I wanted a vegan duvet which is made without polyester and found the Botanic Box-Stitched Duvet - Lightweight 4-6 TOG option on sale for £127 for a super king size! It arrived within 48 hours of buyin... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I wanted a vegan duvet which is made without polyester and found the Botanic Box-Stitched Duvet - Lightweight 4-6 TOG option on sale for £127 for a super king size! It arrived within 48 hours of buyin... See more
Company replied
Bought the lighter weight duvet a while ago and initially thought it too light. Wrong! Its perfect - adjusts to the room temperature and even now during a heatwave its keeping me at a comfortable... See more
Purchased DOUBLE WOOL DUVET SET - ALL SEASON 14+ TOG and 2 x WOOL PILLOW - ORIGINAL (75 X 50CM). Excellent quality, far superior to Woolroom and John Lewis products. Very comfortable, much better than... See more
Order is 15 days late minimum, I have zero info on where it is and what’s happening.
Devon Duvets is a family-run British business creating natural bedding, individually handcrafted in our Devon workshop. With over 18 years of experience, we bring together carefully chosen materials, skilled craftsmanship and a personal approach to helping you find the right comfort for your bed. Our collection includes duvets, mattress toppers, pillows and pet beds, with options made using British wool, alpaca wool and plant-based fibres. Whether you prefer a lighter duvet, extra warmth or more comfort beneath you, our bedding is designed around individual needs. We use traceable British wool sourced from British farmers, without bleaching or chemically treating it. Wool’s natural breathability and temperature-regulating properties make it a wonderful material for bedding, helping you feel comfortable through the changing seasons. Every product is individually handcrafted by our skilled seamstresses, with care given to its filling, casing and finishing. Our range also includes adjustable pillows, Folding Pillows and Split Duvets for couples who prefer different levels of warmth. For beds that need something a little different, we offer a bespoke service. We believe choosing bedding should feel personal. Our team works alongside the people who make our products and is happy to help with questions about materials, duvet weights, sizes and care. From our workshop to your home, our aim is simple: thoughtfully made natural bedding that brings lasting comfort to the place you return to every night.
1 Beaumont Way, PL7 5FN, Plymouth, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I ordered a european-sized mattress topper - it arrived after the second day and had I ordered the item a bit earlier in the day it even would have arrived the very next day.
Unfortunately initially the wrong topper was sent (non-reversible instead of reversible), but no problem once I contacted the very friendly and helpful customer services: thank you Pauline(I hope I remembered your name correctly!) - the correct item was sent out immediately and arrived on the date chosen by me.
I of course took the opportunity to have a quick look at the non-reversible topper and its quality appears also superb just like the reversible one!
Would I order from Devon duvets again - absolutely YES!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.