it’s working well for you 👍✨
Best wishes,
Elise
Worth going for.
I’ve replaced oil filled electric heaters with these. What a difference. Rooms heat so much faster. WiFi connectivity through SmartLife app linked to Alexa works well. Electric heating is never going to be cheap to run, but these make the house feel so much more comfortable with similar running costs to my old system. They’re smaller, cheaper to buy and look good too. Highly recommended.
10 February 2026
Reply from Devola
Hi Lindsay,
Thank you for sharing such a detailed review. It’s great to hear how much quicker your rooms are heating up now and that the SmartLife and Alexa setup is running smoothly 🔗🔥 Electric heating can definitely add up, so it’s good to know these are giving you better comfort without increasing your running costs.
Best wishes,
Elise
Reply from Devola
Hi Julie,
Thanks for the review — really glad your order arrived promptly 🚚✨
Best wishes,
Elise
Disappointed Bought a small dehumidifier as reviews…
Bought a small dehumidifier as reviews were good but very disappointed as water tank is horribly fiddly to put back in. Considering returning as this is such a problem. How can they design something this bad? I have another dehumidifier which is perfectly easy to use.
2 February 2026
Reply from Devola
Hi Caroline,
I’m really sorry to hear you’re finding the water tank difficult to use — I understand how frustrating that can be.
If you’re considering returning the item, please contact us directly by tomorrow, as we have a 14‑day return period and we’ll need to hear from you within that timeframe to process it.
Just let us know what you’d like to do and we’ll get it sorted for you.
Best wishes,
Elise
Dehumidifier
Fast delivery ,purchased the 12l dehumidifier used straight away no problems,
9 February 2026
Reply from Devola
Hi Mr. Nicholls,
Thanks for the review — really glad your order arrived quickly and that the 12L dehumidifier was up and running straight away with no issues 💨👌
Best wishes,
Elise
Great price and next day delivery
Great price and next day delivery.
The dehumidifier works perfectly in my large bedroom and is solid and heavy but easy to carry with the decreet handles and it has wheels to move around.
6 February 2026
Reply from Devola
Hi Shaun,
Thanks for the great review — really glad you found a good price and that next‑day delivery came through for you 📦⚡
Brilliant to hear the dehumidifier is working perfectly in your large bedroom, and it’s good to know the handles and wheels make it easy to move around despite the solid build 🙂
Best wishes,
Elise
Reply from Devola
Hello,
Thanks for the review — really glad to hear you’re happy with the product and that dispatch was nice and prompt 📦✨
Best wishes,
Elise
Quick Customer Service Response
The dehumidifier arrived quickly. I had trouble with the instructions so emailed the company and had a rapid response. I finally managed to work out the problem and so all was well.
8 February 2026
Reply from Devola
Hi Linda,
Thanks for sharing your experience — really glad the dehumidifier arrived quickly 🚚
Sorry to hear the instructions caused some confusion, but it’s great that you reached out and received a rapid response from the team. Happy you were able to work everything out in the end and get it up and running 😊
Best wishes,
Elise
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