Took a trip to the Bradford Forster square store, picked two sofas & Paul sorted everything for us from start to finish. Nice & polite bloke & he leaves you to look around & to make choices for you... See more
Company replied
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Great experience from start to finish. The staff were polite, friendly, and very helpful. We were greeted as soon as we walked in and made to feel welcome. They let us know they were available if we... See more
Company replied
Amazing experience, it was quick and easy and everything went smoothly! I was looked after by a gentleman called Akash was very helpful and kind and willing to go above and beyond for me and my family... See more
Company replied
Zara provided fantastic service from start to finish. We bought our sofas from DFS two days ago and took quite a while to decide which ones to choose. Throughout the process, Zara was always avail... See more
Company replied
Company details
- #16 of 399 best companies in Home Furniture Shop
- #2 of 53 best companies in Furniture Accessories
- #11 of 233 best companies in Homewares Shop
- #5 of 114 best companies in Living room shop
- #6 of 93 best companies in Sofa store
- #2 of 25 best companies in Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Valley Road, BD1 4AG, Bradford, United Kingdom
- 0333 999 9734
4.9
Excellent
3k reviews
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Dealt with a gentleman named Aakash
Dealt with a gentleman named Aakash - really helpful and made it a smooth journey ordering the sofas.
2 July 2026
Reply from DFS Furniture - Bradford
Hello Asif,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Bradford
Hello Mohamed,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
The lady who helped me with the sofa…
The lady who helped me with the sofa and talking through everything was so helpful and kind, made the experience easy and enjoyable.
1 July 2026
Reply from DFS Furniture - Bradford
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Amazing experience
Amazing experience, it was quick and easy and everything went smoothly! I was looked after by a gentleman called Akash was very helpful and kind and willing to go above and beyond for me and my family. Amazing work keep up the good work.
1 July 2026
Reply from DFS Furniture - Bradford
Hello Ibraheem,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Great customer service
29 June 2026
Reply from DFS Furniture - Bradford
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Good stuff and staff member Akash…
Good stuff and staff member Akash explained thoroughly regarding the sofas what made me buy confidently .
25 June 2026
Reply from DFS Furniture - Bradford
Good Afternoon,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Akash.
Kind Regards,
Jordan
DFS Customer Support
We had seen what we liked on line
We had seen what we liked on line. The salesperson was not pushy, very informative and gave us space to decide
27 June 2026
Reply from DFS Furniture - Bradford
Good Morning,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Amazing
Have shopped from here before, good customer service, staff are really good in looking after their customers and would recommend to friends and family.
26 June 2026
Reply from DFS Furniture - Bradford
Good Morning,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Very attentive sales agent who answered…
Very attentive sales agent who answered all my questions efficiently and was also very friendly
26 June 2026
Reply from DFS Furniture - Bradford
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
Staff were amazing
Staff were amazing! Really helpful with an indecisive person like myself. Simran made things really easy! Amazing customer service, would 100% recommend :)
24 June 2026
Reply from DFS Furniture - Bradford
Hello,
Thanks for your lovely feedback, we’re glad to hear Simran met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Bradford
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
I am extremely happy with the staff in…
I am extremely happy with the staff in DFS. Simran was really sweet and nice. She answered all my enquires and I am really happy with her.
19 June 2026
Reply from DFS Furniture - Bradford
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Bradford
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Very good service by aslam helpfull…
Very good service by aslam helpfull aswell helped with everything
17 June 2026
Reply from DFS Furniture - Bradford
Hello,
Thank you for your lovely review.
Kind Regards,
Holly M
DFS Customer Support
Akash was very helpful no pushy sales
Akash was very helpful no pushy sales, didn't force us to buy any add ons, although we did. He made us feel very comfortable and was very honest about everything.
16 June 2026
Reply from DFS Furniture - Bradford
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Paul was great
Paul was great, very helpful no pressure, very honest, and the surrounding was very comfortable to do business in.
16 June 2026
Reply from DFS Furniture - Bradford
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards
Vanessa
DFS Customer Support
Reply from DFS Furniture - Bradford
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Sofa purchase
We looked around a number of sofas and were offered advise from the sales assistant when and if required. She was very helpful and extremely knowledgeable and explained all details fully and understandably.
14 June 2026
Reply from DFS Furniture - Bradford
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Great customer service
Great customer service, the advisor is an asset to the store, very informative and extremely professional
2 June 2026
Reply from DFS Furniture - Bradford
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Zara was very accommodating and made my…
Zara was very accommodating and made my decision an easy one. She took a lot of time to explain all my options and ensured I understood everything about the sofas.
12 June 2026
Reply from DFS Furniture - Bradford
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
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