The store smells amaising, always is. The staff are amaising, was seen by the manager yesterday who was so helpful, went back today with family member to help me decide, we were helped by Tim and I f... See more
Company replied
Location
Switch locationSouth West Coast Path, Taw Wharf,Unit 2, EX31 2BN Barnstaple, GB
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See what reviewers are saying
We had a great experience with Kieran who helped us buy our first sofa! He was extremely helpful and filled us in with all aspects of the process without rushing through or making us feel pressured at... See more
Company replied
Had bad experience with a fellow furniture store, so decided to try DFS and soon as we walked in, felt totally different. We were left to browse at our own comfort and offered a coffee whilst looking.... See more
Company replied
Kerry at DFS Barnstaple gave us outstanding service today. From the moment we walked in, she was friendly, knowledgeable, and genuinely focused on helping us find exactly what we needed. She guided... See more
Company replied
Company details
- #14 of 397 best companies in Home Furniture Shop
- #2 of 55 best companies in Furniture Accessories
- #12 of 242 best companies in Homewares Shop
- #5 of 113 best companies in Living room shop
- #6 of 93 best companies in Sofa store
- #2 of 25 best companies in Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
South West Coast Path, Taw Wharf,Unit 2, EX31 2BN, Barnstaple, United Kingdom
- 0333 999 9528
4.9
Excellent
2k reviews
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Reply from DFS Furniture - Barnstaple
Good Afternoon David,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Simply The Best!
I rarely write reviews, however on this occasion, I feel I must. The excellent service we received from Carrie at Barnstaple DFS on the 20th January was over and above what was required of her and is a credit to DFS.
I would like to extend a huge vote of thanks to her for the care and attention she provided, she clearly knew her product well and was able to complete the transaction professionally.
20 January 2026
Reply from DFS Furniture - Barnstaple
We appreciate you taking the time to leave your wonderful review. We're happy to hear that you found the service excellent and the transaction professional. It's great to know you enjoyed your experience.
Kind Regards,
Vanessa
DFS Customer Support
Great customer service very good coffee…
Great customer service very good coffee and a real nice experience from start to finish. Not pushy trying to get you to add extras just very pleasant and professional
21 January 2026
Reply from DFS Furniture - Barnstaple
We appreciate you taking the time to leave us such a fantastic review! We are happy to hear that you had a pleasant and professional experience with our service.
Kind Regards,
Vanessa
DFS Customer Support
A bed & 2 sofas + accessories
Having had one or two not so good experiences with furniture retailers in the past, dealing with DFS Furniture, Barnstaple was a breath of fresh air. The staff were friendly and welcoming without the high pressure sales pitch. We were offered coffee when we were 'just browsing' and left to 'just browse'. If we had felt pressurised to make up our minds at any time we would have left the store. Your staff remembered us and what our interests were on our second and third visit when we placed our order which was quite remarkable considering the foot fall in that store. They were obviously well trained and had good product knowledge without having to refer to their tablet for everything. We would also add that quality isn't cheap and we believe that your pricing reflects the excellent service and quality.
Thank-you
Kim and Simonne
21 January 2026
Reply from DFS Furniture - Barnstaple
Good Afternoon,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
Vist at showroom was very good sales…
Vist at showroom was very good sales staff excellent
10 January 2026
Reply from DFS Furniture - Barnstaple
Good afternoon John,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Great service and good customer service…
Great service and good customer service from kieran !
20 January 2026
Reply from DFS Furniture - Barnstaple
Good Afternoon,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Jordan
DFS Customer Support
Very helpful
Very helpful, not overpowering. Knowledgeable, nothing was too much trouble
18 January 2026
Reply from DFS Furniture - Barnstaple
Good Morning,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Lorraine A
DFS Central Customer Support
The gentleman was very kind listen to…
The gentleman was very kind listen to what I needed and very helpful
12 January 2026
Reply from DFS Furniture - Barnstaple
We appreciate you taking the time to leave us such a wonderful review! We are so glad to hear that you had a positive experience.
Kind regards,
Vanessa
DFS Customer Support
Tim the sales man was very helpful
Tim the sales man was very helpful, informative and answered any queries.
15 January 2026
Reply from DFS Furniture - Barnstaple
Good afternoon Mel,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
Great customer service
Great customer service. Everything was explained and showed to the greatest degree.
17 January 2026
Reply from DFS Furniture - Barnstaple
Good morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Lovely young lady helping us
Lovely young lady helping us
Very polite and very very helpful
Gorgeous sofa and cuddle chair
Can’t wait for it to arrive
16 January 2026
Reply from DFS Furniture - Barnstaple
Good Afternoon,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
Excellent service by Jamie
Excellent service by Jamie
Very helpful with lots of information given
14 January 2026
Reply from DFS Furniture - Barnstaple
We appreciate you taking the time to leave us such positive feedback! We're happy to hear that you found our service helpful and informative.
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Barnstaple
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Jamie was very helpful and listened to…
Jamie was very helpful and listened to my needs and was also very friendly which put me at ease
14 January 2026
Reply from DFS Furniture - Barnstaple
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
Very helpful and very patient staff
Very helpful and very patient staff.
Had a wealth of knowledge.
14 January 2026
Reply from DFS Furniture - Barnstaple
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
💯 top notch service
Perfect experience in shopping for something that you feel confident you've got right made so much easier from the lovely knowledgeable young lady. Didn't get her name but my goodness she knew everything there was to know about the 2 x sofas one being a sofa bed that we bought. Great service from the Barnstaple store.
13 January 2026
Reply from DFS Furniture - Barnstaple
Good Afternoon Bev,
Thank you for leaving us a 5* review. We’re happy that our fabulous store staff met your expectations and that you had a lovely experience when placing your order. We appreciate you sharing this review with others.
Kind Regards,
Jordan
DFS Customer Support
Nick was very helpful and knowledgeable, also not pushing and gave us time to choose what we wanted
Nick was very helpful and knowledgeable
12 January 2026
Reply from DFS Furniture - Barnstaple
We appreciate you sharing your fantastic review! We're so glad to hear that our staff was helpful and knowledgeable during your visit.
Kind Regards,
Vanessa
DFS Customer Support
Great experience
I was greeted by Tim, who was very helpful and friendly, he made the process easy and was knowledgeable and explained everything clearly
12 January 2026
Reply from DFS Furniture - Barnstaple
We're happy to hear that your process was easy and clearly explained. We appreciate you mentioning the helpful and friendly service you received. Thank you for your feedback!
Kind Regards,
Vanessa
DFS Customer Support
Service from Lucia was spot on
Service from Lucia was spot on. Friendly and made us feel relaxed with no pressure on sale. She was very knowledgeable and gave great advice on the range and aftercare. Thank you 😊
12 January 2026
Reply from DFS Furniture - Barnstaple
We're delighted to hear that you felt relaxed and well-informed during your visit. It's great to know that our team member's service and advice were so helpful to you. Thank you!
Kind Regards,
Vanessa
DFS Customer Support
Great experience Barnstaple…
Great experience at the Barnstaple store, very friendly and helpful staff and everything explained clearly about our order!
10 January 2026
Reply from DFS Furniture - Barnstaple
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
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