We visited twice to make sure we had the right measurements and made the right choice. Both times we were welcomed by Mattew who answered any questions we had and encouraged us to take our time befo... See more
Company replied
Location
Switch locationHindpool Road, Hindpool, LA14 2PD Barrow-in-Furness, England, GB
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See what reviewers are saying
The staff member gave us the space to look around without being in the way, gave us all the information we wanted when we wanted it, especially as we were looking at a couple of suites so excellent se... See more
Company replied
Having established that we were just looking, we faced a fantastic choice of sofas. We soon found one we liked and Ryan came over to tell us about it. He was very helpful, giving us all the details ab... See more
Company replied
Matt was fantastic honestly a great guy, he talked us through the bundle we chose and explained everything clearly, gave us breathing room to discuss options with my wife. 5 stars!
Company replied
Company details
- #12 of 395 best companies in Home Furniture Shop
- #2 of 57 best companies in Furniture Accessories
- #10 of 241 best companies in Homewares Shop
- #5 of 114 best companies in Living room shop
- #5 of 92 best companies in Sofa store
- #2 of 25 best companies in Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Hindpool Road, Hindpool, LA14 2PD, Barrow-in-Furness, England, United Kingdom
- 0333 999 9537
5.0
Excellent
2k reviews
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Excellent service
All the staff were professional and very helpful, the Manager in particular was extremely knowledgeable and made placing my order very straightforward.
Thank you to the whole team
16 August 2026
Reply from DFS Furniture - Barrow-in-Furness
Hello Amanda,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
A calm atmosphere and helpful staff
A calm atmosphere, helpful assistant Ryan was helpful in observing my comfort levels when trying different sofas. The purchase went smoothly and all details were checked by another member of staff
18 August 2026
Reply from DFS Furniture - Barrow-in-Furness
Hello,
Thanks for your lovely feedback, we’re glad to hear Ryan met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Excellent
This is our 3rd visit to DFS in Barrow, we popped in just before closing on 13th August and spoke to Karen and although it was closing time she took time to show us items that matched our interests for a new sofa. On Friday 14th August I called into the store to clarify some details, Karen wasn’t there but Ryan took the time to go through the details I couldn’t find on the internet. Today 18th August at 5.30pm myself and my husband arrived at the store, everyone was welcoming and remembered us from a previous visit, we were not crowed but felt our needs were met. Karen came to see us, she was welcoming, showing us a couple of sofas that met our requirements before we decided on the Ryder sofa. Customer service from Karen, Ryan and Stuart were amazing, helping us to make an informed decision, making sure we understood colours, fabrics and options to suit or needs and home. The customer service was amazing and very professional in a natural way, where questions could be asked and answered in a relaxed manner however Karen made sure we all the details and understood our agreement to purchase. Please thank your team for me.
18 August 2026
Reply from DFS Furniture - Barrow-in-Furness
Hello Helen,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Satisfying purchase of Orka sofa
Me and my wife were very well looked after at DFS Barrow-in-furness. Ryan was very friendly, informative and helpful making our sofa purchase confident and easy.
17 August 2026
Reply from DFS Furniture - Barrow-in-Furness
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Ryan.
Kind Regards,
Jordan
DFS Customer Support
Great purchase from DFS
Our purchase from DFS was seamless, friendly and truly enjoyable. The staff were excellent and professional and totally customer focused. Thank you.
11 August 2026
Reply from DFS Furniture - Barrow-in-Furness
Good Afternoon,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Excellent customer service and very…
Excellent customer service and very informative, thanks Callum for all your help
16 August 2026
Reply from DFS Furniture - Barrow-in-Furness
Hello,
Thank you for sharing your lovely review with us.
Kind regards
Holly M
DFS Customer Support
I came in looking for a small sofa to…
I came in looking for a small sofa to fit a tight area and Stuart the manager helped us find exactly what we needed. Great service would highly recommend!
15 August 2026
Reply from DFS Furniture - Barrow-in-Furness
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Friendly helpful staff
Friendly helpful staff, who explained everything step by step, no pressure to choose my sofa.
13 August 2026
Reply from DFS Furniture - Barrow-in-Furness
Hello,
Thank you for sharing your great review with us.
Kind Regards,
Holly M
DFS Customer Support
My Dad ordered a sofa
My Dad ordered a sofa, staff were very professional & attentive. Look forward to receiving sofa.
12 August 2026
Reply from DFS Furniture - Barrow-in-Furness
Hello Tracey,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Barrow-in-Furness
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
The staff especially Karen were very…
The staff especially Karen were very polite and helpful,
9 August 2026
Reply from DFS Furniture - Barrow-in-Furness
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Barrow-in-Furness
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Barrow-in-Furness
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Didn't mither me just let me look until…
Didn't mither me just let me look until I needed help from Karen
6 August 2026
Reply from DFS Furniture - Barrow-in-Furness
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Barrow-in-Furness
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Barrow-in-Furness
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Great experience
Great experience, the Barrow DFS staff catered to all our needs and helped ensure we got the sofa we came for.
19 July 2026
Reply from DFS Furniture - Barrow-in-Furness
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Barrow-in-Furness
Hello Michael,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Excellent service
Excellent service. Took time to make answer all of my questions. No pushy sales people , just genuinely seemed to want to make sure that what I was choosing was right for me.
3 August 2026
Reply from DFS Furniture - Barrow-in-Furness
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
New Corner Unit
Our individual concerns were discussed in depth ensuring all of these were resolved.
28 July 2026
Reply from DFS Furniture - Barrow-in-Furness
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Lorraine E
DFS Central Customer Support
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