Went to have a look at sofas with my husband on Saturday. The staff were helpful and did not follow us around which was nice. Decided to go back today to have another look and spoke to Rosa who was lo... See more
Company replied
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See what reviewers are saying
The sales person at the huddersfield branch was a massive help, walking me and my partner though the entire process and talking about our different options. Really happy with the quality of service an... See more
Company replied
Me & my husband visited the Huddersfield store twice as i was trying to choose sofas & couldn’t quite decide without re-visiting. Very impressed that there was no ‘pressuring’. Aaron(first visit) was... See more
Company replied
The staff was polite and helpful and helped sorting out the our room measurements. He gave us excellent advice and helped us choose the best sofa for our needs. Maf is the man five stars for him he w... See more
Company replied
Company details
- #13 of 395 best companies in Home Furniture Shop
- #2 of 56 best companies in Furniture Accessories
- #10 of 245 best companies in Homewares Shop
- #5 of 114 best companies in Living room shop
- #5 of 92 best companies in Sofa store
- #2 of 25 best companies in Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Leeds Road, HD1 6NB, Huddersfield, United Kingdom
- 0333 999 9824
4.9
Excellent
2k reviews
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Reply from DFS Furniture - Huddersfield
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Lovely quick and informative sales team…
Lovely quick and informative sales team
Very impressed
21 June 2026
Reply from DFS Furniture - Huddersfield
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Great customer service
Easy going, not pressurised sales staff following you around the store.
All staff were very helpful.
18 June 2026
Reply from DFS Furniture - Huddersfield
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Fast quick efficent friendly knowlagable
18 June 2026
Reply from DFS Furniture - Huddersfield
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Sharons sofas
When i went to pick my leather sofas at dfs at Huddersfield one of the staff named maf was so helpfull nothing was too much trouble for him he explained every thing in detail that I needed to know how to care for the leather and every thing very please with what I chose I would recomend to family and friends x Sharon x
13 June 2026
Reply from DFS Furniture - Huddersfield
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Huddersfield
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Reply from DFS Furniture - Huddersfield
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Order number 81ZN27051
Order number 81ZN27051
Following my recent 1 STAR review I was advised a member of customer services would contact me as a matter of urgency. That was 16 days ago.! . I have not received any further communication from DFs. In addition I have submitted a complaint via dfs website again no communication. This longstanding issue has been going on since October 2025 what does a paying customer have to do to get things resolved surely not use sites like this to get a response from dfs which to all readers looks like dfs are resolving issues when the reality is different.
14 October 2025
Unprompted review
Reply from DFS Furniture - Huddersfield
Good Afternoon,
Thank you so much for taking the time to contact us today. Your feedback is greatly appreciated.
We're very sorry for the overall experience you have had with DFS and for any lack of communication in relation to the order. It is really disappointing to hear this and I can assure you it's not how we like to treat our customers, we will aim to bring the issue to a mutual resolution.
I have chased this internally with the relevant department and advised the urgency to ensure you are contacted to discuss this. Apologies again for any inconvenience this may have caused.
Kind Regards,
Lorraine A
DFS Central Customer Support
Very helpful staff..made themselves…
Very helpful staff..made themselves known and left you two it till you needed them genuine polite professional..
13 June 2026
Reply from DFS Furniture - Huddersfield
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Larisa was extremely helpful and made…
Larisa was extremely helpful and made the whole progress very easy and straightforward. I would recommend her to anyone looking to find a sofa on a budget!
13 June 2026
Reply from DFS Furniture - Huddersfield
Good Morning,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Lorraine A
DFS Central Customer Support
Larisa was fantastic she gave us time…
Larisa was fantastic she gave us time to discuss and choose the correct sofas for us. It was not an easy decision as the quality of all the products are fantastic. Larisa showed us many other sofas the service was fantastic. If you are able to give Larisa a bonus please do. The skill she has attained in the customer service environment is at management level. She understood and gave us time to make the correct decisions. 10 of 10 service we made the right decision to come to the Huddersfield store. Thanks
13 June 2026
Reply from DFS Furniture - Huddersfield
Good Morning,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
Great place
Second visit in a year to buy sofas, ( don’t like the original ones we bought but that’s on us, NOT DFS) the staff are always helpful and friendly but not intrusive. Got a great deal. Would highly recommend
12 June 2026
Reply from DFS Furniture - Huddersfield
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
So happy and I'm struggling with a bad back so I hope it's comfortable
Easy peasy and really happy
11 June 2026
Reply from DFS Furniture - Huddersfield
Good morning Lewis,
Thank you very much for your kind review. Here at DFS we are committed to providing world class customer service from the sale, through to the delivery and aftercare. Just to make you aware you have rated DFS at 1 star, if you do have any concerns at all please get in touch with a member of our team on 0333 9999 777 and we would be more than happy to assist you.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Huddersfield
Good Afternoon,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Maf did a brilliant job with the sale…
Maf did a brilliant job with the sale and explaining everything
8 June 2026
Reply from DFS Furniture - Huddersfield
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Really helpful
Zara was really helpful in identifying sofas that would work for our space and access issues. Highly recommend!
7 June 2026
Reply from DFS Furniture - Huddersfield
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Pleasant experience without pressure
Pleasant experience without pressure, staff was very helpful
7 June 2026
Reply from DFS Furniture - Huddersfield
Hello,
Thank you for your lovely feedback.
Kind Regards,
Holly M
DFS Customer Support
Able to browse without feeling…
Able to browse without feeling pressured. Staff member very approachable, friendly, helpful and knowledgeable without putting on pressure for a sale as just wanted to make sure everything was right!
7 June 2026
Reply from DFS Furniture - Huddersfield
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Maf was very professional, polite and helpful.
Maf was very professional, friendly and extremely helpful when me and my husband bought our sofas.
He explained all of the options with colours, material types, guarantees, protection cover and buying options.
Maf very clearly explained the ordering and delivery options.
We are very happy with our experience at dfs, thank you.
7 June 2026
Reply from DFS Furniture - Huddersfield
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Maf was a brilliant guy very patient…
Maf was a brilliant guy very patient very knowledgeable and did what all good salesman should do made friends with customer and didn’t push
After being to other furniture retailers this was an enjoyable experience
6 June 2026
Reply from DFS Furniture - Huddersfield
Hello,
Thanks for your lovely feedback, we’re glad to hear Maf met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
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