DFS Furniture - Brigg Reviews 

3,041
TrustScore 5 out of 5

4.9

Mill Close, Scawby Road, DN20 9JH Brigg, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Overall the experience I had was very impressive. The team member I dealt with was greatly helpful, explaining all the variations in fabric / colour / shape. I didn't feel pressured, which was import... See more

Company replied

Rated 5 out of 5 stars

The staff who help me in your store where absolutely lovely very helpful not too pushy ,the salesman gave me really good advice ,I feel confident I've bought the right things.thank you

Company replied

Rated 5 out of 5 stars

couldn't ask for better customer service. staff were very helpful, gave us time without pressure, anything we were thinking of they knew the answer straight away.

Company replied

Rated 5 out of 5 stars

Relaxing experience in a spotless showroom. Meg was a very knowlegeable, friendly sales person & not pushy at all. Nothing was too much trouble.

Company replied


Company details

  1. #14 of 401 best companies in Home Furniture Shop
  2. #2 of 54 best companies in Furniture Accessories
  3. #11 of 239 best companies in Homewares Shop
  4. #5 of 114 best companies in Living room shop
  5. #5 of 93 best companies in Sofa store
  6. #2 of 25 best companies in Upholstery shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

  • Mill Close, Scawby Road, DN20 9JH, Brigg, United Kingdom

  • 0333 999 9731

4.9

Excellent

TrustScore 5 out of 5

3k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(3,041)

93,905 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Shop was a nice environment

Shop was a nice environment, staff very welcoming and not pushy very knowledgeable and available at all times to answer any questions what a wonderful place to buy furniture from.

19 July 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine E
DFS Customer Support

Rated 5 out of 5 stars

Excellent salesman

Excellent salesman

22 July 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Hello,

Thank you for your kind review.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Friendly ,informative ,helpful

Friendly ,informative ,helpful,
Allowed us time to look round and offered advice when asked .

2 August 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Hello,

Thank you for sharing your kind review with us.

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Overall the experience I had was very…

Overall the experience I had was very impressive. The team member I dealt with was greatly helpful, explaining all the variations in fabric / colour / shape. I didn't feel pressured, which was important to me, so I will be recommending DFS to friends and family.

2 August 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine E DFS Customer Support

Rated 5 out of 5 stars

Bought a cuddler

Very easy to buy my cuddle chairs. Given all the information I needed, wasn’t pushy or trying to sell me all the add ons. Thank you

2 August 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Good Morning,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Sofa purchase

Helpful knowledgeable

31 July 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Hello,

Thank you for your kind review.

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

DFS Brigg

Great service from Dean. Knew what he was talking about and very helpful. Would recommend him if you visit DFS at Brigg. Thanks

30 July 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine E
DFS Customer Support

Rated 5 out of 5 stars

Relaxing experience in a spotless…

Relaxing experience in a spotless showroom. Meg was a very knowlegeable, friendly sales person & not pushy at all. Nothing was too much trouble.

18 July 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

The staff who help me in your store…

The staff who help me in your store where absolutely lovely very helpful not too pushy ,the salesman gave me really good advice ,I feel confident I've bought the right things.thank you

29 July 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

Rated 5 out of 5 stars

couldn't ask for better customer…


couldn't ask for better customer service.
staff were very helpful, gave us time without pressure, anything we were thinking of they knew the answer straight away.

28 July 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Very satisfied

Smooth conversation information shared and questions asked . This was my third visit into store in 2 weeks before purchasing . Everything was done easily and comfortably.

18 July 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Good Morning,

Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Helpful

Helpful, informative salesman.

26 July 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Rated 5 out of 5 stars

From the moment we entered the store we…

From the moment we entered the store we was welcomed by a few salesman asking if we needed any help but never felt pressured, Dean the sales man made our buying so simple he was polite and informative on any questions we had.

26 July 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Brilliant service

Brilliant service. Everything well explained. Extremely helpful

26 July 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Good Afternoon,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Good helpful assistant

Good helpful assistant. Knowledgeable

25 July 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Great sevice and knowledgeable,no…

Great sevice and knowledgeable,no hassle .

25 July 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Went to showroom to see the actual…

Went to showroom to see the actual sofa. Tried it out. Decided it was what we wanted.
Staff busy but we were asked if we were ok and if we needed anything to ask which we were more than happy with. Checked online and it was £200 cheaper so went home and ordered it very easily. Was shocked at £120 delivery charge.

23 July 2026
DFS Furniture - Brigg logo

Reply from DFS Furniture - Brigg

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look