We had the pleasure of being served by Izzath at your Beckton branch today. Izzath listened to our needs and ideas Made suggestions and recommendations. He was very professional and friendly we did... See more
Company replied
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See what reviewers are saying
The salesman was very friendly and wasn't pushy for a sale at all .we were offered refreshments while we spoke about our different options .Once we decided on the furniture we wanted the salesman... See more
Company replied
Exceptional staff, very friendly and knowledgeable. Kelly was excellent in that she spent a lot of time during my multiple visits by going through all the details of the products, the measurements and... See more
Company replied
My experience buying from DFS was great from start to finish. The staff were friendly, welcoming, and never pushy. They took the time to answer all my questions and helped me find the right sofa for m... See more
Company replied
Company details
- #13 of 395 best companies in Home Furniture Shop
- #2 of 56 best companies in Furniture Accessories
- #11 of 244 best companies in Homewares Shop
- #5 of 114 best companies in Living room shop
- #5 of 93 best companies in Sofa store
- #2 of 25 best companies in Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Claps Gate Lane, E6 6LH, London, United Kingdom
- 0333 999 9789
4.8
Excellent
4k reviews
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Moin was a good salesman
3 August 2026
Reply from DFS Furniture - Beckton
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Salesman spoke way too much
Salesman spoke way too much
Just wanted to buy a sofa - ended up having a 45 minute sales pitch and tried to upsell us with a load of extras we did not ask for or want
Left very frustrated with the buying experience
2 August 2026
Reply from DFS Furniture - Beckton
Good morning Jim,
Thank you for taking the time to share your review with us, we are disappointed to hear you did not enjoy your experience in-store and the completion of your purchase took longer than expected. Our sales advisers do aim to inform customers of everything available, including upgrades, additional extras and any other products that may be suitable for you. I will ensure this is fed back to the relevant management team to ensure our service is improved as necessary.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Beckton
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Moinul treated us like family and made…
Moinul treated us like family and made us feel very special and appreciated. Very nice man. Thank you for your attention to us.
1 August 2026
Reply from DFS Furniture - Beckton
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Moin was unbelieavble with his detailed…
Moin was unbelieavble with his detailed knowledge and personlised customer service. Brilliant overall experience, highly recommed, thanks moin.
1 August 2026
Reply from DFS Furniture - Beckton
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Moin.
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Beckton
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Great service by moinul ay becktom
Great service by moinul ay becktom. Exceelnt xustomerse serbuce
31 July 2026
Reply from DFS Furniture - Beckton
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Beckton
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Moin
Moin - excellent customer service,polite and professional with great knowledge and experience.
28 July 2026
Reply from DFS Furniture - Beckton
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Beckton
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Beckton
Hello Sohael,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Our sales Moin was amazing
Our sales Moin was amazing. He was really helpful and answered all our questions
.
27 July 2026
Reply from DFS Furniture - Beckton
Good Morning,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
Reply from DFS Furniture - Beckton
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
I would like to commend Kumar for the…
I would like to commend Kumar for the excellent customer service he provided during my DFS bed purchase. He was friendly, knowledgeable, and patient throughout the process. He took the time to answer all my questions, His professionalism and helpful attitude made a real difference, and I really appreciate the outstanding service. Thank you Kumar.
27 July 2026
Reply from DFS Furniture - Beckton
Hello Syed,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
The sales rep whos name I have forgot…
The sales rep whos name I have forgot was very helpful and calm. Also offered a free delivery option and explained the entire sales process in detail.
26 July 2026
Reply from DFS Furniture - Beckton
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
speaking to people that know there stuff
a fantastic man named noah that explained in good English.
26 July 2026
Reply from DFS Furniture - Beckton
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Beckton
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Wasim really helped us choose the sofa…
Wasim really helped us choose the sofa set we wanted and made everything very easy to understand
He made sure to follow up after and was always smiling
16 July 2026
Reply from DFS Furniture - Beckton
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Beckton
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Extremely good customer service
Extremely good customer service, really patient and informative.
22 July 2026
Reply from DFS Furniture - Beckton
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
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