John was friendly, honest and very knowledgeable. He was patient and took time to understand the fabric we needed. He explained everything clearly, carefully and thoroughly. His warm and characterful... See more
Company replied
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John was friendly, honest and very knowledgeable. He was patient and took time to understand the fabric we needed. He explained everything clearly, carefully and thoroughly. His warm and characterful... See more
Company replied
Great customer service from the young man who sold us the footstool great ideas from him as purchased two sofas from DFS 4 years ago but didn’t have that particular brand anymore great idea from him b... See more
Company replied
This was my second visit to the store to finalise my selection of sofa. The gentleman who served us today was very polite and best at explaining everything we needed to know. He was very helpful from... See more
Company replied
Ben introduced himself in a friendly manner, he told us to call him if we needed any help or had any questions, he wasn't pushy which myself and my husband liked. We were left to browse at our leisure... See more
Company replied
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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Solartron Road, Unit 1, GU14 7QJ, Farnborough, United Kingdom
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The member of staff that assisted me was very helpful and informative I think her name was Sofia. 10/10

Reply from DFS Furniture - Farnborough
David was extremely helpful when we visited DFS, he was patient in showing us all the colour options and size variations / designs of various sofa models.

Reply from DFS Furniture - Farnborough
The young man who served me was very attentive and informative. I happily bought all the products he recommended. I feel awful that I forgot his name!

Reply from DFS Furniture - Farnborough
10/10 staff! All so friendly! They did everything to meet our needs. We couldn’t be happier with our experience at DFS farnborough.

Reply from DFS Furniture - Farnborough

Reply from DFS Furniture - Farnborough

Reply from DFS Furniture - Farnborough
The lady was very helpful and open about everything explained everything we needed to know

Reply from DFS Furniture - Farnborough
Ben at the Farnborough Store was super accommodating to myself and my partner. He was very approachable, welcomed us into the store. We were set on the Orka sofa and he made the process of buying our first sofa an easy and smooth experience. Dfs should be proud to have a member of staff like him.
Thank you again Ben.

Reply from DFS Furniture - Farnborough

Reply from DFS Furniture - Farnborough
We visited DFS Farnborough, we were welcomed by a a young guy called Bill. We explained what we were looking for and he pointed out where we should look. We thought we had found roughly what we were looking for, so asked Bill for more info on them. However Bill showed us a new sofa that had just been launch 4 days previously and it was exactly what we were looking for. He was polite, funny, knowledgeable on all the items we asked about and very professional customer service at it's best.

Reply from DFS Furniture - Farnborough
I recently visited your Farnborough store and was pleasantly surprised by the excellent service I received. The staff were welcoming, knowledgeable, and genuinely eager to help customers.
In particular, I believe the female member of staff who assisted me was named Sylvia. She was professional, friendly, and extremely helpful throughout my visit. Her knowledge and willingness to go the extra mile made for a very positive experience.
Please pass on my thanks and appreciation to Sylvia and the rest of the team for providing such outstanding customer service.

Reply from DFS Furniture - Farnborough
Good choice of sofas, priced competitively & decent sales service. Throw in interest free credit - easy to do business with.

Reply from DFS Furniture - Farnborough
The guy who sold to us, was very friendly and helpful, especially showing us the different configurations on the large screen.

Reply from DFS Furniture - Farnborough
I was left to look around and take my time in choosing a settee in peace when I did want help the staff were very friendly and helpful explaining everything to me

Reply from DFS Furniture - Farnborough
Ben at the Farnborough store was fantastic. Straight to the point, no pressure selling, kind & knowledgable . We loved the sofa design & looking forward to receiving it .

Reply from DFS Furniture - Farnborough
The showroom was pristine, lovely and cool.
We weren’t approached by anyone until we’d tried a few sofas which we found refreshing.
No one likes to be hounded the moment they walk through the door.
The salesperson Billy was helpful, approachable and professional along with friendly.
Of course we bought a sofa and for more than we’d anticipated spending!

Reply from DFS Furniture - Farnborough
Ben, who served us, was so helpful and friendly. Nothing was too much trouble, he was kind to our ch listen and has supported us in creating a bundle that will be perfect for our living room.

Reply from DFS Furniture - Farnborough

Reply from DFS Furniture - Farnborough
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