We bought our original sofas from DFS and were really happy with the quality over the years. We decided to buy new ones again through DFS and Ellie at the Dundee branch was great. She was very informa... See more
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We were meet by Beth, she was well informed about the products, listened to our needs and was able to point out suitable products for us to try and suggest different options we could think about. Sh... See more
Company replied
Popped into DFS Dundee looking for a new sofa and rug. The staff John was fantastic — took time to explain the different fabrics, recliner options, and warranty without any pressure. Ended up getting... See more
Company replied
Very good experience. Wasnt hounded or followed around the shop. She was around where we could see if we wanted help. Once we decided what we were wanted she made the process very easy. She chatted al... See more
Company details
- #12 of 400 best companies in Home Furniture Shop
- #2 of 55 best companies in Furniture Accessories
- #12 of 240 best companies in Homewares Shop
- #5 of 113 best companies in Living room shop
- #5 of 93 best companies in Sofa store
- #2 of 25 best companies in Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
467 Clepington Road, DD3 8RX, Dundee, United Kingdom
- 0333 999 9823
4.9
Excellent
6k reviews
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Great service
Very helpful and not made to feel rushed. Took time to go through all the different options available. Great service
19 June 2026
Reply from DFS Furniture - Dundee
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Customer service
Customer service from the store itself to the delivery team was excellent. Sofa was delivered early morning and informed the day before of an eta. They 2 guys delivered and unwrapped our sofa with great care.
11 June 2026
Reply from DFS Furniture - Dundee
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Dundee
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Kind Regards,
Vanessa
DFS Customer Support
My visit today was very chilled no…
My visit today was very chilled no pressure to buy . Jackson was very helpful explaining everything I needed to know . Would definitely recommend to family and friends
18 June 2026
Reply from DFS Furniture - Dundee
Good Afternoon,
We are really happy that Jackson met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Excellent service
Excellent service, helpful, informative, made buying new couch very easy
18 June 2026
Reply from DFS Furniture - Dundee
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Dundee
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Staff were really welcome and not…
Staff were really welcome and not pushy. Very informative and patient with my decision making.
17 June 2026
Reply from DFS Furniture - Dundee
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Beth was very helpful and even mocked…
Beth was very helpful and even mocked up sofas in styles and colours we liked to help us choose. Everything was straightforward and explained perfectly by Beth.
13 June 2026
Reply from DFS Furniture - Dundee
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards
Vanessa
DFS Customer Support
Casey was very helpfull and not pushy.
16 June 2026
Reply from DFS Furniture - Dundee
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Dundee
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Dundee
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Hi my experience was great, bought a sofa young girl, was lovely and helpful.
Great service
14 June 2026
Reply from DFS Furniture - Dundee
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Perfect, down to earth service.
We were given answers to our questions, lots of information offered on different options. Nothing was too much trouble for the girl we dealt with.Thank you Ellie, your brain must have been on overload with us. You were lovely and down to earth .
Resulting in us buying a suite there and then.
14 June 2026
Reply from DFS Furniture - Dundee
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
A lovely young lady called Emily very…
A lovely young lady called Emily very helpful and pleasant!
14 June 2026
Reply from DFS Furniture - Dundee
Hello,
Thank you for your great feedback.
Kind Regards,
Holly M
DFS Customer Support
Very helpful in all aspects on the sale…
Very helpful in all aspects on the sale and we thoroughly enjoyed our experience. Thanks again
13 June 2026
Reply from DFS Furniture - Dundee
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Excellent customer service from start…
Excellent customer service from start to finish during the ordering process.
Emilie was very helpful and her colleagues were also friendly and polite.
13 June 2026
Reply from DFS Furniture - Dundee
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
John was very helpful and the sale of…
John was very helpful and the sale of the seat was smooth
13 June 2026
Reply from DFS Furniture - Dundee
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Our sales person was extremely helpful…
Our sales person was extremely helpful and explained everything in full detail. I would definitely recommend DFS dundee.
13 June 2026
Reply from DFS Furniture - Dundee
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Assistant was extremely helpful and…
Assistant was extremely helpful and listened to what we were looking for. She pointed us to the chairs most suited to our requirements.
13 June 2026
Reply from DFS Furniture - Dundee
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Great experience in Dundee store
We visited the Dundee store and were offered some assistance from Beth. She was extremely helpful and not at all pushy. She offered useful practical advice which really helped to steer us towards a decision
The whole process was smooth and efficient
11 June 2026
Reply from DFS Furniture - Dundee
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
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