DFS Furniture - Barrow-in-Furness Reviews 

2,439
TrustScore 5 out of 5

5.0

Hindpool Road, Hindpool, LA14 2PD Barrow-in-Furness, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

We visited twice to make sure we had the right measurements and made the right choice. Both times we were welcomed by Mattew who answered any questions we had and encouraged us to take our time befo... See more

Company replied

Rated 5 out of 5 stars

The staff member gave us the space to look around without being in the way, gave us all the information we wanted when we wanted it, especially as we were looking at a couple of suites so excellent se... See more

Company replied

Rated 5 out of 5 stars

Having established that we were just looking, we faced a fantastic choice of sofas. We soon found one we liked and Ryan came over to tell us about it. He was very helpful, giving us all the details ab... See more

Company replied

Rated 5 out of 5 stars

Matt was fantastic honestly a great guy, he talked us through the bundle we chose and explained everything clearly, gave us breathing room to discuss options with my wife. 5 stars!

Company replied


Company details

  1. #12 of 395 best companies in Home Furniture Shop
  2. #2 of 57 best companies in Furniture Accessories
  3. #10 of 241 best companies in Homewares Shop
  4. #5 of 114 best companies in Living room shop
  5. #5 of 92 best companies in Sofa store
  6. #2 of 25 best companies in Upholstery shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

  • Hindpool Road, Hindpool, LA14 2PD, Barrow-in-Furness, England, United Kingdom

  • 0333 999 9537

5.0

Excellent

TrustScore 5 out of 5

2k reviews

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5.0

All reviews

(2,439)

96,861 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We had already decided on the suite we…

We had already decided on the suite we liked which suited our needs. Having had the same old suite for 40 years we knew what we wanted. The male assistant did not hassle me. Asked me if I needed help and showed me to the suite. When I was ready he came over and talked me through everything and answered all my questions.

3 August 2026
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Reply from DFS Furniture - Barrow-in-Furness

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine E
DFS Customer Support

Rated 5 out of 5 stars

We were greeted warmly but not…

We were greeted warmly but not pressured. The adviser knew about the furniture we were interested in and helped us to choose a sofa. They allowed me to bring the swatch book home for a quick check of what colour would go best with the furniture we already have. It was a really nice shopping experience.

2 August 2026
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Reply from DFS Furniture - Barrow-in-Furness

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine E
DFS Customer Support

Rated 5 out of 5 stars

Ryan's service was fantastic

Ryan's service was fantastic - super informative without overloading, easy to communicate with, and not pushy with offers or add-ons. Our sofa purchase was made simple and smooth thanks to him, would absolutely buy a sofa with Ryan's help again.

1 August 2026
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Reply from DFS Furniture - Barrow-in-Furness

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Ryan met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Rated 5 out of 5 stars
DFS Furniture - Barrow-in-Furness logo

Reply from DFS Furniture - Barrow-in-Furness

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Relaxed atmosphere with knowledgeable…

Relaxed atmosphere with knowledgeable staff

1 August 2026
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Reply from DFS Furniture - Barrow-in-Furness

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Ryan was very helpful and supportive…

Ryan was very helpful and supportive whilst we enquired for a sofa in our new house! Highly recommend DFS and Ryan as a sales associate.

31 July 2026
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Reply from DFS Furniture - Barrow-in-Furness

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Calum was very thorough

Calum was very thorough
Professional and he was very courteous throughout

29 July 2026
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Reply from DFS Furniture - Barrow-in-Furness

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine E
DFS Customer Support

Rated 5 out of 5 stars

Helpfulless and politeness of the…

Helpfulless and politeness of the staff. Catered to our needs.

28 July 2026
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Reply from DFS Furniture - Barrow-in-Furness

Good Afternoon,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Helpful staff member karen

Karen was lovely from the off, explained everything in detail and allowed us to have a look around without any hassle . When we asked question she was every knowledge. We decided on a sofa we like so l she gave us the measurements so we could go home and measure the area before we made any decisions. We went back the following day as we asked Karen when she would be next in work as she was so helpful we wanted her to do our purchase. All ordered with no pressures for add on but with the information and explanation we decided to also purchase the cleaning kit and the insurance. Fab service

27 July 2026
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Reply from DFS Furniture - Barrow-in-Furness

Hello,

Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Karen.

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Knowledgeable

Knowledgeable, enthusiastic and happy to explain about the products, Ryan was spot on

26 July 2026
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Reply from DFS Furniture - Barrow-in-Furness

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards

Lorraine A
DFS Central Customer Support

Rated 5 out of 5 stars

We had a great experience at DFS thanks…

We had a great experience at DFS thanks to Karen. She was incredibly patient with us while we took our time trying to make up our minds, and she never made us feel rushed or pressured. Her friendly, helpful approach made the whole experience so much easier. We can’t thank you enough for all her help and would highly recommend both her and DFS!

26 July 2026
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Reply from DFS Furniture - Barrow-in-Furness

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Karen met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Rated 5 out of 5 stars

Staff were friendly and explained…

Staff were friendly and explained everything in detail.

25 July 2026
DFS Furniture - Barrow-in-Furness logo

Reply from DFS Furniture - Barrow-in-Furness

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

V helpful

Very helpful staff and not overbearing. Good price on the armchair we bought.

25 July 2026
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Reply from DFS Furniture - Barrow-in-Furness

Good Morning,

We really appreciate you taking the time to give us a 5* rating, thank you very much!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Couldn't be happier with the service…

Couldn't be happier with the service that was provide by Matt today. He was very helpful and just talk to us about his own experiences with sofas, and how family's have a way of wearing them down etc. Thanks again Matt

25 July 2026
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Reply from DFS Furniture - Barrow-in-Furness

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Matt.

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Made at ease..

Made at ease... good to order .... explained everything

20 July 2026
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Reply from DFS Furniture - Barrow-in-Furness

Hello,

Thank you for your kind review.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Very pleased with the service we…

Very pleased with the service we received, acknowledged on arrival by staff, but left to browse without high pressure selling, selected the suite that suited us and then we were served professionally and the staff informed us of everything we need to know, Karen very polite at all times.

21 July 2026
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Reply from DFS Furniture - Barrow-in-Furness

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

The staff members I spoke with were…

The staff members I spoke with were very friendly and made me feel very comfortable. There was no pressure or pushiness and all of the different options were explained to me clearly and easily without any bias. Overall a great experience and would recommend to anyone :)

21 July 2026
DFS Furniture - Barrow-in-Furness logo

Reply from DFS Furniture - Barrow-in-Furness

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Excellent service

Excellent service

18 July 2026
DFS Furniture - Barrow-in-Furness logo

Reply from DFS Furniture - Barrow-in-Furness

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

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