Ashleigh was absolutely lovely. Nothing was too much trouble. Definitely a people person. Answered any questions we had, knowledgable about the stores products. She arranged everything with ease and e... See more
Company replied
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Ashleigh was absolutely lovely. Nothing was too much trouble. Definitely a people person. Answered any questions we had, knowledgable about the stores products. She arranged everything with ease and e... See more
Company replied
Simona was a very pleasant knowledgeable patient saleswoman, we took up a lot of her time trying to find the exact furniture for us , she could not have been more helpful We came away feeling we hav... See more
Company replied
Went to shop and didn't feel pressured that we had to buy , the lady who dealt with us very friendly and easy to talk to and very relaxed , made you feel welcome
Company replied
We came in there was no rush. The sales man had plenty of time. He explained a lot of things so we knew what we were buying and if it would suit our family environment with kids and dogs. Would defin... See more
Company replied
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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Bedford Road, AB24 3LH, Aberdeen, United Kingdom
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Reply from DFS Furniture - Aberdeen

Reply from DFS Furniture - Aberdeen
Very helpful member of staff who was also friendly and efficient. Purchase of a sofa bed was completed with clear information provided.

Reply from DFS Furniture - Aberdeen
Help from a staff member, who answered our questions and gave advice. Not at all pushy which was great. Sat & tested sofas. Was shown different fabrics and colours.

Reply from DFS Furniture - Aberdeen

Reply from DFS Furniture - Aberdeen
The salesman showed us the full range of sofas and chairs we were looking for and was very helpful in picking the right ones for us

Reply from DFS Furniture - Aberdeen
Fantasticnl experience in the store. Staff very knowledgeable and gave us space rather than crowd us as shoppers.
Would happily recommend this store to anyone.

Reply from DFS Furniture - Aberdeen
Excellent service. Everything was explained in detail in a friendly manner. Really took time to show me the product and make sure my order was correct.

Reply from DFS Furniture - Aberdeen
Great customer service, offered refreshments whilst we went through our requirements and order purchase, kids were also offered refreshments . Simple easy no hassle procedure and efficiently helped us with what we required.

Reply from DFS Furniture - Aberdeen

Reply from DFS Furniture - Aberdeen

Reply from DFS Furniture - Aberdeen
Great choice of sofa's, chairs, rugs etc. Salesman was very polite & informative. The only downfall is the lead time of 12 weeks for a single chair!

Reply from DFS Furniture - Aberdeen
From the moment we walked in the door the help and advise was 2nd to none

Reply from DFS Furniture - Aberdeen
Knowledgeable, friendly and helpful people and an excellent choice of items and reasonable prices. Very good overall.

Reply from DFS Furniture - Aberdeen
We had a great experience, we arrived at your Aberdeen show room yesterday and saw a sofa set we really liked, Helen helped us look at all the different options, from the moment we arrived to ordering the sofa it was flawless.

Reply from DFS Furniture - Aberdeen
Chris was very helpful and knowledgeable and helped us to pick the correct sofa for us.

Reply from DFS Furniture - Aberdeen

Reply from DFS Furniture - Aberdeen
Great service today whilst browsing the store. Simon was very attentive and not pushy in the slightest. And helped us with all our questions.

Reply from DFS Furniture - Aberdeen
Staff member who i dealt with was good . Not pushy or trying to force sell to .Explained well and was and was patient with us very good experience 10/10

Reply from DFS Furniture - Aberdeen
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