DFS Furniture - Huddersfield Reviews 

2,197
TrustScore 5 out of 5

4.9

Leeds Road, HD1 6NB Huddersfield, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Went to have a look at sofas with my husband on Saturday. The staff were helpful and did not follow us around which was nice. Decided to go back today to have another look and spoke to Rosa who was lo... See more

Company replied

Rated 5 out of 5 stars

The sales person at the huddersfield branch was a massive help, walking me and my partner though the entire process and talking about our different options. Really happy with the quality of service an... See more

Company replied

Rated 5 out of 5 stars

Me & my husband visited the Huddersfield store twice as i was trying to choose sofas & couldn’t quite decide without re-visiting. Very impressed that there was no ‘pressuring’. Aaron(first visit) was... See more

Company replied

Rated 5 out of 5 stars

The staff was polite and helpful and helped sorting out the our room measurements. He gave us excellent advice and helped us choose the best sofa for our needs. Maf is the man five stars for him he w... See more

Company replied


Company details

  1. #13 of 395 best companies in Home Furniture Shop
  2. #2 of 56 best companies in Furniture Accessories
  3. #10 of 246 best companies in Homewares Shop
  4. #5 of 114 best companies in Living room shop
  5. #5 of 92 best companies in Sofa store
  6. #2 of 25 best companies in Upholstery shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

2k reviews

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4.9

All reviews

(2,197)

99,510 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Huddersfield store - Larissa was amazing

Went to the Huddersfield store and Larissa was incredible! Patient, knowledgeable and an absolute pleasure to deal with. Thanks so much Larissa.

19 April 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Good Morning,

Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Larissa.

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Great service

Service was great, highly recommend

19 April 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Good Afternoon,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Rated 4 out of 5 stars

Helpful and friendly staff

Helpful and friendly staff, overall a good experience. Thank you. Disappointing that you have to pay a delivery fee when making such a large purchase but other than that I’m hoping my new suite and accessories live up to my expectations.

18 April 2026
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Reply from DFS Furniture - Huddersfield

Good Morning,

Thank you for taking the time to leave us your review, we do appreciate all feedback and we are so sorry to hear you feel this way regarding the delivery charge.

Our delivery charge is the same in-store, online and over the phone. Your delivery will be assembled in a room of your choice by professionals and the packaging of your furniture is then disposed of in a sustainable and responsible way.


Kind Regards,

Jordan
DFS Central Customer Support

Rated 5 out of 5 stars

Lovely staff

Larisa was lovely today! She was informative and could answer all my questions and was kind, polite and patient throughout the whole process. Highly recommend - thank you!

18 April 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Good Morning,

We are really happy that Larisa met your expectations in store and you had a lovely experience when placing your order!

Kind Regards,
Jordan
DFS Customer Support

Rated 5 out of 5 stars

Just popped in to look around

Just popped in to look around. Young man called Arron greeted us asked what we were looking for , he showed us and then left us saying to call him if we needed any help or more info, this gave us time to have a good look around and try stuff out without being shadowed. We chose a sofa and Arron gave us all the options and info about it also a price. We decided to buy and we were taken through all the order details, how to care for the leather, delivery and installation details and what to expect. In all a very pleasant experience.

15 April 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Good morning Linda,

We're really grateful you shared this amazing 5* review. We are glad to hear that Aaron helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Excellent service from Aaron

I had a great experience with DFS and couldn’t be happier with my purchase. The quality of the furniture is excellent, and it looks even better in person than it did in the showroom. Aaron was friendly, knowledgeable, and helped me find exactly what I was looking for without any pressure.

Overall, the whole process—from browsing to ordering—was easy and stress-free.

I would definitely recommend DFS to anyone looking for stylish, comfortable, and well-made furniture.

14 April 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Friendly and knowledgeable staff

I have been to the shop a few times and I like it that the staff let you browse freely and do not put you under any pressure to choose quickly.
Today we wanted to order a sofa so Maf answered all our questions clearly and concisely and then Sara took our order. She was very polite and clearly explained the maintenance process for the sofas and also how the order and delivery takes place.
The whole process was swift and we left feeling confident that we had purchased the right sofa with the right people.

12 April 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Helpful staff

Helpful staff - straight forward experience

3 April 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Sara who served us was amazing

Sara who served us was amazing. Once we decided which sofa we wanted to go for she explained the order process really well so we understood the process and made the experience an enjoyable one. Thank you Sara for the great service it’s really appreciated!

8 April 2026
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Reply from DFS Furniture - Huddersfield

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Sara was very polite and answered all…

Sara was very polite and answered all our queries and went out of her way to find out things we could not understand A nice pleasant girl to geal with

8 April 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Sarah dealt with us

Sarah dealt with us. Very efficient thank you.

8 April 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Fantastic experience

Hi we had a great experience at the dfs huddersfield branch maf was excellent in explaining everything to us about all the worries we had about the size and went the extra mile to get all tje dimensions for us. Will definitely recommend this branch to anyone who has to purchase a new sofa.

6 April 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Really happy with the sofa

Really happy with the sofa, and had great customer service at the Huddersfield branch, Maf was fantastic every knowledgeable and personable.

6 April 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Good morning Sarah,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Staff

Staff very helpful.Helped with all discounts and very

6 April 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Hello,

Thank you for your great review.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Service was fantastic

Service was fantastic, quick, easy and everything explained. Our server Sara was amazing, very knowledgeable and professional.

6 April 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Good afternoon James,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Great experience.

I went into your store last year. And I spoke to Maf he asked me, did I need any help? And I said that I wanted a a corner sofa has to be material and a recliner?He said come with me and he found exactly what I was looking for I went in last week again and ordered it maf he's really good at his job. And he just found me exactly what I wanted fantastic customer service thanks tracy

22 March 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

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