DFS Furniture - Barnstaple Reviews 

2,156
•
TrustScore 5 out of 5

4.9

South West Coast Path, Taw Wharf,Unit 2, EX31 2BN Barnstaple, GB

•

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See what reviewers are saying

Rated 5 out of 5 stars

Two very nice sales men who between them answered all the questions I had about the products I was interested in. I've been in and put of the store for approx 12 months trying to decide upon the r... See more

Company replied

Rated 5 out of 5 stars

Kieron is a fantastic salesperson who has great knowledge and attention to detail. He answered all our questions, was attentive and personable without being pushy. Brilliant service - and the reaso... See more

Company replied

Rated 5 out of 5 stars

Had bad experience with a fellow furniture store, so decided to try DFS and soon as we walked in, felt totally different. We were left to browse at our own comfort and offered a coffee whilst looking.... See more

Company replied

Rated 5 out of 5 stars

We went to dfs in Barnstaple and found the whole experience very relaxed. Time to look around and very helpful assistances . Very polite and conscientious

Company replied


Company details

  1. Home Furniture Shop
  2. also in
  3. Furniture Accessories
  4. Homewares Shop
  5. Living room shop
  6. Sofa store
  7. Upholstery shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

  • South West Coast Path, Taw Wharf,Unit 2, EX31 2BN, Barnstaple, United Kingdom

  • 0333 999 9528

4.9

Excellent

TrustScore 5 out of 5

2k reviews

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4.9

All reviews

(2,156)

95,678 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very helpful salesman

The salesman approached us and asked if we needed any help.He sat with us while we discussed the item of furniture in which I was interested.He explained the discounts. He was quietly spoken,not at
all pushy.
He was very pleasant and helpful.

28 August 2026
DFS Furniture - Barnstaple logo

Reply from DFS Furniture - Barnstaple

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Jamie the sales person was excellent

Jamie the sales person was excellent. He was efficient, personable and knowledgeable.

26 August 2026
DFS Furniture - Barnstaple logo

Reply from DFS Furniture - Barnstaple

Hello,

Thanks for the 5 stars! It's much appreciated

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

ask for Jim

We bought our new couch in DFS Barnstaple. we had a very helpful and very nice salesman, named JIM.

very knowledgeable, he advised us about everything we should know.

27 August 2026
DFS Furniture - Barnstaple logo

Reply from DFS Furniture - Barnstaple

Hello,

We really appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Very happy

Brilliant experience while looking to buy new sofa.
Jim answered all our queries and we eventually decided on a lovely sofa.
Thanks Jim for all your help.

26 August 2026
DFS Furniture - Barnstaple logo

Reply from DFS Furniture - Barnstaple

Good Morning,

Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Jim.

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Great service

Great service, Jamie was very helpful, explained everything we needed to know, very happy with our purchase

21 August 2026
DFS Furniture - Barnstaple logo

Reply from DFS Furniture - Barnstaple

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine E DFS Customer Support

Rated 5 out of 5 stars

The salesman Tim was very professional…

The salesman Tim was very professional and courteous throughout our visit and made the whole experience easy and enjoyable

20 August 2026
DFS Furniture - Barnstaple logo

Reply from DFS Furniture - Barnstaple

Hello,

Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Excellent service

Excellent service. Lovely staff

20 August 2026
DFS Furniture - Barnstaple logo

Reply from DFS Furniture - Barnstaple

Hello,

Thanks for sharing your lovely review!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Thank you

Sorry did not get the name of lady serving me, she was very polite and helpful, all I can say is thank you DFS

19 August 2026
DFS Furniture - Barnstaple logo

Reply from DFS Furniture - Barnstaple

Hello Margaret,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

First purchase from DFS

Louise was very helpful and knew her products well
Very polite and knowledgeable about the range in store and even items not in stock
Took time with us despite not been clear about what we wanted.

17 August 2026
DFS Furniture - Barnstaple logo

Reply from DFS Furniture - Barnstaple

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Louise.

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Im not sure of the mans name who served…

Im not sure of the mans name who served us but he said he was quite new to DFS Barnstaple, he was very helpful and very professional, he helped us select what we wanted and took us through the ordering process, he was the reason we decided to buy you products.

15 August 2026
DFS Furniture - Barnstaple logo

Reply from DFS Furniture - Barnstaple

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

I went in to order my new furniture…

I went in to order my new furniture today, the sales man was polite and helpful and patiently answered my questions. I wait with excitement for it to be delivered 😊

14 August 2026
DFS Furniture - Barnstaple logo

Reply from DFS Furniture - Barnstaple

Good Morning,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Jim was helpful without being pushy

Jim was helpful without being pushy; knowledgeable and polite.

13 August 2026
DFS Furniture - Barnstaple logo

Reply from DFS Furniture - Barnstaple

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine E
DFS Customer Support

Rated 5 out of 5 stars

Friendly and efficient service

Everyone that attended us was very friendly, not pushy at all and once I'd made a decision very efficient.

12 August 2026
DFS Furniture - Barnstaple logo

Reply from DFS Furniture - Barnstaple

Hello,

Thank you for sharing your great review with us.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Amaising store/ staff

The store smells amaising, always is.
The staff are amaising, was seen by the manager yesterday who was so helpful, went back today with family member to help me decide, we were helped by Tim and I finally made my purchase through him, all very easy and a pleasure. I went to this store after the furniture warehouse staff couldn't have cared less, sooo pleased I did.

11 August 2026
DFS Furniture - Barnstaple logo

Reply from DFS Furniture - Barnstaple

Hello Angela,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Very good experience

Very good experience, helped us decide on sofa ,very friendly

9 August 2026
DFS Furniture - Barnstaple logo

Reply from DFS Furniture - Barnstaple

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Fantastic service once again from DFS

Fantastic service once again from DFS .
Thank you so much

9 August 2026
DFS Furniture - Barnstaple logo

Reply from DFS Furniture - Barnstaple

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

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