DFS Furniture - Bradford Reviews 

2,698
TrustScore 5 out of 5

4.9

Valley Road, BD1 4AG Bradford, GB


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Rated 5 out of 5 stars

A very pleasant young man who was very knowledgeable helped us. He explained the finance details very clearly. He took our order and explained everything. He also explained about replacement covers an... See more

Company replied

Rated 5 out of 5 stars

We were served by Akaash at the Bradford store and he was unbelievably helpful. He was very honest and gave us the best advice. He made us feel confident and reassured us. He went above and beyond. We... See more

Company replied

Rated 5 out of 5 stars

We had a fantastic experience purchasing our sofas, and Akaash made the whole process smooth and enjoyable. He was friendly, knowledgeable, and incredibly patient, taking the time to answer all of o... See more

Company replied

Rated 5 out of 5 stars

Took a trip to the Bradford Forster square store, picked two sofas & Paul sorted everything for us from start to finish. Nice & polite bloke & he leaves you to look around & to make choices for you... See more

Company replied


Company details

  1. #13 of 395 best companies in Home Furniture Shop
  2. #2 of 56 best companies in Furniture Accessories
  3. #10 of 245 best companies in Homewares Shop
  4. #5 of 114 best companies in Living room shop
  5. #5 of 92 best companies in Sofa store
  6. #2 of 25 best companies in Upholstery shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

3k reviews

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4.9

All reviews

(2,698)

100,017 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely experience with Aakash mehmood…

Lovely experience with Aakash Mehmood at DFS Bradford, found us some lovely deals!

6 April 2026
DFS Furniture - Bradford logo

Reply from DFS Furniture - Bradford

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Amazing experience today at dfs

Amazing experience today at dfs. Didn’t get hassled while looking for sofas. I did look online and I knew exactly which sofa I wanted but still browsed to make sure it were the one I definitely wanted. Zara was great once I said it’s that one went through everything with me from cover to how to look after my new sofa. Even for £200 to spend due to my purchase price being so high 🙌🏼 WINNER. Looking forward to my new sofa being delivered.

12 April 2026
DFS Furniture - Bradford logo

Reply from DFS Furniture - Bradford

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Amazing quality and great customer service

Had a great experience today at dfs. Khizar was very friendly and knowledgeable, he was very helpful in choosing the right sofa for our home! When finalising our order, Khizar made sure to give us all the information we needed and answered any questions we had so we we were confident in our decision. Thank you again Khizar!!

12 April 2026
DFS Furniture - Bradford logo

Reply from DFS Furniture - Bradford

Hello,

Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

A very welcoming salesman who made us…

A very welcoming salesman who made us feel important and really helped us and was very patient with us too. Helped us through everything and made it all feel easy

11 April 2026
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Reply from DFS Furniture - Bradford

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Excellent Customer Service

I had a great experience at this store. The customer service was excellent, very helpful, friendly, and professional.

Akash took the time to answer my questions and made the whole process smooth and easy. I really appreciate the support and would highly recommend!

10 April 2026
DFS Furniture - Bradford logo

Reply from DFS Furniture - Bradford

Hi there, thank you for taking the time to leave a 5-star review!😊

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Very helpful staff made me feel very…

Very helpful staff made me feel very comfortable explained everything in detail

7 April 2026
DFS Furniture - Bradford logo

Reply from DFS Furniture - Bradford

Good morning Asma,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

We had a Brilliant experience at DFS…

We had a Brilliant experience at DFS Bradford thanks to Simran. She was incredibly helpful, super friendly, and knowledgeable, making the whole process easy and enjoyable we had a great laugh throughout the whole process! She is A real credit to the team—highly recommend to anyone! Thank you again Simran

6 April 2026
DFS Furniture - Bradford logo

Reply from DFS Furniture - Bradford

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Great service from Bradford branch

Pleasant welcome from all staff at Foster Square, Bradford site. No pressure, occasionally asked if ok or anything they could do, and told no rush, just let us know when ready. When we were ready Paul dealt with us in a great friendly and knowledgeable manner. Went through everything needed, advised on anything required. Offered a drink whilst going through all paperwork, and couldn't fault them.

6 April 2026
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Reply from DFS Furniture - Bradford

Good morning David,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Great customer service

Great customer service. Our sales rep Hasan is very professional and patient with us while we were deciding on what colour to get our new sofas. He gave us plenty of time to think without any pressure and offered assistance with making our decision.

6 April 2026
DFS Furniture - Bradford logo

Reply from DFS Furniture - Bradford

Good afternoon Ismail,

We are really grateful for your kind words and for sharing your experience in our store with Hasan. Thank you very much and we look forward to seeing you again!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Excellent service

Excellent service - talked us through all the options. Gave us plenty of time to think! Left with a sofa or two. Thank you. Sorry I ca't remember your name but paperwork says 3GX-Mohammed

4 April 2026
DFS Furniture - Bradford logo

Reply from DFS Furniture - Bradford

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Rated 5 out of 5 stars

Brilliant service by Ukaash really…

Brilliant service by Ukaash really informative polite and great overall experience

4 April 2026
DFS Furniture - Bradford logo

Reply from DFS Furniture - Bradford

Hello,

We are happy to hear that you enjoyed your visit to the DFS store and you experienced excellent customer service. Thank you for taking the time to write us a review, it is much appreciated!

Kind regards

Lorraine A
DFS Central Customer Support

Rated 5 out of 5 stars

Great service

Brilliant service today on finding and ordering our new sofa, really relaxed atmosphere. And we love our new sofa, can’t wait to get it now. Akash was a really nice and helpful sales man.

4 April 2026
DFS Furniture - Bradford logo

Reply from DFS Furniture - Bradford

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Rated 5 out of 5 stars

The customer service Akash very much…

The customer service Akash very much accommodating and very professional and knows his job very well.

2 April 2026
DFS Furniture - Bradford logo

Reply from DFS Furniture - Bradford

Good morning,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Zara was great

Zara was great remember led myself and my partner from a previous visit. Very friendly, funny and explained everything perfectly

1 April 2026
DFS Furniture - Bradford logo

Reply from DFS Furniture - Bradford

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Fantastic experience

Very friendly, helpful staff

31 March 2026
DFS Furniture - Bradford logo

Reply from DFS Furniture - Bradford

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting DFS. 😊

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Helpful and polite

Helpful and polite. Easy to talk to and most importantly not pushy.

30 March 2026
DFS Furniture - Bradford logo

Reply from DFS Furniture - Bradford

Good Afternoon,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Honest

Honest, professional, friendly, welcoming and made to feel valued.
Paul is a great asset to the company. He made the whole experience a pleasure. Didn’t feel rushed or pressured.

29 March 2026
DFS Furniture - Bradford logo

Reply from DFS Furniture - Bradford

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Paul the sales man was friendly

Paul the sales man was friendly, professional, relaxed and knew his products. Was not pushy and listened to what we needed.

29 March 2026
DFS Furniture - Bradford logo

Reply from DFS Furniture - Bradford

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Simran was amazing

Simran was amazing! Really helpful and patient with mine and my families millions of questions, would definitely recommend her she’s excellent!!

28 March 2026
DFS Furniture - Bradford logo

Reply from DFS Furniture - Bradford

Good morning,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Staff are very polite and happy to help

The staff member who was dealing with us was very helpful, polite and patient he explained everything in detail I can’t thank him enough for all he had helped us with today.

28 March 2026
DFS Furniture - Bradford logo

Reply from DFS Furniture - Bradford

Good afternoon Siobhan,

We really appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!

Kind regards,

Lia
DFS Customer Support

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