DFS Furniture - Huddersfield Reviews 

2,197
TrustScore 5 out of 5

4.9

Leeds Road, HD1 6NB Huddersfield, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Went to have a look at sofas with my husband on Saturday. The staff were helpful and did not follow us around which was nice. Decided to go back today to have another look and spoke to Rosa who was lo... See more

Company replied

Rated 5 out of 5 stars

The sales person at the huddersfield branch was a massive help, walking me and my partner though the entire process and talking about our different options. Really happy with the quality of service an... See more

Company replied

Rated 5 out of 5 stars

Me & my husband visited the Huddersfield store twice as i was trying to choose sofas & couldn’t quite decide without re-visiting. Very impressed that there was no ‘pressuring’. Aaron(first visit) was... See more

Company replied

Rated 5 out of 5 stars

The staff was polite and helpful and helped sorting out the our room measurements. He gave us excellent advice and helped us choose the best sofa for our needs. Maf is the man five stars for him he w... See more

Company replied


Company details

  1. #13 of 395 best companies in Home Furniture Shop
  2. #2 of 56 best companies in Furniture Accessories
  3. #10 of 245 best companies in Homewares Shop
  4. #5 of 114 best companies in Living room shop
  5. #5 of 92 best companies in Sofa store
  6. #2 of 25 best companies in Upholstery shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

2k reviews

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4.9

All reviews

(2,197)

99,778 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A great selection of sofa's to choose…

A great selection of sofa's to choose from and the decision was made easier by Larissa who explained everything to us without being pushy. Would highly recommend and will definitely return

29 May 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Friendly & helpful

Friendly, helpful advice

4 June 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Good Afternoon,

Great review, thanks for sharing!

Kind Regards

Lorraine A
DFS Central Customer Support

Rated 4 out of 5 stars

Good service

3 June 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Hello,

Thank you for your kind review.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Lovely store in Huddersfield with great…

Lovely store in Huddersfield with great stock of furniture. The salesperson, Maf, was very helpful and knowledgeable about his product range.

1 June 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Hello Stephen,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

The guy in the store was verry helpful

The guy in the store was verry helpful. I new which chair i wanted to replace the old one that is ready to go out. I bought the chair on finance which has no credit on it. Also was able to get paper work to take home.

26 May 2026
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Reply from DFS Furniture - Huddersfield

Good Afternoon,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Great customer service

Great customer service , allowed us to browse for how ever long we wanted
Answered all our questions
Really friendly

26 May 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

5* service from Aaron

The staff was friendly wasn’t pushy made us feel comfortable so we made a purchase

5* service and customer service from Aaron

26 May 2026
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Reply from DFS Furniture - Huddersfield

Hello Blake,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Great selection and great customer…

Great selection and great customer service. Really easy to purchase and no pushy sales people. Just there to help and advice.

26 May 2026
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Reply from DFS Furniture - Huddersfield

Hello Elaine,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Staff remember Maf

Staff remember Maf ? Was extremely helpful, professional, polite & knowledgeable about the furniture which fitted our needs .

17 May 2026
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Reply from DFS Furniture - Huddersfield

Hello Anne,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

My first DFS experience.

I chose to buy from DFS as the pricing was really, really good compared to other companies.
To put a bit of perspective to this claim, I could have bought a sofa, rug & coffee table from DFS for nearly the same price as JUST the (pretty much identical) sofa from another local company.
Every question I had was met with an answer and was just a very pleasant process.
Sara (sales person) was very friendly/helpful & honest.
Extra points also for not jumping on us as soon as we entered the store and constantly hounding us as we walked around.

24 May 2026
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Reply from DFS Furniture - Huddersfield

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Rated 4 out of 5 stars

No pressure selling

No pressure selling, the member of staff was friendly and very helpful. Very easy purchase for us. Now it’s time to sit back and wait for delivery

23 May 2026
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Reply from DFS Furniture - Huddersfield

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

staff very polite and knew what they…

staff very polite and knew what they were talking about. an overall pleasant purchase.

23 May 2026
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Reply from DFS Furniture - Huddersfield

Hello,

Thank you for sharing your kind review with us.

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Staff are really friendly, calm and not pushy at all

The sales staff were really helpful and patient. I had to try and convince my husband so had to ask lots of questions, thank you DFS for not being pushy and making it easy for me 😊

23 May 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Very happy with how smooth it was staf…

Very happy with how smooth it was staf we’re perfrct

21 May 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Good Afternoon,

We really appreciate you taking the time to give us a 5* rating, thank you very much!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Good experience of sofa shopping

The best thing was that I wasn't harassed, as is the case in many furniture stores, even though I was in there a long time trying out lots of different sofas before making a decision. The sales person was very informative when asked, very friendly, patient with my indecision and efficient. The product I eventually settled for from the Country Living range seems to be of good quality, looks very stylish and we look forward to seeing it in our home.

20 May 2026
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Reply from DFS Furniture - Huddersfield

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

From the moment we walked in the sales…

From the moment we walked in the sales assistant was very helpful in telling us all the details regarding whichever sofa we wanted to see acting professionally and efficiently will definitely recommend going to the branch in huddersfield

18 May 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Good morning Bilal,

Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 1 out of 5 stars

Do not buy their recommended insurance !!!

I bought an expensive sofa from DFS and was advised to take out Guardsman insurance, which I did without hesitation. A few years later, when issues arose, I made a claim and an inspector visited—but I received no follow-up. I later discovered via the portal that my claim had been closed without any notification. When I called, I was simply told the damage wasn’t covered. Very disappointing experience—it feels like I paid for nothing. I’d advise others to be cautious before purchasing this policy.

4 May 2026
Unprompted review
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Reply from DFS Furniture - Huddersfield

Good Morning,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

We are very sorry to see that you've rated DFS 1 star, this is very disappointing and we apologise for any inconvenience caused.

Unfortunately, as no order reference number has been provided we are unable to locate your order. However, if you would like to discuss this matter further please do not hesitate to contact our Customer Service Team on 0333 9999 777.


Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Great experience

Very good sales team.We bought a sofa last year from here and returned for another and served by the same member of staff who is a credit to your company.Very helpful,friendly and knowledgeable.

9 May 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Good morning Steve,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Great customer interaction Sara was…

Great customer interaction Sara was personably and attentive

15 May 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

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