Great service, really helpful staff who explained everything and our options before making a final decision which made it feel like you were not being pressured into anything. Can’t wait to receive ou... See more
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The store was very well presented, with a huge selection of furniture. The staff were welcoming and attentive but not pushy. But, they were there when needed. Dean was very knowledgeable and efficien... See more
Overall the experience I had was very impressive. The team member I dealt with was greatly helpful, explaining all the variations in fabric / colour / shape. I didn't feel pressured, which was import... See more
Company replied
couldn't ask for better customer service. staff were very helpful, gave us time without pressure, anything we were thinking of they knew the answer straight away.
Company replied
Company details
- #12 of 400 best companies in Home Furniture Shop
- #2 of 55 best companies in Furniture Accessories
- #12 of 240 best companies in Homewares Shop
- #5 of 113 best companies in Living room shop
- #5 of 93 best companies in Sofa store
- #2 of 25 best companies in Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Mill Close, Scawby Road, DN20 9JH, Brigg, United Kingdom
- 0333 999 9731
4.9
Excellent
3k reviews
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Easy shopping experience
Well presented shop, well laid out, cool temperature and no pressure from salespeople.
Person who dealt with our order was excellent.
3 July 2026
Reply from DFS Furniture - Brigg
Hello Suzy,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Brigg
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
The young assistant was very helpful…
The young assistant was very helpful without being pushy and very patient!
1 July 2026
Reply from DFS Furniture - Brigg
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Excellent experience!
We met Dean today who was very knowledgeable and helpful with choosing furniture.
A very approachable and friendly staff member!
1 July 2026
Reply from DFS Furniture - Brigg
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
The staff were easily approachable and…
The staff were easily approachable and we didn't feel hounded. They left us to look around for a good while, without the usual pressure from sale reps
1 July 2026
Reply from DFS Furniture - Brigg
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Helpful and friendly
Everyone was so helpful from going in to leaving explained everything in detail so I understood everything was so friendly and polite
29 June 2026
Reply from DFS Furniture - Brigg
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Dean was really informative told us…
Dean was really informative told us what we wanted to know and made it a good experience
28 June 2026
Reply from DFS Furniture - Brigg
Hello Jon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Very helpful present and guided through…
Very helpful present and guided through all with ease
27 June 2026
Reply from DFS Furniture - Brigg
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Great service
We were greeted by Carol who spoke to us initially and then left us to browse at our leisure, Once we had decided on our purchase she was very helpful and informative.
26 June 2026
Reply from DFS Furniture - Brigg
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Browsing for a new Sofa
Went into store on Sunday, Dean was very helpful, he asked questions and guided me on where to look for what I needed. He allowed time for me to browse. As soon as I had a question he answered with confidence. He was polite and very accommodating. He was happy and not pushy when I wanted to go home and measure my space and decide which sofa I wanted. I Returned on Tuesday evening with a slight dilemma he was happy and extremely accommodating with my questions and gave advice where needed. A very pleasant and good experience. Thank you Dean for all your help, it was very much appreciated.
23 June 2026
Reply from DFS Furniture - Brigg
Hello,
We're really grateful you shared this amazing 5* review. We are glad to hear that the team helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.
Kind regards,
Lia
DFS Customer Support
Great customer service
Great customer service, went in looking to move away from a L-shape sofa and wasn’t to keen on the green colour we saw online walked into store at dfs brigg and the sofa we looked at was there in the green colour we wasn’t to sure about, we walked away ordering our 4 seat and 2 seat sofa along with a storage poof and cushions in the green as it was completely different, thanks for all the help in store amazing staff
22 June 2026
Reply from DFS Furniture - Brigg
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
It was nice and easy and relaxed in the…
It was nice and easy and relaxed in the showroom
22 June 2026
Reply from DFS Furniture - Brigg
Hello,
Thank you for your positive feedback.
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Brigg
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Amazing service
Amazing service, well informed staff and made shopping a new sofa so easy.
Mr Colin was really amazing and very patient.
21 June 2026
Reply from DFS Furniture - Brigg
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
The staff were very friendly
The staff were very friendly and helpful and we didn’t feel pressured when in the store.
21 June 2026
Reply from DFS Furniture - Brigg
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Brigg
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Brigg
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Great service very helpful good…
Great service very helpful good knowledge of what she was telling us. Would highly recommend
18 June 2026
Reply from DFS Furniture - Brigg
Hello,
Thank you for sharing your lovely review with us.
Kind regards
Holly M
DFS Customer Support
Megan was amazing and soooo patient…
Megan was amazing and soooo patient while I had a toss up between three sofas.
Service was brilliant and informative
17 June 2026
Reply from DFS Furniture - Brigg
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Was genuinely nice to not be harassed…
Was genuinely nice to not be harassed the second you walk through the door. I was able to look in peace before hand.
The guy we had was genuinely lovely and honest. Didn’t mess around and was kind enough to help even when my children were there.
15 June 2026
Reply from DFS Furniture - Brigg
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
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