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Dewaldens Garden Centre & Coffee Shop - AyrshireReviews 

1,752
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 156 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, helpful, and welcoming, often going out of their way to assist. The service is frequently described as excellent, efficient, and fast, from ordering to delivery or collection. Many people appreciate the high quality of products, including food, plants, and household items, along with a great selection. Delivery service is consistently highlighted for being quick, fast, and well-packaged, even during busy periods. However, some reviewers were not happy with the manner of a particular staff member.

What people talk about most

Staff

Reviewers consistently express satisfaction with the staff, frequently describing them as friendly, helpful,... See more

Service

Clients share positive opinions on service, consistently highlighting the excellent, rapid, and efficient... See more

Product

People report positive experiences with product, often highlighting the great quality and variety of items... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the incredibly fast and prompt... See more

Order

Users describe positive interactions with order, highlighting an easy and quick ordering experience, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My wife and our friends love going to your cafe for your baking, scones, hot food plus teas and coffee. Your entire staff are so friendly and helpful always with a smile,as are the reception front... See more

Rated 5 out of 5 stars

The quality of their cafe food and drinks across the entire menu is unquestionably 5 star especially their bakery products. The staff are exceptionally friendly and always give you a warm welcome... See more

Rated 5 out of 5 stars

A first class service all round from the time of ordering up to receipt of our goods. We were kept informed at every step of the way. Items were beautifully packaged and received amazingly quickly, co... See more

Rated 5 out of 5 stars

We always love coming to De Walden’s the food is delicious and the staff are so attentive and polite. We particularly love the baked potato with mango chicken

Company details

Written by the company

Dewaldens is an independently owned Garden Centre and coffee shop just outside Kilmarnock in the heart of Ayrshire. We have everything your green-fingers could desire.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2k reviews

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4.9

All reviews

(1,752)

156 reviews in the last 12 months

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Rated 5 out of 5 stars

My local and favourite garden centre

I always find the quality of food and everything I purchase I Dewaldens to be of the highest quality. In the cafe the waitresses are very busy but cheerful and helpful. The owner even helps when she sees the need. The staff serving at the main counter give advice and are really pleasant.

13 August 2025
Rated 5 out of 5 stars

Service with a smile

Ordered timber log rolls via click and collect from 200 miles away while on holiday. Not only were they able to be collected very quickly, they had them on a trolley ready to roll out to my car!

23 June 2025

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