DFS Furniture - Glasgow Reviews 

12,688
TrustScore 5 out of 5

4.9

London Road, Furniture Park, G32 8NS Glasgow, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I had a great experience at DFs. I went in with my measurements, got exactly what I was looking for, and within a short time I had purchased my new couch. I can’t wait for it to arrive! The staff w... See more

Company replied

Rated 5 out of 5 stars

We had a couple of what we thought were awkward questions to ask as we needed a specific shape and size of sofa. We approached Scott who was absolutely fantastic. He sorted out our queries with ease,... See more

Company replied

Rated 5 out of 5 stars

Lee was brilliant from start to finish. He was friendly, genuine, and very knowledgeable, taking the time to explain everything clearly without any pressure. We had some great conversations, and his h... See more

Company replied

Rated 5 out of 5 stars

The store assistant introduced himself early on and told us to give him a shout if we needed any help. Which we did and he duly assisted. Best of all he hadn’t stalked us around the shop constantly li... See more

Company replied


Company details

  1. #14 of 399 best companies in Home Furniture Shop
  2. #2 of 54 best companies in Furniture Accessories
  3. #11 of 238 best companies in Homewares Shop
  4. #5 of 114 best companies in Living room shop
  5. #5 of 93 best companies in Sofa store
  6. #2 of 25 best companies in Upholstery shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

  • London Road, Furniture Park, G32 8NS, Glasgow, United Kingdom

  • 0333 999 9812

4.9

Excellent

TrustScore 5 out of 5

13k reviews

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4.9

All reviews

(12,688)

93,456 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Pleasant and helpful staff.

Honest, friendly and helpful staff, not pushy or leading.

3 August 2026
DFS Furniture - Glasgow logo

Reply from DFS Furniture - Glasgow

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine E
DFS Customer Support

Rated 5 out of 5 stars

5 star service

Yvonne and madeleine were fantastic. Both of them are a credit to the company. Their service was 1st class. Lovely ladies

2 August 2026
DFS Furniture - Glasgow logo

Reply from DFS Furniture - Glasgow

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine E
DFS Customer Support

Rated 5 out of 5 stars

Great customer service

Great customer service

3 August 2026
DFS Furniture - Glasgow logo

Reply from DFS Furniture - Glasgow

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

Rated 5 out of 5 stars

I had a great experience at DFs

I had a great experience at DFs. I went in with my measurements, got exactly what I was looking for, and within a short time I had purchased my new couch. I can’t wait for it to arrive!

The staff were friendly, knowledgeable, and very helpful from start to finish, making the whole process easy and stress-free. I’d definitely recommend shopping here.

2 August 2026
DFS Furniture - Glasgow logo

Reply from DFS Furniture - Glasgow

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Great customer service

Great customer service

3 August 2026
DFS Furniture - Glasgow logo

Reply from DFS Furniture - Glasgow

Hello,

Thank you for your 5 star review.

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Jamie gave us great personal service…

Jamie gave us great personal service from the moment we arrived .
Very happy with his attention to details

3 August 2026
DFS Furniture - Glasgow logo

Reply from DFS Furniture - Glasgow

Good Afternoon,

Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Jamie.

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Pleasant Experience

Stuart was of great help. Really good experience.

2 August 2026
DFS Furniture - Glasgow logo

Reply from DFS Furniture - Glasgow

Hello,

Thank you for your lovely review.

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Staff helpful with choice and…

Staff helpful with choice and materials!
Patient with me while I took measurements!
I visited store on the 01/08 and 02/08 and both members of staff were friendly and helpful

1 August 2026
DFS Furniture - Glasgow logo

Reply from DFS Furniture - Glasgow

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Gurdeep Singh was fantastic

Gurdeep Singh was fantastic. Thoroughly professional, friendly and knowledgeable. Just an excellent experience due to his open and warm personality. Great sofa as well.

2 August 2026
DFS Furniture - Glasgow logo

Reply from DFS Furniture - Glasgow

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Great experience start to finish

Great experience start to finish, really lovely staff, very knowledgable. Great service.

2 August 2026
DFS Furniture - Glasgow logo

Reply from DFS Furniture - Glasgow

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

Rated 5 out of 5 stars

Scott was very helpful and…

Scott was very helpful and knowledgeable about the different ranges of suites,pointed out a material suite could also be made in leather,didn’t feel pressured in anyway whatsoever

2 August 2026
DFS Furniture - Glasgow logo

Reply from DFS Furniture - Glasgow

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine E
DFS Customer Support

Rated 5 out of 5 stars

Very helpful and let us look around before making our final choice

Maddison was very helpful talked us through certain sofas we told her what we where after and she got it right away great customer service from her and very helpful.

1 August 2026
DFS Furniture - Glasgow logo

Reply from DFS Furniture - Glasgow

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Maddison.

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Excellent service

Excellent service

1 August 2026
DFS Furniture - Glasgow logo

Reply from DFS Furniture - Glasgow

Hello,

Thank you for your 5 star review.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Ryan was great he listened to our needs…

Ryan was great he listened to our needs and helped get there. He was very helpful

31 July 2026
DFS Furniture - Glasgow logo

Reply from DFS Furniture - Glasgow

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Great customer from scott

Great customer from scott . Thank him again for me .

1 August 2026
DFS Furniture - Glasgow logo

Reply from DFS Furniture - Glasgow

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

All good

All good. the guy was nice and helpful. thanks

5 July 2026
DFS Furniture - Glasgow logo

Reply from DFS Furniture - Glasgow

Good Morning,

We really appreciate you taking the time to give us a 5* rating, thank you very much!

Kind Regards,

Jordan
DFS Customer Support

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