Went to have a look at sofas with my husband on Saturday. The staff were helpful and did not follow us around which was nice. Decided to go back today to have another look and spoke to Rosa who was lo... See more
Company replied
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Went to have a look at sofas with my husband on Saturday. The staff were helpful and did not follow us around which was nice. Decided to go back today to have another look and spoke to Rosa who was lo... See more
Company replied
The sales person at the huddersfield branch was a massive help, walking me and my partner though the entire process and talking about our different options. Really happy with the quality of service an... See more
Company replied
Me & my husband visited the Huddersfield store twice as i was trying to choose sofas & couldn’t quite decide without re-visiting. Very impressed that there was no ‘pressuring’. Aaron(first visit) was... See more
Company replied
The staff was polite and helpful and helped sorting out the our room measurements. He gave us excellent advice and helped us choose the best sofa for our needs. Maf is the man five stars for him he w... See more
Company replied
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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Leeds Road, HD1 6NB, Huddersfield, United Kingdom
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It was a straight forward process lots of options.
Relaxed customer service with no pushy sales.
They even offered our children a hot chocolate.

Reply from DFS Furniture - Huddersfield
Very helpful pleasant member of staff, allowed us to look round and browse. Very informative and knowledgeable regarding the sofa we chose.

Reply from DFS Furniture - Huddersfield
Helpful staff. Also mentioned accessibility online. I advised I was aware of thus . I was unable to access this online I came into store order was double checked.Great customer service. Very knowledgeable.

Reply from DFS Furniture - Huddersfield

Reply from DFS Furniture - Huddersfield
Great customer service provided by Arron friendly and helpful

Reply from DFS Furniture - Huddersfield
great staff didnt pester us but there when needed.a friendly experiance.polite andatentive

Reply from DFS Furniture - Huddersfield
The staff and management were very friendly and knowledgeable.
Thry gave me good advice and also new about all the furniture in store .
Would highly recommend buying from Huddersfield store .
I am happy with purchase and the staff.

Reply from DFS Furniture - Huddersfield
Attentive staff member without feeling pressured into a purchase. He was happy to answer any questions we had.

Reply from DFS Furniture - Huddersfield
Aaron was very friendly and helpful and provided excellent service

Reply from DFS Furniture - Huddersfield
Great service throughout from Maf, made it so easy to buy what we required.

Reply from DFS Furniture - Huddersfield
Staff where very formative especially Larisa she made me feel very welcome.

Reply from DFS Furniture - Huddersfield
Great experience with Huz
Very easy process and explained everything in detail
Huz was not pushy at all which made it easier for us to shop with ease
Very polite and helpful, thankyou huz

Reply from DFS Furniture - Huddersfield
Really easy
Visited Huddersfield store twice.
Really lovely staff. Helpful.
I hope this sofa as good quality as my last. 14 years old. Still feels like new. Just time for a change.

Reply from DFS Furniture - Huddersfield
Able to browse at leisure without being pestered but staff available when needed to ask questions and were very helpfull

Reply from DFS Furniture - Huddersfield
Visited and purchased at the Huddersfield branch, Larisa was fantastic. She was easy to talk to, full of product knowledge, made us laugh, offering helpful tips and made the experience enjoyable rather than feel pressured. Larisa is a credit to your company. I hope the rest of the service is to the high standard she set. I can't wait for the setees to arrive. Thanks.

Reply from DFS Furniture - Huddersfield

Reply from DFS Furniture - Huddersfield
We were helped by 2 friendly and knowledgeable men today. They were very patient and checked everything thoroughly, nothing was too much trouble. Thanks for your help, look forward to the delivery.

Reply from DFS Furniture - Huddersfield

Reply from DFS Furniture - Huddersfield
We didn't feel pressurised by pushy sales people and were able to browse at our leisure. We tried lots of different sofas and found the perfect one for us. Everything felt easy, relaxed and comfortable. I wish all shopping trips were like that!

Reply from DFS Furniture - Huddersfield
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