DFS Furniture - Banbury Reviews 

I called DFS about a sofa I was interested in but had a series of questions. I spoke to Stuart who was very helpful and answered all my questions politely and with patience. I was very impressed with the customer service. I rang back a few days later and bought the sofa.

Very happy with the service we received from Paul, who helped us choose our sofas and chair. He made helpful suggestions which we took on board without being pushy and was friendly and chatty throughout. He also gave us the option of changing the order once we got home so that we could check that everything fitted. This turned out to be very usueful as 1 of the sofas was too big for the space available and we were able to change this to a smaller version.

The very helpful Salesman Blake, he answered all my questions and was very knowledgeable about the foitstool I bought. Thank you.

Helpful & friendly sales assistant called Cheryl. She was not pushy, but there to guide us when needed.
She showed us the leather recliners & then left us to discuss amongst ourselves, returning when required.

What a fabulous experience with Paul buying my sofa today. He explained everything to me in a way i understood. Thank you Paul for making it an easy and comfortable purchase.

I was was greeted by a lovely lady called Emma who couldn't off been more helpful friendly and done her best to me finding what I was looking for talked me through everything a pleasure to have Emma help me find what I was looking for many thanks to her I come away from your store very pleased with my purchase she i a credit to DFS

Big welcome smile from the get go
Hot beverage offered ( never been offered by any other furniture company)
No pressure applied or forced from staff ....

The man that served us was very knowledgeable about the furniture & polite

the young man who helped me with my purchase was friendly ,helpful and professional I wasn't pressured
into buying just informed about everything. He was very good and made me feel relaxed.

We were served by Holly who was very pleasant and very helpful.

Easy, knowledgeable, quick process made simple by Paul our salesman

The time and respect shown from the sales assistant. No pressure to buy just full information and demonstration regarding product

Friendly helpful staff, never pushed or rushed for a sale, made everything clear and precise.
We were offered a drink while we deliberated over colours and styles.

Staff were friendly and helpful.
We’d tried to order some swatches online but couldn’t but while in the store they did it for us.

I had a very good experience at DFS Banbury. Paul, the salesman, was very helpful, friendly and professional. He took the time to explain everything clearly and made me fell comfortable. He made my visit enjoyable. I really appreciate his help and would recommend the shop to others.

Excellent customer service from Blake. Bespoke approach, listened, gave helpful information to support our searching and absolutely no pressure was experienced.

Paul was extremely helpful and enabled us to make an informed decision about our sofa.

Blake was extremely helpful and full of information.

We visited the store twice and the staff was very helpful in addressing our questions.