We walked in and was given a nice welcome by Faz and was told if we need anything just to ask. That is what we like very much and we relaxed and was able to shop she answered our questions confidently... See more
Company replied
Location
Switch locationCorporation Street, Units C & D Boundary Retail Park, BB8 8LB Colne, GB
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See what reviewers are saying
Excellent customer service from Farzana at the Colne branch. She gave us advice, space and time to help our decision. The choices and quality were great!
Company replied
Greeted initially by staff then left to browse at my own pace, staff on hand to answer any questions served by Fazana lovely lady really pleasant.
Company replied
Very helpful staff - NOT pushy , which is a huge relief! Second visit of the day as we had other stores to compare other sofas with . The very wonderful Faz at Colne dealt with us and the purchase . V... See more
Company replied
Company details
- #13 of 395 best companies in Home Furniture Shop
- #2 of 56 best companies in Furniture Accessories
- #11 of 244 best companies in Homewares Shop
- #5 of 114 best companies in Living room shop
- #5 of 93 best companies in Sofa store
- #2 of 25 best companies in Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Corporation Street, Units C & D Boundary Retail Park, BB8 8LB, Colne, United Kingdom
- 0333 999 9832
4.9
Excellent
2k reviews
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No hassle and great service from the…Brilliant
No hassle and great service from the young lady very polite and helpful
6 April 2026
Reply from DFS Furniture - Colne
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Reply from DFS Furniture - Colne
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Excellent service
Aisha was very friendly, very helpful and explained everything clearly
6 April 2026
Reply from DFS Furniture - Colne
Good morning Michelle,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
For once i actually enjoyed shopping
For once i actually enjoyed shopping. The assistant was very helpful, left me alone when I just wanted to look but was available to answer questions. She wasn’t pushy.
Good shopping experience
1 April 2026
Reply from DFS Furniture - Colne
Good morning Dave,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Excellent products
Excellent products. Ayesha was absolutely brilliant and was very helpful. She explained everything very clearly. Thank you
6 April 2026
Reply from DFS Furniture - Colne
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Colne
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
They let us browse around the shop…
They let us browse around the shop without any hassle. No pushy sales team. Very helpful. Was fun buying a new sofa from the Colne store.
6 April 2026
Reply from DFS Furniture - Colne
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Got what I wanted first time buyer of…
Got what I wanted first time buyer of a new sofa wasn't pushed into anything I didn't want too buy.....great service and nice staff as well colne dfs
4 April 2026
Unprompted review
Reply from DFS Furniture - Colne
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Very nice friendly staff....got what I…
Very nice friendly staff....got what I wanted no extra pushing you into buying anything you didn't want or need....first time buying a sofa from hear will definitely use again in the coming years.....
4 April 2026
Reply from DFS Furniture - Colne
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Efficient helpful service
4 April 2026
Reply from DFS Furniture - Colne
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Ask for Scarlett - no pushy sales and listens to what you want.
Scarlett was lovely and listened to everything we wanted and went through all our options. Felt very accommodated and left with our couches etc all ordered with no stress.
4 April 2026
Reply from DFS Furniture - Colne
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Lovely service ….
Lovely service ….. couldn’t do enough for you. Aisha was amazing can’t wait for our cinema sofa to arrive 😊
27 March 2026
Reply from DFS Furniture - Colne
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Colne
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Absolutely brilliant service
Absolutely brilliant service, everything explained in full, all products offered were fully explained
Faz was a lovely sales assistant
3 April 2026
Reply from DFS Furniture - Colne
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Lorraine A
DFS Central Customer Support
Reply from DFS Furniture - Colne
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Colne
Hello,
Thank you for your kind feedback.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Colne
Good morning,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Aisha was fantastic.
Just ordered a sofa from DFS Colne and the customer service was excellent.
26 March 2026
Reply from DFS Furniture - Colne
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
We were treated with respect from the…
We were treated with respect from the moment we entered the store, welcomed and left to browse without hindrance. Once we had made our choice we were dealt with in a friendly and professional manner by Faz who answered all our questions and explained what options were open to us. Excellent customer service!!
1 April 2026
Reply from DFS Furniture - Colne
Good Afternoon,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
5 star service and sofas.
Faz looked after us from the moment we walked in. She was friendly welcoming and very knowledgeable.
We went to three over stores but nowhere were the staff as helpful or as much choice.
1 April 2026
Reply from DFS Furniture - Colne
Good morning Cheryl & David,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
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