DFS Furniture - Glasgow Reviews 

Great service today. All questions answered very well. All the information provided too!

The staff in the showroom were excellent. Can't fault the delivery drivers they to were excellent. Everything went really smoothly. Would highly recommend.

We came in purely for a bargain mattress and left with a mattress and an olive-green electric 3-seater that somehow cost less than a night out. What’s that about? Anywho…
The sales lady was an absolute diamond. Patient, genuine, zero pressure – she complimented our choice, let us see similar items for comparison, and reassured us our mattress would arrive from the shelf in the original packaging.
She then casually walked us past that sofa and said “£***”. It was just what we were looking for. Not to mention a competitor who had us interested in some smart couch. Youll soon need and National Insurance nunber for wingbakc... well... that sales fell through. Flawless. Her colleague who double-checked everything was equally solid.
The delivery crew turned up on time, polite as anything, carried everything in and assembled it without a single sigh. Proper professionals.
So why only 4 stars when the whole experience was screaming for a solid 5?
I'll tell you why.
Because someone at the warehouse looked at a beautiful leather electric sofa… and decided the power pack was optional or over indulgent. It’s currently the world’s most elegant, olive-green, non-reclining, non-anything sofa. Just sitting there looking majestic and completely powerless – it’s really more of an ornament at the minute.
No plug, you see.
Ordinarily this would have been rather triggering for me. For example, I may have been at your shop window like Hannibal Lecter. But with vans on. Requesting to see the manager with a bib on… I jest of course! All the staff were so good, the mattress is pure heaven, and the sofa itself is still gorgeous… it qualifies as an ornament.
I have no doubt this will be resolved in a day or two – so you still get a 4.
To the mystery saboteur who packed the prototype without its plug: May your next fart be a wet one… on the velvet couch you bought with serviceable electric moving parts that worked to your satisfaction because they included the plug. Shaaaaame, shaaaaaaaaaame!

Everyone else – keep doing what you’re doing. You’re brilliant. Just… maybe check the box has the bit that makes the electric sofa actually electric next time... ornat least until Saboteur Sally has been retrained or sold to Home Bargains.

Stuart extremely helpful and patient. Adapted quickly to our changes

Helpful and straightforward sales staff. Made the closing and buying experience very easy.

Staff member was great and very helpful

sofa not going to be delivered on due date😟

The staff Customer service was top notch and has got a good knowledge of the products.

Bought Astra dinning table
Deeps was great at exploring options for delivery, purchasing and timeframe

Too busy discussing how many minestrone soups the staff wanted for lunch .. also told my item would only be a,few days .tracked it and says 6th August!

Nikki was dealing with our order and was extremely helpful and friendly. All of my suites I have purchased from DFS and have always been satisfied.

Nicola was very accommodating and made everything easy, from helping us choose the right sofa to explaining the finance options. She was friendly, knowledgeable, and made the whole process smooth and stress-free. Excellent customer service throughout.

Great selection and knowledgable staff.

Very friendly and informative who knew what they were talking about

The member of staff was extremely helpful. Deeps listened to the needs of my dad and pointed us in the right direction of a few sofas and talked us through various options. No pressure. Offered us a brew too. Left us to talk over the options before sorting out the final purchase.

Very fast and efficient service

Bronwyn was brilliant