Today we called into the Banbury store & spoke to a very helpful lady ( Emma) about potentially buying 2 sofas. We returned home to re measure our space & returned later & spoke to Blake this time w... See more
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See what reviewers are saying
I had a very good experience at DFS Banbury. Paul, the salesman, was very helpful, friendly and professional. He took the time to explain everything clearly and made me fell comfortable. He made my vi... See more
Company replied
The store was tidy and well laid out, we weren’t hounded when we came in, just politely reminded that if we needed help, to shout. The sales assistant, Blake, made things easy and straight forward and... See more
Company replied
Friendly helpful staff, never pushed or rushed for a sale, made everything clear and precise. We were offered a drink while we deliberated over colours and styles.
Company details
- #14 of 398 best companies in Home Furniture Shop
- #2 of 56 best companies in Furniture Accessories
- #10 of 244 best companies in Homewares Shop
- #5 of 114 best companies in Living room shop
- #5 of 92 best companies in Sofa store
- #2 of 25 best companies in Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Lockheed Close, OX16 1LX, Banbury, United Kingdom
- 0333 999 9752
4.9
Excellent
3k reviews
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Helpful staff
25 May 2026
Reply from DFS Furniture - Banbury
Hello klement,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Blake was absolutely first class today.
Blake was absolutely first class today.
Excellent knowledge of the sofa and chair ranges plus extremely helpful with insights for heights, feet and leather/cloth options.
Very professional and a credit to DFS.
Blake was one of the main reasons we decided to purchase 2 chairs as well as the sofa.
25 May 2026
Reply from DFS Furniture - Banbury
Hello Pablo,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Blake.
Kind regards,
Lia
DFS Customer Support
Blake in Banbury DFS was brilliant
Blake in Banbury DFS was brilliant. He knew exactly what he was talking about, answered all of our questions and was extremely thorough making sure we knew exactly what we were paying for.
25 May 2026
Reply from DFS Furniture - Banbury
Hello,
Thanks for your lovely feedback, we’re glad to hear Blake met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
We popped into store for a quick look
We popped into store for a quick look, found the exact sofa we were looking for within 3 minutes!!
Cheryl, the sales person was excellent and explained everything very clearly.
25 May 2026
Reply from DFS Furniture - Banbury
Hello Michael,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Banbury
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Banbury
Hello,
Thank you for your positive feedback.
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Banbury
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Good service
Good service , fully explained all the details in a prompt and friendly manner. Will be back.
22 May 2026
Reply from DFS Furniture - Banbury
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
Very helpful polite sales assistant …
Very helpful polite sales assistant very pleased with the service provided
1 May 2026
Reply from DFS Furniture - Banbury
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Great advice and support during our…
Great advice and support during our purchase process. Everything was carefully an fully explained
17 May 2026
Reply from DFS Furniture - Banbury
Good afternoon,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Banbury
Good afternoon Malcolm,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Cheryl was really nice and explained…
Cheryl was really nice and explained everything to us. A very good salesperson.
16 May 2026
Reply from DFS Furniture - Banbury
Good morning Mr Butler,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
You are the best
15 May 2026
Reply from DFS Furniture - Banbury
Good morning Aida,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Very friendly and professional.
Very friendly and professional.
Went out of her way to accommodate our requirements.
First class service
15 May 2026
Reply from DFS Furniture - Banbury
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Thank you very much for helping me…
Thank you very much for helping me choose and purchase my new armchair. I am very happy with the purchase and the service I received at dfs. You have my full support and feedback.👍
13 May 2026
Reply from DFS Furniture - Banbury
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
The young man that served us was very…
The young man that served us was very nice and thorough and explain everything and his advice was perfect
12 May 2026
Reply from DFS Furniture - Banbury
Good Afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
coffee table order
Ordering our coffee table was straightforward. We immediately had an e-mail confirmation advising of delivery date and time. We then were advised at the precise time of delivery. Everything went like clockwork and we are thrilled with our purchase.
3 May 2026
Reply from DFS Furniture - Banbury
Good afternoon John,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Banbury
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Very helpful and understanding,also…
Very helpful and understanding,also talked us through all the options with the leather types, warranty, reclining seats and many more. Service was excellent
10 May 2026
Reply from DFS Furniture - Banbury
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Brilliant max
When visiting the store on sat to look for a recliner sofa we were approached by a lovely young man who asked if we needed any help. I think his name was max.he made the visit a pleasure giving us info on various sofas and offering us coffee.he is an asset to this shop and your company.we purchased a sofa and left very happy customers.thank you max.
9 May 2026
Reply from DFS Furniture - Banbury
Good Morning,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
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