Dfs London road in Glasgow the reason I went there was had a great guarantee which I noticed before I went to the store. Lee the sales person was great no hard sale and talked me through everything. I... See more
Company replied
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My wife and I went for 2 sofas and the experience was great. Ryan gave us all the information we required, we picked the sofas and colours we wanted and he made everything so simple. The price was rea... See more
Company replied
Stuart helped me with getting my sofa for my first flat. He was very approachable and walked me through my options, despite me being very fussy with certain materials. He even gave me a discounted end... See more
Company replied
Had a great experience purchasing our new sofa and bed. The salesperson was fantastic! She was really friendly, informal, and lovely to chat to, which made the whole process so easy and enjoyable. Gre... See more
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Company details
- #15 of 395 best companies in Home Furniture Shop
- #2 of 51 best companies in Furniture Accessories
- #11 of 234 best companies in Homewares Shop
- #5 of 112 best companies in Living room shop
- #6 of 91 best companies in Sofa store
- #2 of 25 best companies in Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
London Road, Furniture Park, G32 8NS, Glasgow, United Kingdom
- 0333 999 9812
4.9
Excellent
12k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Straight from the start we we’re…
Straight from the start we we’re welcomed with a smile asked what would we be looking for and showed too aria suited to our needs and told to ask any questions if we were usure about staff very friendly answered all questions would recommend to anyone
16 June 2026
Excellent customer service
16 June 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Scott explained everything in detail…
Scott explained everything in detail and answered any questions that we had we were very happy with the service we received
16 June 2026
Reply from DFS Furniture - Glasgow
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Scott
The team member that dealt with me was called Scott. He was very friendly and helpful and had good knowledge about products and was able to answer all our enquiries.
15 June 2026
Reply from DFS Furniture - Glasgow
Good Morning,
Thank you for leaving us a 5* review. We are really happy that Scott met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Excellent service
Dfs London road in Glasgow the reason I went there was had a great guarantee which I noticed before I went to the store. Lee the sales person was great no hard sale and talked me through everything. I wouldn’t go anywhere else and I never visited any stores next to them service with a smile no hard sale and great customer service can’t wait to get my sofas definitely worth a visit if you are looking for a sofa etc
15 June 2026
Reply from DFS Furniture - Glasgow
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Lorraine A
DFS Central Customer Support
Friendly staff member…
Very friendly and helpful member of staff. Lee took the time to listen to what we wanted and gave great advice. We had a great experience today with some laughs, just exactly as we like it to be.
15 June 2026
Reply from DFS Furniture - Glasgow
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Our sales rep Deeps was excellent and…
Our sales rep Deeps was excellent and DFS should be extremely proud to have an employee like him.
15 June 2026
Reply from DFS Furniture - Glasgow
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
From arriving in store London Road…
From arriving in store London Road Glasgow Stewart was so helpful and very knowledgeable on everything I asked and was looking for would definitely recommend
15 June 2026
Reply from DFS Furniture - Glasgow
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Glasgow
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Great choice in store
Great choice in store - I was looking for immediate delivery so I was lucky to find the perfect sofa & bed on clearance - ready to deliver
Delivery was quick and efficient too
6 June 2026
Reply from DFS Furniture - Glasgow
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Friendly staff member
Friendly staff member, went out his way to help me with the table and very well presented which i thinks important
14 June 2026
Reply from DFS Furniture - Glasgow
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Great shopping experience
My wife and I went for 2 sofas and the experience was great. Ryan gave us all the information we required, we picked the sofas and colours we wanted and he made everything so simple. The price was really great, we took the extra sofa care for peace of mind and cannot wait to get our sofas delivered.
14 June 2026
Reply from DFS Furniture - Glasgow
Hello,
We are happy to hear that you enjoyed your visit to the DFS store and you experienced excellent customer service. Thank you for taking the time to write us a review, it is much appreciated!
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Glasgow
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Stuart was great was made to feel…
Stuart was great was made to feel comfortable and no pressure to buy bought my sofa anyway so thank you Stuart.
14 June 2026
Reply from DFS Furniture - Glasgow
Hello Mrs Hunter,
Thanks for your lovely feedback, we’re glad to hear Stuart met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Glasgow
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Glasgow
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Nice service from the staf
13 June 2026
Reply from DFS Furniture - Glasgow
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Glasgow
Good Morning,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Lorraine A
DFS Central Customer Support
Good experience
Knowledgeable staff, gave time to browse and readily available for more detail
12 June 2026
Reply from DFS Furniture - Glasgow
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
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