DFS Furniture - Huddersfield Reviews 

2,195
TrustScore 5 out of 5

4.9

Leeds Road, HD1 6NB Huddersfield, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Went to have a look at sofas with my husband on Saturday. The staff were helpful and did not follow us around which was nice. Decided to go back today to have another look and spoke to Rosa who was lo... See more

Company replied

Rated 5 out of 5 stars

The sales person at the huddersfield branch was a massive help, walking me and my partner though the entire process and talking about our different options. Really happy with the quality of service an... See more

Company replied

Rated 5 out of 5 stars

Me & my husband visited the Huddersfield store twice as i was trying to choose sofas & couldn’t quite decide without re-visiting. Very impressed that there was no ‘pressuring’. Aaron(first visit) was... See more

Company replied

Rated 5 out of 5 stars

The staff was polite and helpful and helped sorting out the our room measurements. He gave us excellent advice and helped us choose the best sofa for our needs. Maf is the man five stars for him he w... See more

Company replied


Company details

  1. #13 of 395 best companies in Home Furniture Shop
  2. #2 of 56 best companies in Furniture Accessories
  3. #11 of 246 best companies in Homewares Shop
  4. #5 of 114 best companies in Living room shop
  5. #5 of 93 best companies in Sofa store
  6. #2 of 25 best companies in Upholstery shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

2k reviews

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4.9

All reviews

(2,195)

99,255 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very efficient

Very efficient. Listened to my requirements and didn't push me into anything I didn't want.

9 August 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Good Morning,

Thanks for the fabulous review, we really appreciate you taking the time to share with others!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Sofa shopping with ease

Left to look around until ready. Step by step assistance. Friendly, informative and helpful staff. Great customer service

9 August 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

Rated 5 out of 5 stars

Sara in DFS Huddersfield was lovely

Sara in DFS Huddersfield was lovely. Made sure all our questions were answered and gave all the right information on the sofa we wanted. She was lovely to speak to and an all round great person. Her customer service skills were amazing, couldn’t recommend enough!

8 August 2026
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Reply from DFS Furniture - Huddersfield

Hello,

Thank you for your kind review. We are so happy that you enjoyed your experience with Sara in store. We hope you love your furniture when it arrives in your home.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Great staff member

Very helpful staff, clean tidy store. Easy order process

8 August 2026
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Reply from DFS Furniture - Huddersfield

Hello,

Thank you for your positive review.

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Friendly, polite and helpful

Friendly, polite and helpful staff member.
No pressure sales. Left alone to look until WE needed to ask Questions or needed additional help.
Given time to think about what we wanted/needed before ordering.

8 August 2026
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Reply from DFS Furniture - Huddersfield

Hello Christopher,

Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

not overpowered

not overpowered, given time to consider purchase, helpful staff that fully explained product.

6 August 2026
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Reply from DFS Furniture - Huddersfield

Hello,

Thank you for sharing your lovely review with us.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Arron the salesman helped me get what I…

Arron the salesman helped me get what I needed. I received all the information regarding the suite and the type of covering I required.

28 July 2026
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Reply from DFS Furniture - Huddersfield

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Me & my husband visted the store twice…Very

Me & my husband visited the Huddersfield store twice as i was trying to choose sofas & couldn’t quite decide without re-visiting. Very impressed that there was no ‘pressuring’. Aaron(first visit) was there with info as and when we needed it. Same also from Maf(second visit) when we purchased sofas.(new girl who was learning was lovely too, very helpful and patient). Altogether a good experience and I would happily recommend to my family & friends. Thanks to all. 😊⭐️

6 August 2026
Unprompted review
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Reply from DFS Furniture - Huddersfield

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Great customer service the staff were…

Great customer service the staff were lovely
Told me everything I needed to know and made my purchase really easy
Thank you

6 August 2026
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Reply from DFS Furniture - Huddersfield

Hello,

Thank you for sharing your great feedback with us.

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Exellent service from start to finish

Exellent service from start to finish Maf and Aaron explained every thing to us about the new sofas.We are more than happy with our purchases and the exellent customer service

6 August 2026
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Reply from DFS Furniture - Huddersfield

Good Afternoon,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Maf and Aaron.

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Mas was amazing and really was so…

Mas was amazing and really was so helpful. Nice guy and full off knowledge. Deserve a nice bonus.

4 August 2026
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Reply from DFS Furniture - Huddersfield

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine E
DFS Customer Support

Rated 5 out of 5 stars

Fun experience

I already knew what I wanted. The team (Rosa, and Mav) were great. Really friendly, took the time to listen to our questions and made suggestions that I hadn’t considered.

All in all, it was a great, relaxing and friendly experience. I wouldn’t hesitate to recommend the store (Huddersfield) and the staff.

11 July 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine E
DFS Customer Support

Rated 5 out of 5 stars

The website is easy to use

The website is easy to use, ordering the sofa took less than 10 minutes, everything is described in detail and very clearly

3 August 2026
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Reply from DFS Furniture - Huddersfield

Good Morning,

Thank you so much for sharing your 5* review with us, your feedback is much appreciated. We are so happy to hear that you found our website easy to navigate when placing your order.

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Staff

Staffs are friendly and helpful throughout

1 August 2026
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Reply from DFS Furniture - Huddersfield

Good Morning,

Amazing review, thanks for sharing!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

We dealt with Larissa at the…

We dealt with Larissa at the Huddersfield store, and she was incredibly helpful and informative throughout our visit. She made the whole experience easy and stress-free, taking the time to answer all of our questions and ensure we were happy with everything. Thank you, Larissa, for your excellent customer service!

2 August 2026
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Reply from DFS Furniture - Huddersfield

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Larissa met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Rated 5 out of 5 stars

Maf was excellent

Maf was excellent. Can't wait to have my new sofa

27 July 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Good Morning,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Really helpful member of staff showed…

Really helpful member of staff showed me different designs and fabric.Explained everything to me and sara was professional and very pleasant

31 July 2026
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Reply from DFS Furniture - Huddersfield

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Friendly staff

Friendly staff.
Great customer service.
Knowledgeable and listened to what i wanted, Knew their stuff!

30 July 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine E
DFS Customer Support

Rated 5 out of 5 stars

Aaron was brilliant really helpful

Aaron was brilliant really helpful, we came just before closing but he never made it feel rushed honestly amazing customer service

29 July 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

Rated 5 out of 5 stars

Great experience

Roza was very helpful and very informative, I wouldn’t go anywhere else to buy a sofa.

21 July 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Hello,

Thank you for sharing your kind review with us.

Kind regards,
Holly M
DFS Customer Support

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