We walked in and was given a nice welcome by Faz and was told if we need anything just to ask. That is what we like very much and we relaxed and was able to shop she answered our questions confidently... See more
Company replied
Location
Switch locationCorporation Street, Units C & D Boundary Retail Park, BB8 8LB Colne, GB
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See what reviewers are saying
Excellent customer service from Farzana at the Colne branch. She gave us advice, space and time to help our decision. The choices and quality were great!
Company replied
Greeted initially by staff then left to browse at my own pace, staff on hand to answer any questions served by Fazana lovely lady really pleasant.
Company replied
Very helpful staff - NOT pushy , which is a huge relief! Second visit of the day as we had other stores to compare other sofas with . The very wonderful Faz at Colne dealt with us and the purchase . V... See more
Company replied
Company details
- #14 of 396 best companies in Home Furniture Shop
- #2 of 56 best companies in Furniture Accessories
- #12 of 242 best companies in Homewares Shop
- #5 of 113 best companies in Living room shop
- #6 of 93 best companies in Sofa store
- #2 of 25 best companies in Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Corporation Street, Units C & D Boundary Retail Park, BB8 8LB, Colne, United Kingdom
- 0333 999 9832
4.9
Excellent
2k reviews
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First Class Service!
We went to buy a coffee table we saw yesterday. Customer service, attention to detail and courtesy were first class. We quickly completed the purchase and are extremely happy. Hoping the delivery team are just as efficient! 😎
4 June 2026
Reply from DFS Furniture - Colne
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Kind freindly very helpful and…
Kind freindly very helpful and explained things very cleary staff are fantastic
1 June 2026
Reply from DFS Furniture - Colne
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
Great showroom with excellent staff
Great showroom with excellent staff, quality furniture to choose from, the staff are not overbearing at all and allowed us to look around without feeling pressurised. Faz was very friendly and helpful which we appreciated.
2 June 2026
Reply from DFS Furniture - Colne
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
We had a very pleasant experience at…
We had a very pleasant experience at the Colne store
yesterday. Faz was very helpful and we were assured
by her assistance that our choice of two Orka
two seater settees is the right one for us.
We look forward to delivery in the near future.
Joan and Michael Crook
1 June 2026
Reply from DFS Furniture - Colne
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Great member of staff very helpfu
Great member of staff very helpfu. Gave all information we neededl
31 May 2026
Reply from DFS Furniture - Colne
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Kind Regards,
Vanessa
DFS Customer Support
Helpful friendly staff
Helpful friendly staff, got us sorted with minimum fuss. Left us alone to make our choices, no pushy sales.
31 May 2026
Reply from DFS Furniture - Colne
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Colne
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Faztastic
Warm friendly greetings on every visit. No pressure or pushing to purchase, given time and space to try, experience and discover what types and variations were available. HELP, was available at all times if there were any questions, queries or additional information was needed.
It was extremely convenient to be able to bring the dog into the store.
A good and intelligent conversation about the purchase and options available.
In general a Very good experience.
26 May 2026
Reply from DFS Furniture - Colne
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!
Kind regards,
Holly M
DFS Customer Support
Very friendly and helpful
Very friendly and showed us plenty of different types of material we was looking for
25 May 2026
Reply from DFS Furniture - Colne
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
I had a great experience purchasing my…
I had a great experience purchasing my new sofa. The salesperson was incredibly helpful, patient, and knowledgeable throughout the whole process. They took the time to answer all my questions, helped me find the perfect sofa for my space and budget, and made everything smooth and stress-free. Excellent customer service from start to finish — I’m really happy with my purchase and would definitely recommend shopping here!
24 May 2026
Reply from DFS Furniture - Colne
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Colne
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
The sales assistant was very helpful
The sales assistant was very helpful, she gave us time and space to make our final decision, which we appreciated, we did not feel under pressure to buy. She advised us on the two different fillings for the cushions and showed us our choice on the internet, which again was helpful.
21 May 2026
Reply from DFS Furniture - Colne
Hello Paul,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Colne
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Bought my sofa from the colne branch…
Bought my sofa from the colne branch Very polite and very helpful will definitely return when I need a new sofa in the future 👍 great customer service 😀
10 May 2026
Reply from DFS Furniture - Colne
Good Morning,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
very helpful assistant
9 May 2026
Reply from DFS Furniture - Colne
Good morning Mr Radwell,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Reply from DFS Furniture - Colne
Good morning,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Very good service
The sales person Scarlett was very helpful and patient whilst we made our choice. She explained everything to us carefully also.
16 May 2026
Reply from DFS Furniture - Colne
Good morning Andrew,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Scarlett.
Kind regards,
Lia
DFS Customer Support
Great store staff and experience
Great Service we were left to browse with being rushed . When we made our decision all information was explained in detail with assistance given as to our best options by Ben . Overall a good experience
15 May 2026
Reply from DFS Furniture - Colne
Good morning Linda,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Aisha at colne burley bb8 8LB attended…
Aisha at colne burley bb8 8LB attended to us very well . Thumbs up for Aisha she is lovely
14 May 2026
Reply from DFS Furniture - Colne
Good morning Kay,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Tehseen was very knowledgeable about…
Tehseen was very knowledgeable about the produts we purchased and answered all our questions.
We did not feel rushed.
He was very pleasant and an asset to your company.
13 May 2026
Reply from DFS Furniture - Colne
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
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